Product Knowledge Technical Lead [T500-20827]

Talent500 is hiring for one of its clients.

About Pella India:

ANSR has set up Pella India, a Global Capability Centre in Hyderabad. The center’s mission is to create a high-impact, high-trust technology and data hub that strengthens Pella’s global capabilities and accelerates innovation. Pella India operates as a direct extension of the Pella U.S. IT team to support long-term capability growth, especially in areas like Data Engineering, SalesForce (CRM, Install, Service), Oracle Human Capital Management, DevOps, QA, Infrastructure etc. Pella India is positioned to be a strategic enabler of transformation initiatives like ERP, CPQ, PLM, AI, and more. It will help Pella scale smarter, move faster, and build internal expertise that lasts.

JOB SUMMARY:

We are seeking a strategic and hands-on Technical Lead to guide the development and quality assurance efforts for our omni-channel enabled Product Knowledge platform. This role will serve as a key liaison between technical teams and product stakeholders, ensuring that product knowledge configuration requests are delivered efficiently, accurately, and with continuous improvement in mind.

As the Technical Lead, you will oversee a team of developers and QA analysts, driving innovation in product catalog configuration, automation testing, and lifecycle optimization. You will be responsible for aligning technical output with business priorities, mentoring team members, and using metrics and KPIs to measure and improve team performance.

KEY RESPONSIBILITIES:

• Lead the technical execution of CPQ product catalog development and QA testing across desktop and web platforms.
• Collaborate closely with Product Owners and Business Users to understand configuration needs, prioritize work, and translate requirements into actionable development and testing plans.
• Drive the implementation of complex product logic, rules, and relationships within the CPQ system, ensuring scalability and maintainability.
• Oversee both manual and automated QA efforts, ensuring high-quality releases and robust test coverage across all channels.
• Guide the team in using tools such as Microsoft Visual Basic (VB), Microsoft SQL Server, Postman, and Excel to support development and testing workflows.
• Establish and track KPIs and performance metrics to monitor team output, identify bottlenecks, and drive continuous improvement.
• Promote best practices in development lifecycle management, including version control, documentation, peer reviews, and agile methodologies.
• Foster a culture of innovation by encouraging experimentation, automation, and process optimization.
• Provide technical mentorship and career development support to team members.
• Ensure alignment between technical deliverables and strategic business goals.

EDUCATION / EXPERIENCE:

• Bachelor’s degree in data Analytics, Management Information Systems, Computer Science, or a related field – or equivalent work experience.
• 8-10years of experience with similar configuration / quality assurance (platform such as NetSuite, Oracle, Infor, Salesforce, Microsoft Dynamics 365)

REQUIRED QUALIFICATIONS:

• Proven experience leading technical teams in a CPQ or product configuration environment, with a strong grasp of configuration logic and guided selling workflows. Strong interpersonal and communication skills, with the ability to bridge technical and business domains effectively.
• Hands-on experience with Microsoft VB, SQL, and Excel in a product configuration or QA context.
• Familiarity with API testing and integration validation using tools like Postman.
• Experience with test automation frameworks for web applications (e.g., Selenium, Playwright, Cypress).
• Demonstrated ability to define and track KPIs, analyze team performance, and implement improvements.
• Solid understanding of agile development practices and lifecycle management.
• Ability to lead cross-functional collaboration and drive consensus across diverse stakeholders.

LEADERSHIP SKILLS / PREFERRED ATTRIBUTES:

• Passion for Business Analysis and understanding a complex CPQ workflow.
• Experience with Data Analytics Platforms such as Power BI or Tableau

Certifications or licenses:

• N/A