Product Manager

Product Manager

Our Client:

Job Title: Product Manager

Education: Graduate (Technical background) or MBA preferred

Experience: 3 - 5 years (preferably in B2B SaaS, HealthTech, or FinTech platforms)

Location: Bangalore (Hybrid - 3-4 days from office)

About the Role:

Roles & Responsibilities:

1. Integration Ownership:

• Lead the product strategy and roadmap for payer-side integrations (

  RESTful APIs, RPA bots, email ingestion, etc.).

• Define reusable integration patterns across payers with varying levels of tech maturity.
• Work closely with engineering and implementation teams to deliver scalable and secure integration mechanisms.

2. Transaction Platform Management:

• Own and enhance the transaction pipeline for core

  health insurance operations

  – preauthorization, enhancements, discharge, and settlement.
• Build capabilities for idempotent and

  reliable transaction

  orchestration.
• Ensure the platform is performant, auditable, and supports both API and semiautomated workflows.

3. Data-driven Transaction Health

• Define and monitor metrics like transaction latency, success/failure rates, retries, and drops.
• Partner with data engineering and analytics to expose dashboards and alerts for internal and external consumption.
• Translate platform telemetry into proactive product improvements.

4. Execution and Delivery:

• Drive cross-functional sprints with engineering, QA, and customer success for release execution.
• Ensure documentation, GTM enablement, and internal stakeholder training.
• Manage platform backlog, maintain sprint discipline, and communicate roadmap progress transparently.

5. Stakeholder Engagement:

• Collaborate with customer success, operations, and client onboarding teams to refine payer onboarding journeys.
• Act as the product POC for payer partnerships from integration through to steady-state.

Job Qualifications and Requirements:

• uct management or platform/technical program management.
• Attitude to get things done. Problem solver at core.
• Demonstrated success in managing

  API-based B2B integrations

  or transaction platforms.
• Strong understanding of

  RESTful APIs, JSON, webhook design, and workflow

  engines.
• Experience building back-end/platform features with cro

Must-Haves:

• 3 - 5 years of experience in prodss-functional engineering teams.
• Systems thinker – capable of designing reusable frameworks and scalable abstractions.

Good-to-Have:

• Prior experience in HealthTech, InsurTech, and/or enterprise SaaS.
• Familiarity with

  EHR systems

  , payer-provider transaction types, or healthcare data standards (X12, HL7, FHIR).
• Exposure to observability tools like Prometheus, Grafana, ELK, or DataDog.
• Experience with enterprise integrations, RPA, email-based automation, or hybrid integration patterns.

About Hireginie: