Presales Executive

Position Title: Pre-Sales Executive
Department: Pre-Sales / Inside Sales
Location: HQ, Nashik
Reporting To: Team Leader – Pre-Sales / Pre-Sales Manager
Experience: 2–3 years (real estate/hospitality preferred)

Role Summary

The pre-sales executive is responsible for handling inbound and outbound leads, qualifying prospects, scheduling site visits, and supporting the sales team by ensuring a steady flow of high-quality leads. The role plays a key part in improving lead conversion and customer engagement.

Key Responsibilities

Lead Handling & Qualification

• Handle inbound leads from digital campaigns, portals, calls, and walk-ins
• Make outbound calls to prospective customers and explain project details
• Qualify leads based on budget, requirement, timeline, and buying intent
• Maintain high lead response time (TAT) and follow-up discipline

Site Visit Coordination

• Schedule and confirm site visits for interested prospects
• Coordinate with site sales teams for smooth visit execution
• Follow up post-site visit to capture feedback and interest level

CRM & Data Management

• Update and manage leads accurately in CRM systems
• Track lead status, follow-ups, and conversion stages
• Prepare daily activity reports and lead status updates

Customer Engagement

• Provide accurate project information, pricing, offers, and location details
• Ensure professional communication aligned with brand standards
• Handle basic customer queries and route complex queries to sales team

Marketing & Sales Support

• Share lead quality and campaign feedback with marketing team
• Support project launches, promotions, and special sales drives
• Work closely with sales teams to improve lead-to-booking conversion

Key Performance Indicators (KPIs)

• Lead response time (TAT)
• Lead-to-site-visit conversion ratio
• Number of site visits scheduled
• Follow-up efficiency
• CRM data accuracy

Required Skills & Competencies

• Excellent communication and calling skills
• Strong persuasion and customer handling ability
• Target-driven and result-oriented mindset
• Basic understanding of real estate projects and sales cycle
• Proficiency in CRM tools, MS Excel, and call management systems

Qualifications

• Graduate in any discipline
• MBA / Diploma in Sales & Marketing (preferred)
• Experience in real estate pre-sales/inside sales is an advantage

What We Offer

• Attractive fixed salary + performance-based incentives
• Opportunity to work with a reputed real estate brand
• Structured training and career growth opportunities
• Dynamic, fast-paced, and performance-oriented work environment

Job Type: Full-time

Pay: ₹15,350.28 - ₹42,593.90 per month

Benefits:

• Provident Fund

Work Location: In person