Process & Automation Manager

We’re looking for a sharp, systems-driven Process & Automation Manager to design, implement, and enforce operational workflows across the company.
You will build scalable processes, optimize tools (HubSpot, ClickUp, Google Workspace, CRMs), and remove inefficiencies — so our delivery team can focus on output, and nothing falls through the cracks.

You’ll work directly with leadership to identify bottlenecks, document SOPs, automate repetitive tasks, and maintain our digital infrastructure.

This is a leadership role — not just “using tools.” We want someone who can think strategically, build processes, and enforce accountability.

Key Responsibilities

• Map, document, and enforce Standard Operating Procedures (SOPs) across all departments.
• Build & maintain automations using tools like HubSpot, ClickUp, Zapier, and Google Workspace.
• Audit current workflows and eliminate inefficiencies & redundancies.
• Ensure data integrity, accurate reporting, and smooth handoffs between teams.
• Train team members to follow processes and adopt best practices.
• Monitor key operational metrics and recommend improvements.
• Be the internal “owner” of the company’s operational backbone — making sure the system runs even if no one else is watching.

Required Skills & Qualifications

• Proven expertise in CRM/PM tools (HubSpot, ClickUp, Asana, Trello, Notion, etc.) and automation platforms (Zapier, Make, Integromat, etc.).
• Strong analytical mindset — able to map workflows and spot inefficiencies others miss.
• Excellent documentation skills — SOPs, flowcharts, checklists.
• Ability to lead process implementation and enforce adherence across teams.
• Familiarity with analytics, dashboards, and reporting.

Nice to Have

• HubSpot Certified
• Experience managing data privacy/compliance.
• Familiarity with APIs or light scripting for advanced automation.

About Epirco Group

Epirco Group is a global consulting and digital execution company with fulfillment teams across India, Sri Lanka, Argentina, the Philippines, and the USA. We empower organizations in sectors like real estate, finance, infrastructure, and health to scale using digital strategy, CRM automation, and performance-based marketing. With over 80 team members across 5 countries, our clients benefit from a unique combination of localized support and enterprise-grade systems.

Why Join Us?

• We are a global leader in growth consulting, driving innovative and strategic solutions for businesses across industries.
• Our expertise spans digital transformation, operational efficiency, and creative innovation, making us a trusted partner for our clients.
• Epirco Group encompasses multiple specialized divisions. This diversity allows employees to work on a variety of projects, fostering professional growth and skill development.
• We embrace cutting-edge technologies and strategies to stay ahead of the curve.
• With offices in key locations worldwide, Epirco Group provides exposure to international projects and clients, enabling a broader professional experience.
• Our data-driven HR practices focus on productivity, efficiency, and employee well-being.
• We recognize and reward high performers while creating a supportive environment for career advancement.
• At Epirco, you’ll work on challenging, high-value projects that make a tangible difference for businesses.
• Our approach to client engagement ensures that every employee’s contributions are impactful and recognized.
• As a well-established organization, Epirco Group offers job security alongside opportunities for upward mobility within the company.
• Collaboration is at the heart of our operations, fostering strong teamwork across departments while encouraging innovation and independent thinking.

Employee First Organization

We take pride in offering a comprehensive set of benefits that prioritize the safety, well-being, and professional growth of our employees. Below are the benefits you will receive upon joining our team:

• Personal Accidental Death Cover
• Total Permanent Disability Cover
• Partial Permanent Disability Cover
• Air Accident Death Cover
• Golden Hour Cashless Treatment (After Accident
• Personal Accident Insurance & Permanent Total Disability Cover
• Clean Personal Loan Facility
• Annual Performance-Based Bonus
• Child’s Educational Assistance
• Life Insurance
• Cashless Medical Insurance

Job Types: Full-time, Fresher

Pay: ₹8,951.61 - ₹27,208.68 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off

Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Experience:

• HubSpot: 1 year (Required)
• Zapier: 1 year (Required)
• n8n: 1 year (Required)

Language:

• fluent english (Required)

License/Certification:

• HubSpot Certification (Required)

Location:

• Pitampura, Delhi, Delhi (Required)

Work Location: In person