Product Manager

The Mission

To drive the evolution of RateGain’s Channel Manager by delivering a fast, reliable, and deeply integrated distribution platform that empowers hotels to scale effortlessly. This role will bridge business goals, customer needs, and technical execution to build high-impact features, strengthen OTA/PMS partnerships, and continuously improve product performance using data-driven insights. The mission is to act as the voice of the customer, orchestrate seamless cross-functional collaboration, and ensure the product consistently delivers measurable value across the UNO suite.

Key Responsibilities

1. Product Strategy & Roadmap

• Contribute to the

  Channel Manager roadmap

  , ensuring alignment with RateGain’s UNO suite vision.
• Translate business goals and customer insights & requirements into clear product initiatives.
• Identify and prioritize high-impact features that improve speed, reliability, and automation in hotel distribution.
• Partner with the Tech and Business team to shape the mid-term (3–6 month) roadmap and success metrics.

2. Product Discovery & Definition

• Gather and analyze requirements from customers, CSMs, sales, and OTA/PMS partners.
• Convert insights into detailed

  PRDs, wireframes, and user stories

  .
• Collaborate with design and engineering to define scalable, user-centric solutions.
• Lead backlog grooming and ensure sprint readiness for development teams.

3. Execution & Delivery

• Own delivery from concept to rollout — managing sprints, QA feedback, and stakeholder communication.
• Track adoption and performance of released features; iterate using data and feedback from customers
• Work closely with GTM, marketing, and support teams for product launches and customer enablement.

4. Stakeholder & Partner Management

• Liaise with OTA partners (Expedia, Booking.com, etc.) for API certifications, new capabilities, and testing.
• Collaborate with PMS/CRS partners for integration design and joint go-to-market.
• Ensure seamless communication between business, tech, and external stakeholders.

5. Metrics & Continuous Improvement

• Define and monitor KPIs such as update latency, uptime, channel success rate, and adoption metrics.
• Leverage analytics tools and internal dashboards to identify areas of improvement.
• Act as voice of the customer within the Channel Manager product line.

What You’ll Bring

• 3–5 years of experience in product management, ideally in

  hospitality tech, travel SaaS, or integration-heavy platforms

  .
• Strong understanding of

  channel management

  ,

  distribution technology

  , or

  API-driven ecosystems

  .
• Experience working with engineering teams on

  integrations (OTA, PMS, GDS, CRS)

  or large-scale SaaS systems.
• Analytical mindset with comfort using data for decision-making (SQL, PowerBI, or similar tools).
• Excellent communication skills — ability to present roadmap, business cases, and release updates clearly.
• Hands-on experience writing PRDs, managing backlogs, and delivering in agile environments.
• A customer-first, detail-oriented mindset with strong ownership.

Good to Have

• Exposure to

  hotel tech

  ,

  revenue management

  , or

  distribution automation

  .
• Familiarity with

  API certifications

  ,

  property management systems

  , or

  rate parity tools

  .
• Prior experience in a

  B2B SaaS

  environment serving enterprise clients.

Equal Opportunity Employer

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusiveworkplace. All qualified applicants will receive consideration for employment without regard to race, color,religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, orveteran status.