Product Operations Manager

We’re hiring a Product Operations Manager

This isn't just a role focused on process refinement—it’s about building smart, scalable, and integrated systems that enable teams to operate with maximum efficiency and impact. As this company continues to scale, the need for streamlined execution across cross-functional teams is more critical than ever. You'll play a central role in identifying friction points, designing intuitive systems, and implementing frameworks that empower fast, effective decision-making.

If you’re energized by solving complex operational challenges, collaborating across departments, and implementing high-leverage solutions that make a real difference, this could be the perfect next step for you.

What You’ll Be Doing

• Lead and execute critical operational initiatives that ensure scalable, efficient workflows across the business.
• Identify bottlenecks and inefficiencies; design structured, repeatable solutions to improve how teams execute.
• Collaborate closely with Engineering, Product, and Design teams to replace fragmented workflows with automated, system-driven solutions.
• Translate high-level business initiatives into clear, actionable system design documentation that supports the development of AI-driven products and internal tools.
• Work with technical teams to define requirements and success criteria for AI-enhanced features and platforms.
• Partner with internal stakeholders to ensure clarity, alignment, and momentum across all departments.
• Use data to inform and track process improvements, ensuring changes deliver measurable value.
• Create operational playbooks and frameworks to standardize practices, reducing reactive work and improving overall consistency.
• Act as a strategic enabler, helping teams focus on high-impact work by removing friction and complexity from daily operations.

What We’re Looking For

• Prior experience in Product Operations, Process Optimization, or Platform Services within a fast-paced, scaling environment—experience in fintech, SaaS, or high-growth startups is highly valued.
• Demonstrated experience translating business requirements into structured documentation for technical teams, particularly in AI- or data-intensive product development environments.
• Strong understanding of system architecture principles and AI product development lifecycles is a plus.
• Proven ability to work cross-functionally and influence stakeholders at all levels.
• A structured thinker who can design and implement scalable, long-term solutions.
• Ability to move between high-level strategy and day-to-day execution fluidly.
• Comfortable using data and analytics to guide operational decisions and measure impact.
• Excellent communication skills—you can distill complexity and drive buy-in across diverse teams.
• High level of adaptability and comfort with ambiguity, especially in fast-evolving environments.
• Passionate about technology, particularly emerging tools like AI, and how they can be used to scale operational capabilities.