Product Manager (Payments) | 100% Remote (India) We are seeking detail-oriented and driven Product Managers to join our fast-growing global team. In this role, you will lead product planning and execution throughout the product lifecycle from strategy to roadmap to delivery. You will also play a key role in managing our QA processes and tools to ensure a seamless and high-quality product experience. This is a remote position based in India, with 10% travel to client sites in the U.S. as needed. Job Responsibilities Define and manage product roadmaps aligned with business goals, customer feedback, and market trends. Collaborate with engineering to manage product development timelines, feasibility, and release cycles. Evaluate existing product designs and propose enhancements focused on performance, scalability, and customer needs. Write detailed Business Requirement Documents (BRDs) outlining product functionality and user interface components. Monitor product releases, ensure milestone alignment, and manage delivery risk. Translate product strategy into actionable user stories and priorities for development teams. Lead QA readiness — maintain and improve test plans, workflows, and automated QA tools. Oversee our internal QA platform, ensuring it is integrated into the release process and delivers consistent quality signals. Liaise with stakeholders to ensure alignment between product outcomes, usability goals, and technical feasibility. Qualifications Master’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Systems, or a closely related field. Minimum of 3 years of experience in a Software Engineering or equivalent technical role. Proficiency in Agile/Scrum workflows, cross-functional collaboration, and technical product delivery. Strong analytical and communication skills, with the ability to translate complex technical needs into clear product requirements. Experience owning full product lifecycles — from ideation and roadmap planning to QA and release. Technical Skills (Required) Experience using Atlassian’s Confluence and JIRA suite of tools Knowledge of HTML & CSS Experience using Agile Methodologies Experience using Data analysis and reporting tools Key Assets (Highly Valued) Experience in payments, fintech, or financial product development Familiarity with QA platforms, automated testing, and quality assurance processes Background in regulated industries or customer-facing B2B SaaS environments Strong understanding of release pipelines and test automation frameworks
Senior Cyber Security Analyst We are seeking a Senior Cybersecurity Analyst – GRC (Governance, Risk, and Compliance) to support and improve our security compliance and risk management program. This individual will help manage third-party audits, perform risk assessments, ensure ongoing compliance with security frameworks, and support business teams with customer and vendor assurance. You’ll work closely with security, engineering, legal, and customer teams to ensure Eltropy’s security posture remains strong, transparent, and audit-ready. Key Responsibilities: Assist in the preparation and execution of third-party audits and assessments , including SOC 2, PCI-DSS, NIST CSF, and ISO 27001 . Support the development and maintenance of Eltropy’s GRC program , ensuring alignment with business and regulatory requirements through well-defined policies, controls, and risk processes . Respond to customer security questionnaires and due diligence requests . Conduct and manage vendor security assessments , maintain risk tracking, and ensure third-party compliance. Perform risk assessments across systems, tools, and business processes; manage mitigation plans and maintain an exceptions register . Contribute to access governance , including quarterly access reviews, enforcement of least privilege, and identity and access documentation. Draft, review, and update security policies, standards, and procedures to reflect current risk posture and best practices. Lead or support security awareness programs to promote a risk-conscious culture among staff and end users. Contribute to the development and testing of incident response and disaster recovery plans . Monitor and analyze cybersecurity threats, trends, and technologies , and recommend enhancements to Eltropy’s security posture. Help ensure the security of IT infrastructure by supporting the implementation and maintenance of measures against unauthorized access, cyber threats, and vulnerabilities. Track and report on compliance status, audit readiness , and risk trends to key stakeholders. Skills & Attributes: 3–5 years of experience in cybersecurity or IT risk/compliance, with a focus on GRC. Familiarity with major frameworks like SOC 2, PCI-DSS, ISO/IEC 27001, and NIST CSF. Experience supporting third-party audits or certifications. Knowledge of risk management processes and frameworks. Ability to respond to security due diligence questionnaires and document technical and organizational controls. Understanding of access governance and identity lifecycle best practices. Excellent communication, documentation, and stakeholder coordination skills. Comfort with tools like Vanta, Drata, or similar GRC platforms. Preferred Skills: Experience in a SaaS , FinTech , or regulated technology environment. Familiarity with cloud environments such as GCP , AWS , or Azure . Understanding of security operations , incident response , or DevSecOps concepts. Certifications (Preferred but not mandatory) CISA – Certified Information Systems Auditor ISO 27001 Lead Auditor / Implementer PCI ISA – Internal Security Assessor About Eltropy (www.eltropy.com) Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our AI enabled digital conversations platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values : Customers are our North Star No Fear - Tell the truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
100% Remote (India) | AI Optimization Specialist | Fintech SaaS Firm About the Role: AI Optimization Specialist is a critical, cross-functional role focused on improving the performance of AI Voice and Chat solutions through data analysis, conversational design, and optimization. You'll work with 18–20 customers post-implementation and collaborate closely with product, implementation, and AI teams. Key Responsibilities: Analyse conversation data to identify improvement areas Implement optimizations to enhance bot performance and user experience Conduct A/B testing and monitor AI health metrics Collaborate cross-functionally and contribute to best practices What We’re Looking For: 1–2 years’ experience with conversational AI (voice/chat) Strong analytical and communication skills Familiarity with prompt engineering, Python, and basic automation Bonus: SQL knowledge, experience with financial institutions or contact centres Note: If this opportunity aligns with your current role and interests, we’d love to hear from you! Please share your updated resume along with a short 3 to 4 minute video covering the following: a) What you know and appreciate about Eltropy b) Why you believe you're a strong fit for this role c) A little about what you enjoy doing in your free time About Eltropy (www.eltropy.com) Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology - all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values Customers are our North Star No Fear - Tell the truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
100% Remote | Senior Frontend Engineer | Fintech SaaS Firm About the Role We’re looking for a Senior Frontend Engineer to build and maintain scalable, high-performance user interfaces for our communication platform. You’ll work closely with backend engineers, designers, and product managers to deliver exceptional user experiences while keeping performance, maintainability, and scalability at the core. What You’ll Do Develop and maintain responsive UIs using React JS, TypeScript, JavaScript, HTML5, and CSS. Collaborate with cross-functional teams to design and deliver high-quality features. Write clean, maintainable, and well-documented code. Optimize performance with caching and other best practices. Review code, mentor peers, and uphold coding standards. Debug and troubleshoot production issues promptly. Stay current with frontend trends and bring innovative ideas to the team. Job qualifications: 3–8 years’ experience in web development with a focus on scalability. Expert in React JS, JavaScript, TypeScript, HTML5, and CSS. Strong grasp of responsive design, performance optimization, and client-side session management. Familiarity with Git, CI/CD, and distributed development. Excellent problem-solving and collaboration skills. Preferred/Bonus Skills Experience with React Native or other mobile development frameworks. Familiarity with state management libraries like Redux or Zustand. Experience with modern build tools such as Webpack or Vite. A strong portfolio or active GitHub profile showcasing previous work. Why Join Eltropy? Join a high-impact team building mission-critical backend systems for financial institutions. Work on modern technology stacks in a fast-growing SaaS company. 100% remote work with a collaborative, engineering-led culture. Opportunity to own and influence core backend architecture. About Eltropy Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all integrated into a single platform bolstered by AI, skill-based routing, and other contact center capabilities. Eltropy Values Customers are our North Star No Fear – Tell the Truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
100% Remote (India) | Engineering Manager | Fintech SaaS Firm About the Role We’re seeking an Engineering Manager who blends leadership with hands-on engineering to solve complex, high-impact problems. You’ll lead a team of backend and frontend engineers building integrations that connect modern cloud APIs with legacy banking systems - powering the full customer journey for financial institutions. In this role, you’ll code, review, design architectures, and mentor engineers while shaping systems that touch everything from communication stacks to core banking, lending, payments, and AI platforms. We take an AI-augmented approach to development, using AI tools to write better code, automate testing, and ship faster without compromising quality. What You’ll Do Lead by example: stay hands-on with coding, design, and code reviews. Architect and scale integrations between modern APIs and legacy systems. Collaborate with Product, Implementation, and Customer teams to solve real-world challenges. Maintain high standards for reliability, performance, and observability. Leverage AI tools to boost engineering productivity. Raise the bar on architecture, testing, CI/CD, security, and code quality. Hire, mentor, and grow a high-performing engineering team. Required Skills & Experience 8+ years in software development, including 2+ years in leadership. Strong skills in Golang , plus React/JavaScript; Python a plus. Experience in microservices, asynchronous systems, CI/CD, and scalable architectures. Proven record in fintech or enterprise SaaS (product-based preferred). Familiarity with AI/GenAI dev tools (GitHub Copilot, Cursor, Windsurf). Customer-first mindset with excellent communication skills. Passion for building teams and fostering a culture of ownership and learning. Why Join Eltropy? Join a high-impact team building mission-critical backend systems for financial institutions. Work on modern technology stacks in a fast-growing SaaS company. 100% remote work with a collaborative, engineering-led culture. Opportunity to own and influence core backend architecture. About Eltropy Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all integrated into a single platform bolstered by AI, skill-based routing, and other contact center capabilities. Eltropy Values Customers are our North Star No Fear – Tell the Truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
100% Remote (India) | Engineering Manager | Fintech SaaS Firm About the Role Were seeking an Engineering Manager who blends leadership with hands-on engineering to solve complex, high-impact problems. Youll lead a team of backend and frontend engineers building integrations that connect modern cloud APIs with legacy banking systems - powering the full customer journey for financial institutions. In this role, youll code, review, design architectures, and mentor engineers while shaping systems that touch everything from communication stacks to core banking, lending, payments, and AI platforms. We take an AI-augmented approach to development, using AI tools to write better code, automate testing, and ship faster without compromising quality. What Youll Do Lead by example: stay hands-on with coding, design, and code reviews. Architect and scale integrations between modern APIs and legacy systems. Collaborate with Product, Implementation, and Customer teams to solve real-world challenges. Maintain high standards for reliability, performance, and observability. Leverage AI tools to boost engineering productivity. Raise the bar on architecture, testing, CI/CD, security, and code quality. Hire, mentor, and grow a high-performing engineering team. Required Skills & Experience 8+ years in software development, including 2+ years in leadership. Strong skills in Golang , plus React/JavaScript; Python a plus. Experience in microservices, asynchronous systems, CI/CD, and scalable architectures. Proven record in fintech or enterprise SaaS (product-based preferred). Familiarity with AI/GenAI dev tools (GitHub Copilot, Cursor, Windsurf). Customer-first mindset with excellent communication skills. Passion for building teams and fostering a culture of ownership and learning. Why Join Eltropy Join a high-impact team building mission-critical backend systems for financial institutions. Work on modern technology stacks in a fast-growing SaaS company. 100% remote work with a collaborative, engineering-led culture. Opportunity to own and influence core backend architecture. About Eltropy Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all integrated into a single platform bolstered by AI, skill-based routing, and other contact center capabilities. Eltropy Values Customers are our North Star No Fear Tell the Truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Show more Show less
100% Remote (India) | AI Optimization Specialist | Fintech SaaS Firm About the Role: AI Optimization Specialist is a critical, cross-functional role focused on improving the performance of AI Voice and Chat solutions through data analysis, conversational design, and optimization. You&aposll work with 1820 customers post-implementation and collaborate closely with product, implementation, and AI teams. Key Responsibilities: Analyse conversation data to identify improvement areas Implement optimizations to enhance bot performance and user experience Conduct A/B testing and monitor AI health metrics Collaborate cross-functionally and contribute to best practices What Were Looking For: 12 years experience with conversational AI (voice/chat) Strong analytical and communication skills Familiarity with prompt engineering, Python, and basic automation Bonus: SQL knowledge, experience with financial institutions or contact centres Note: If this opportunity aligns with your current role and interests, wed love to hear from you! Please share your updated resume along with a short 3 to 4 minute video covering the following: a) What you know and appreciate about Eltropy b) Why you believe you&aposre a strong fit for this role c) A little about what you enjoy doing in your free time About Eltropy (www.eltropy.com) Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology - all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values Customers are our North Star No Fear - Tell the truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Show more Show less
100% Remote | Senior Backend Engineer | Eltropy (fintech SaaS Firm) About the Role Were looking for a Senior Backend Engineer to design, build, and maintain scalable microservices that power our communication platform for financial institutions. Youll work with Golang or Java, modern cloud infrastructure, and robust data systems to deliver reliable, high-performance solutions with clean architecture. What Youll Do Design, develop, and maintain backend systems and RESTful APIs. Collaborate with frontend, product, and design teams to deliver features end-to-end. Write clean, maintainable, and scalable code following best practices. Review code, mentor peers, and uphold quality standards. Optimize performance and troubleshoot production issues. Work with DevOps to ensure smooth AWS deployments. Stay current with backend and cloud technology trends. Job qualifications: 38 years backend development experience with microservices architecture. Strong skills in Java and/or Golang (Node.js a plus). Solid experience with Postgres, MongoDB, Redis . Hands-on AWS experience (EC2, S3, Lambda, ECS/EKS). Knowledge of Docker, Kubernetes, and CI/CD pipelines. Strong SQL/NoSQL query skills. Excellent problem-solving and communication skills. Bonus Skills React or frontend tech experience. Message brokers (RabbitMQ, AWS SNS/SQS). Agile/Scrum experience. Why Join Eltropy Build mission-critical systems for leading financial institutions. Modern tech stacks in a fast-growing SaaS company. 100% remote, engineering-led culture. Opportunity to own and shape core backend architecture. About Eltropy Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all integrated into a single platform bolstered by AI, skill-based routing, and other contact center capabilities. Eltropy Values Customers are our North Star No Fear Tell the Truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Show more Show less
We are seeking a Senior Cybersecurity Analyst – GRC (Governance, Risk, and Compliance) to support and improve our security compliance and risk management program. This individual will help manage third-party audits, perform risk assessments, ensure ongoing compliance with security frameworks, and support business teams with customer and vendor assurance. You’ll work closely with security, engineering, legal, and customer teams to ensure Eltropy’s security posture remains strong, transparent, and audit-ready. Key Responsibilities Assist in the preparation and execution of third-party audits and assessments, including SOC 2, PCI-DSS, NIST CSF, and ISO 27001. Support the development and maintenance of Eltropy’s GRC program, ensuring alignment with business and regulatory requirements through well-defined policies, controls, and risk processes. Respond to customer security questionnaires and due diligence requests. Conduct and manage vendor security assessments, maintain risk tracking, and ensure third-party compliance. Perform risk assessments across systems, tools, and business processes; manage mitigation plans and maintain an exceptions register. Contribute to access governance, including quarterly access reviews, enforcement of least privilege, and identity and access documentation. Draft, review, and update security policies, standards, and procedures to reflect current risk posture and best practices. Lead or support security awareness programs to promote a risk-conscious culture among staff and end users. Contribute to the development and testing of incident response and disaster recovery plans. Monitor and analyze cybersecurity threats, trends, and technologies, and recommend enhancements to Eltropy’s security posture. Help ensure the security of IT infrastructure by supporting the implementation and maintenance of measures against unauthorized access, cyber threats, and vulnerabilities. Track and report on compliance status, audit readiness, and risk trends to key stakeholders. Skills & Attributes 3–5 years of experience in cybersecurity or IT risk/compliance, with a focus on GRC. Familiarity with major frameworks like SOC 2, PCI-DSS, ISO/IEC 27001, and NIST CSF. Experience supporting third-party audits or certifications. Knowledge of risk management processes and frameworks. Ability to respond to security due diligence questionnaires and document technical and organizational controls. Understanding of access governance and identity lifecycle best practices. Excellent communication, documentation, and stakeholder coordination skills. Comfort with tools like Vanta, Drata, or similar GRC platforms. Preferred Skills Experience in a SaaS, FinTech, or regulated technology environment. Familiarity with cloud environments such as GCP, AWS, or Azure. Understanding of security operations, incident response, or DevSecOps concepts. Certifications (Preferred But Not Mandatory) CISA – Certified Information Systems Auditor ISO 27001 Lead Auditor / Implementer PCI ISA – Internal Security Assessor About Eltropy (www.eltropy.com) Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our AI enabled digital conversations platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values Customers are our North Star No Fear - Tell the truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
As an NLU Engineer at the company, your role will involve designing, developing, and optimizing conversational AI systems. You will focus on intent recognition, entity extraction, and dialogue management to enhance AI-driven user interactions. **Key Responsibilities:** - Develop and optimize NLU pipelines using frameworks like Rasa, spaCy, or Hugging Face Transformers. - Implement and fine-tune text classification, named entity recognition (NER), and semantic parsing models. - Train and deploy language models (LLMs) tailored for specific domains. - Enhance multilingual NLU capabilities by integrating diverse language datasets. - Preprocess and analyze large-scale textual datasets to improve model accuracy. - Conduct A/B testing and model evaluation using metrics like F1-score, accuracy, and perplexity. - Deploy NLU models into production environments using cloud-based AI services like AWS, Azure, or Google Cloud. - Develop and maintain NLU training datasets and oversee continuous model retraining. **Qualifications Required:** - Proficiency in Python and experience with NLP libraries like spaCy, NLTK, Hugging Face, or Rasa. - Hands-on experience with deep learning frameworks (TensorFlow, PyTorch) for NLP tasks. - Knowledge of LLM frameworks such as langchain, langGraph, OpenAI realtime APIs. - Familiarity with transformer-based models (BERT, GPT, T5, etc.). - Understanding of speech-to-text (STT) and text-to-speech (TTS) technologies. - Experience with vector databases and retrieval-augmented generation (RAG). - Strong problem-solving skills and ability to optimize NLU models for real-world applications. The company, Eltropy, is on a mission to disrupt the way people access financial services. They enable financial institutions to digitally engage in a secure and compliant way through their digital communications platform. Community financial institutions utilize Eltropy to communicate with consumers via various digital channels, all integrated into a single platform powered by AI, skill-based routing, and other contact center capabilities. Please note that the company values customer satisfaction as their North Star, encourages honesty and fearlessness, and operates as a team of owners.,
Senior Product Designer: Eltropy is seeking a Senior Product Designer to craft thoughtful, user-centered design experiences across our suite of products. You’ll play a key role in shaping how users interact with Eltropy’s platform, ensuring a seamless, scalable, and intuitive experience. The ideal candidate is a strong systems thinker, an advocate for design excellence, and a proactive problem solver with a proven portfolio of impactful UX work in SaaS or enterprise environments. This position will be 100% remote in India Reports to: Lead UX Designer What You’ll Do Own the user experience across the product lifecycle from concept to execution for Eltropy’s growth suite. Collaborate closely with product managers, engineers, and fellow designers to define and deliver cohesive, elegant user experiences. Help evolve and contribute to the Eltropy Design System, ensuring consistency across all products. Leverage human-centered design principles to shape product strategies informed by deep user research and testing. Translate research insights into intuitive workflows, wireframes, and high-fidelity prototypes that enhance customer satisfaction and business value. Develop a deep understanding of our users and their workflows to design solutions that are seamlessly integrated into their daily operations. Take full ownership of your work—managing details, timelines, and decisions to deliver high-quality outcomes. Champion accessibility and inclusive design from the earliest stages of product development. Job Qualifications 5+ years of UX design experience, preferably with Enterprise SaaS platforms or B2B products. Proven experience designing scalable solutions for complex systems and diverse user groups. Strong problem-solving skills, with the ability to simplify complex workflows into intuitive interfaces. A human-first design approach, backed by user research, usability testing, and a passion for continuous improvement. Strong visual and interaction design fundamentals; an eye for detail without losing sight of the bigger picture. Experience collaborating in cross-functional teams and presenting your work clearly to stakeholders. Comfortable with ambiguity and quick iteration—able to move from low-fidelity sketches to polished mockups. Understanding of accessibility standards and a commitment to designing for all users. A portfolio (online or PDF) that showcases your best design work and thought process. About Eltropy Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology- all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
100% Remote | Senior Frontend Engineer | Fintech SaaS Firm About the Role We’re looking for a Senior Frontend Engineer to build and maintain scalable, high-performance user interfaces for our communication platform. You’ll work closely with backend engineers, designers, and product managers to deliver exceptional user experiences while keeping performance, maintainability, and scalability at the core. What You’ll Do Develop and maintain responsive UIs using React JS, TypeScript, JavaScript, HTML5, and CSS. Collaborate with cross-functional teams to design and deliver high-quality features. Write clean, maintainable, and well-documented code. Optimize performance with caching and other best practices. Review code, mentor peers, and uphold coding standards. Debug and troubleshoot production issues promptly. Stay current with frontend trends and bring innovative ideas to the team. Job qualifications: 3–8 years’ experience in web development with a focus on scalability. Expert in React JS, JavaScript, TypeScript, HTML5, and CSS. Strong grasp of responsive design, performance optimization, and client-side session management. Familiarity with Git, CI/CD, and distributed development. Excellent problem-solving and collaboration skills. Preferred/Bonus Skills Experience with React Native or other mobile development frameworks. Familiarity with state management libraries like Redux or Zustand. Experience with modern build tools such as Webpack or Vite. A strong portfolio or active GitHub profile showcasing previous work. Why Join Eltropy? Join a high-impact team building mission-critical backend systems for financial institutions. Work on modern technology stacks in a fast-growing SaaS company. 100% remote work with a collaborative, engineering-led culture. Opportunity to own and influence core backend architecture. About Eltropy Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all integrated into a single platform bolstered by AI, skill-based routing, and other contact center capabilities. Eltropy Values Customers are our North Star No Fear – Tell the Truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
100% Remote | Senior Backend Engineer | Eltropy (fintech SaaS Firm) About the Role We’re looking for a Senior Backend Engineer to design, build, and maintain scalable microservices that power our communication platform for financial institutions. You’ll work with Golang or Java, modern cloud infrastructure, and robust data systems to deliver reliable, high-performance solutions with clean architecture. What You’ll Do Design, develop, and maintain backend systems and RESTful APIs. Collaborate with frontend, product, and design teams to deliver features end-to-end. Write clean, maintainable, and scalable code following best practices. Review code, mentor peers, and uphold quality standards. Optimize performance and troubleshoot production issues. Work with DevOps to ensure smooth AWS deployments. Stay current with backend and cloud technology trends. Job qualifications: 3–8 years’ backend development experience with microservices architecture. Strong skills in Java and/or Golang (Node.js a plus). Solid experience with Postgres, MongoDB, Redis . Hands-on AWS experience (EC2, S3, Lambda, ECS/EKS). Knowledge of Docker, Kubernetes, and CI/CD pipelines. Strong SQL/NoSQL query skills. Excellent problem-solving and communication skills. Bonus Skills React or frontend tech experience. Message brokers (RabbitMQ, AWS SNS/SQS). Agile/Scrum experience. Why Join Eltropy? Build mission-critical systems for leading financial institutions. Modern tech stacks in a fast-growing SaaS company. 100% remote, engineering-led culture. Opportunity to own and shape core backend architecture. About Eltropy Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all integrated into a single platform bolstered by AI, skill-based routing, and other contact center capabilities. Eltropy Values Customers are our North Star No Fear – Tell the Truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
100% Remote | Senior Backend Engineer | Eltropy (fintech SaaS Firm) About the Role We're looking for a Senior Backend Engineer to design, build, and maintain scalable microservices that power our communication platform for financial institutions. You'll work with Golang or Java, modern cloud infrastructure, and robust data systems to deliver reliable, high-performance solutions with clean architecture. What You'll Do Design, develop, and maintain backend systems and RESTful APIs. Collaborate with frontend, product, and design teams to deliver features end-to-end. Write clean, maintainable, and scalable code following best practices. Review code, mentor peers, and uphold quality standards. Optimize performance and troubleshoot production issues. Work with DevOps to ensure smooth AWS deployments. Stay current with backend and cloud technology trends. Job qualifications: 38 years backend development experience with microservices architecture. Strong skills in Java and/or Golang (Node.js a plus). Solid experience with Postgres, MongoDB, Redis . Hands-on AWS experience (EC2, S3, Lambda, ECS/EKS). Knowledge of Docker, Kubernetes, and CI/CD pipelines. Strong SQL/NoSQL query skills. Excellent problem-solving and communication skills. Bonus Skills React or frontend tech experience. Message brokers (RabbitMQ, AWS SNS/SQS). Agile/Scrum experience. Why Join Eltropy Build mission-critical systems for leading financial institutions. Modern tech stacks in a fast-growing SaaS company. 100% remote, engineering-led culture. Opportunity to own and shape core backend architecture. About Eltropy Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all integrated into a single platform bolstered by AI, skill-based routing, and other contact center capabilities. Eltropy Values Customers are our North Star No Fear Tell the Truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Role Overview: We're looking for someone with 5+ years of experience in data engineering, analytics, and ML-based solutions. Job Responsibilities Design and manage scalable ETL/ELT pipelines using AWS Glue, Redshift, S3, and Kafka/Kinesis. Architect and implement data lake and warehouse solutions following best practices. Build and deploy ML models for classification, prediction, and anomaly detection. Automate workflows and orchestration with Airflow or Step Functions. Enable self-service analytics through tools like ThoughtSpot and QuickSight Q. Ensure data integrity, security, governance, and compliance. Mentor and support junior engineers to build a high-performing team. Qualifications 5+ years of experience in Data Engineering, Analytics, and ML. Strong proficiency in Python and SQL. Hands-on experience with AWS data stack (Glue, Redshift, S3, Athena, Lambda). Proven expertise in data modeling, warehousing, and performance optimization. Experience deploying ML models using scikit-learn, XGBoost, or SageMaker. Exposure to big data frameworks (Spark/EMR). Strong communication, stakeholder management, and collaboration skills. Preferred Skills Experience with LLM frameworks (LangChain, Bedrock, Vector DBs, RAG). Familiarity with MLOps, feature stores, and model versioning. Prior team leadership or ownership of end-to-end projects. AWS, Data Engineering, or ML certifications and/or open-source contributions. Why Join Eltropy Work on mission-critical backend systems powering financial institutions. Build on modern technology stacks in a rapidly growing SaaS company. Enjoy 100% remote work with a collaborative, engineering-driven culture. Opportunity to own and shape core backend architecture with real impact. About Eltropy (www.eltropy.com) Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities. Eltropy Values Customers are our North Star No Fear - Tell the truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Location: India (Remote) Reporting to: Chief Product Officer About Eltropy Eltropy is the leading digital communications platform for credit unions and community banks. We help financial institutions deliver personalized, secure, and modern member experiences across messaging, video, voice, AI, and more. As we scale, we are investing in product operations to strengthen how our global product teams work. Role Overview We are seeking a Product Operations Manager with around 5 years of experience to support and scale our product organization. You will ensure our product managers and designers have the right processes, tools, and insights to operate efficiently and deliver world-class products. Based in India, you’ll collaborate daily with our product and design teams in India and the US. Key Responsibilities: 1. Product Processes & Governance Implement and refine product workflows (roadmaps, prioritization, release checklists, discovery documentation). Maintain templates, playbooks, and documentation to ensure consistency across the product team. Support product planning and quarterly business reviews. 2. Tools & Systems Own the product tool stack (e.g., Jira, Confluence, Productboard, Pendo, Mixpanel). Drive adoption and best practices across the team. Ensure data flows seamlessly across tools to provide a single source of truth. 3. Data & Insights Partner with analytics teams to build dashboards and reports on product usage and adoption. Organize and maintain structured feedback from customers, sales, and support. Provide PMs with the right data to drive prioritization and decision-making. 4. Cross-Functional Enablement Support go-to-market readiness by coordinating launch documentation and release notes. Act as the connector between product, marketing, sales, and customer success. Ensure teams are aligned and equipped with product knowledge. What We’re Looking For Min. 5 years of experience in Product Operations, Product Management, or Program Management within B2B SaaS. Strong knowledge of product processes and agile methodologies . Hands-on experience with product tools and analytics platforms (Jira, Confluence, Productboard, Pendo, Mixpanel, or similar). Excellent organization, documentation, and communication skills. Comfortable working with global teams across time zones . Nice to Have Experience in fintech, SaaS, or enterprise software. Exposure to working with US-based product leadership. Ability to visualize and present product data clearly. Why Join Eltropy? Be part of a fast-growing fintech SaaS company reshaping how credit unions and community banks engage members. Work with a global product team and gain exposure to both Indian and US product practices. Help build the Product Operations foundation that will scale with the company.