On-site
Full Time
● Gather feedback from clients, support teams, executives, UI/UX and development teams to define products that will deliver innovative and delightful solutions to clients’ biggest problems
● Own the process – requirements, architectural reviews, security reviews, design reviews● Own the execution – from business case to GTM to post-release feedback loop - inception to conclusion- (customer adoption - KPIs - timing, alpha/beta,launch)● Own the feedback - Conduct user testing on product features to validate the value of a proposed change and obtain acceptance● Own the documentation - Create and maintain user stories that have clear acceptance criteria and are broken down into the smallest valuable increments● Maintain Payments product architecture and Domain Model for owned product features.● Collaborate with the UX Designers to create screen mockups and prototypes● Prioritize the product backlog to best achieve key business outcomes● Ensure that the work produced by the development team creates the intended value● Sequence the product roadmap in collaboration with the Product Manager to make measurable progress against company objectives● Preview proposed changes and review working software with the team as well as internal and external stakeholders to ensure a product change is understood, communicated, and properly supported● Drive the product's lifecycle strategy working alongside Product Manager
● Bachelor’s degree or equivalent work experience
● At least 2 years in a Product Owner role in an enterprise B2B SaaS application, Property Management Software experience preferred● Demonstrated ability to synthesize information from many sources and assemble those inputs into a plan to deliver the most customer value
● Experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration
● Familiarity working with Agile Scrum methodologies, including the ability to writeactionable and detailed user stories● Passion for understanding user behavior and building great online user experiences● Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management● Strong communication skills. The ability to articulate why you are making certain improvements, what you hope to learn from them, and how they fit into a larger overall strategy.● Technical background including understanding of APIs and Webhooks.● Ability to communicate to multiple levels within the organization and to customers● Resourcefulness in solving problems● Talent for building advocacy and buy-in among colleagues● Ability to navigate hard conversations and produce desired outcomes for all participants● Manages projects independently● Experience with payments processing including card and direct debit paymentspreferred
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