Program Management Office Analyst

Role Description

The PMO Analyst works as part of the Global PMO. The Global PMO is responsible for working with the senior leadership team to understand their requirements for measuring the Global Project Portfolio progress and success. This involves: determining the type, frequency and method of data collection; facilitating the collection of project data; collecting data about data quality and timeliness and escalating where appropriate; determining the analytical process to transform the data into useful management information and presenting the management information back to the leadership team to track the performance of the business and guide business decision. The PMO also facilitates and reports adherence to the FNZ Governance processes ensuring robust financial management and control is in place for our project process.

The successful candidate will need to be able to work and communicate with people across all our global locations and at all levels of the organisation including senior executives.

Specific Role Responsibilities

The PMO Analyst is responsible for running regular data analysis reports to schedule, setting up projects and releases in our reporting systems and supporting those systems. The PMO Analyst will have primary responsibility for some key areas, but will need to provide cover during absences for other members of the team:

• Setting up projects in systems (currently Smartsheet) to facilitate data collection from the project teams.
• Setting up releases in Jira to facilitate data collection from the project teams including dashboards.
• Bulk uploads of data into Jira e.g. client tests.
• Support and Issue resolution in Smartsheet, Jira and Hub Planner.
• Running scheduled reports and analysis process and distributing to appropriate audiences including productivity analysis, financial reporting, compliance reporting, project metric analysis.
• Ensuring that the project teams maintain project delivery data covering all current (internal and customer) projects, tracking key project milestones and facilitating regular updates from project and delivery managers via data collection systems e.g. Smartsheet, PPM and Jira.
• Maintain the company resource plan, facilitating the collection of resource supply and demand data from Project Managers, Development Managers and Resource Managers, ensuring this aligns with HR staff numbers, takes into account project allocations and future requirements. Work with the resource owners to ensure that current and planned staff allocations are reflected in the plan.
• Provide other FNZ Teams with management information per the reporting timetable e.g. Finance, HR, and the SLT

equirements

• 3+ year experience in a project management or associated role
• Experience working with Jira for reporting, tracking and portfolio management purposes, with experience using Tempo a plus.
• Proficiency in project management methodologies, such as Agile, Waterfall, PRINCE2 or others
• Strong analytical skills to gather, interpret, and present data on portfolio performance, risks, and benefits. Proficiency in data visualization tools (e.g., Power BI, Tableau) is a plus
• Proven ability to build successful working relationships across multiple locations and team disciplines
• Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels