Job
Description
As an NLU Engineer at the company, your role will involve designing, developing, and optimizing conversational AI systems. You will focus on intent recognition, entity extraction, and dialogue management to enhance AI-driven user interactions. **Key Responsibilities:** - Develop and optimize NLU pipelines using frameworks like Rasa, spaCy, or Hugging Face Transformers. - Implement and fine-tune text classification, named entity recognition (NER), and semantic parsing models. - Train and deploy language models (LLMs) tailored for specific domains. - Enhance multilingual NLU capabilities by integrating diverse language datasets. - Preprocess and analyze large-scale textual datasets to improve model accuracy. - Conduct A/B testing and model evaluation using metrics like F1-score, accuracy, and perplexity. - Deploy NLU models into production environments using cloud-based AI services like AWS, Azure, or Google Cloud. - Develop and maintain NLU training datasets and oversee continuous model retraining. **Qualifications Required:** - Proficiency in Python and experience with NLP libraries like spaCy, NLTK, Hugging Face, or Rasa. - Hands-on experience with deep learning frameworks (TensorFlow, PyTorch) for NLP tasks. - Knowledge of LLM frameworks such as langchain, langGraph, OpenAI realtime APIs. - Familiarity with transformer-based models (BERT, GPT, T5, etc.). - Understanding of speech-to-text (STT) and text-to-speech (TTS) technologies. - Experience with vector databases and retrieval-augmented generation (RAG). - Strong problem-solving skills and ability to optimize NLU models for real-world applications. The company, Eltropy, is on a mission to disrupt the way people access financial services. They enable financial institutions to digitally engage in a secure and compliant way through their digital communications platform. Community financial institutions utilize Eltropy to communicate with consumers via various digital channels, all integrated into a single platform powered by AI, skill-based routing, and other contact center capabilities. Please note that the company values customer satisfaction as their North Star, encourages honesty and fearlessness, and operates as a team of owners.,
