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Product Support Specialist

0 - 3 years

4 - 8 Lacs

Mumbai

Posted:6 hours ago| Platform: Naukri logo

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Skills Required

product support problem management customer support sql production support technical support service desk unix shell scripting incident management application support linux software support troubleshooting unix itil communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Acies is looking for Product Support Specialist-Callisto to join our dynamic team and embark on a rewarding career journey
  • Provide technical support and troubleshooting for software and hardware issues.
  • Assist customers with product setup and configuration.
  • Document and track support requests and resolutions.
  • Conduct training sessions for end-users on technical topics.
  • Collaborate with other technical teams to resolve complex issues.

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