18 Pre-Sales Support Jobs

Role Overview: The SME acts as a strategic bridge between IBM Cloud Infrastructure (IaaS & PaaS) and Global System Integrator (GSI) partners in India. Your mission is to enable, position, and grow IBM Cloud adoption within GSI practices, supporting partner deal success and driving pipeline, signings, and revenue growth. This role blends product management, cloud technology expertise, partner enablement, and strategic collaboration. Key Responsibilities: Partner Enablement: Deliver hands-on IBM Cloud enablement to GSI architects, practice leads, and sales teams. Collaboration: Work closely with IBM Cloud product, sales, engineering, and ecosystem teams to align strategy and execution. Pre-Sales Support: Participate in face-to-face deal collaboration, RFPs/RFIs, and technical sales activities with GSIs. Practice Building: Support and accelerate new GSI cloud practice development using IBM Cloud offerings. Strategic Growth: Monitor partnership health, drive pipeline, signings, and revenue growth metrics. Stakeholder Management: Build trusted relationships with customers, partners, internal stakeholders. Product Management: Set success metrics, define roadmaps, prioritize requirements, and oversee business plan execution. Thought Leadership: Guide partner programs with an AI-first, cloud-centric mindset aligned to IBM's ecosystem. Required Skills & Qualifications: Education: Bachelor's Degree required; Master's preferred. Experience: 5+ years in ecosystem partnerships or direct GSI experience. 3+ years in cloud technologies and IT industry. Proven product management skillsGTM strategy, roadmap, partner program management. Strong understanding of IBM Cloud offerings and ecosystem partner programs. Track record in tech sales or sales leadership preferred. Communication: Excellent verbal and written skills for both technical and business audiences. Work Mode: Ability to work onsite 3+ days a week at IBM and GSI offices. Personal Attributes: Self-motivated, curious, collaborative, strategic thinker with excellent execution skills. Preferred Qualifications: 10+ years in product management or related roles. Deep technical knowledge of cloud platforms or enterprise software. Engagement with industry best practices and design communities. Proven ability to align cross-company teams and deliver results.

Role Overview: The SME acts as a strategic bridge between IBM Cloud Infrastructure (IaaS & PaaS) and Global System Integrator (GSI) partners in India. Your mission is to enable, position, and grow IBM Cloud adoption within GSI practices, supporting partner deal success and driving pipeline, signings, and revenue growth. This role blends product management, cloud technology expertise, partner enablement, and strategic collaboration. Key Responsibilities: Partner Enablement: Deliver hands-on IBM Cloud enablement to GSI architects, practice leads, and sales teams. Collaboration: Work closely with IBM Cloud product, sales, engineering, and ecosystem teams to align strategy and execution. Pre-Sales Support: Participate in face-to-face deal collaboration, RFPs/RFIs, and technical sales activities with GSIs. Practice Building: Support and accelerate new GSI cloud practice development using IBM Cloud offerings. Strategic Growth: Monitor partnership health, drive pipeline, signings, and revenue growth metrics. Stakeholder Management: Build trusted relationships with customers, partners, internal stakeholders. Product Management: Set success metrics, define roadmaps, prioritize requirements, and oversee business plan execution. Thought Leadership: Guide partner programs with an AI-first, cloud-centric mindset aligned to IBM's ecosystem. Required Skills & Qualifications: Education: Bachelor's Degree required; Master's preferred. Experience: 5+ years in ecosystem partnerships or direct GSI experience. 3+ years in cloud technologies and IT industry. Proven product management skillsGTM strategy, roadmap, partner program management. Strong understanding of IBM Cloud offerings and ecosystem partner programs. Track record in tech sales or sales leadership preferred. Communication: Excellent verbal and written skills for both technical and business audiences. Work Mode: Ability to work onsite 3+ days a week at IBM and GSI offices. Personal Attributes: Self-motivated, curious, collaborative, strategic thinker with excellent execution skills. Preferred Qualifications: 10+ years in product management or related roles. Deep technical knowledge of cloud platforms or enterprise software. Engagement with industry best practices and design communities. Proven ability to align cross-company teams and deliver results.

The candidate should have a strong technical background, extensive experience in workshop and field service management, and a focus on customer satisfaction and operational efficiency. Key Responsibilities: Lead and manage service operations across workshop and field units, ensuring high service standards. Supervise and guide a team of service engineers, technicians, and support staff. Optimize resource allocation, workflow efficiency, and service turnaround times. Ensure timely resolution of service issues and escalations, maintaining high customer satisfaction. Monitor service KPIs and prepare detailed reports for senior management review. Implement quality assurance protocols and safety standards across all service operations. Develop and grow revenue streams from AMCs, service contracts, and parts sales. Conduct training programs to enhance team skills and maintain technical excellence. Coordinate with the sales and product teams for pre-sales support and technical clarifications. Qualifications & Skills: Bachelors degree in Mechanical/Electrical/Automobile Engineering or equivalent. Minimum 10 years of experience as a Works Manager, with a strong performance record. In-depth knowledge of service operations, diagnostics, and technical support. Strong leadership and team-building abilities. Excellent communication, customer handling, and conflict resolution skills. Proficiency in service management systems, ERPs, and reporting tools.

This role is right for you if: You're a native speaker of Marathi . You're self-driven and take initiative without needing constant supervision You have strong negotiation and persuasion skills You can handle objections with professionalism You possess excellent interpersonal skills and enjoy engaging with people You're goal-oriented and thrive in a target-driven environment Why Join NxtWave? Regular training sessions and skill development programs to help you grow Perform well and see rapid progress in your career Recognition for your performance We value your ideas, feedback, and suggestions Be part of a team that genuinely appreciates your contribution Roles and Responsibilities: Create awareness among students about NxtWaves mission, vision, and opportunities. Build strong connections with students, and identify potential student leaders to take the initiative forward. Coordinate with various departments to plan and execute workshops and events. Handle any technical issues during workshops and events, ensuring a seamless experience for students. Maintain NxtWave's brand image by ensuring all activities reflect professionalism and integrity. You'll also work with the Pre-Sales team when workshops are not scheduled. Location: Work from Home. Employment type: Permanent. Salary: Up to 3 LPA. Working Days: 6 days (Monday Saturday. Sunday will be a week-off.) Experience: 0-1 year.

This role is right for you if: You're a native speaker of Marathi . You're self-driven and take initiative without needing constant supervision You have strong negotiation and persuasion skills You can handle objections with professionalism You possess excellent interpersonal skills and enjoy engaging with people You're goal-oriented and thrive in a target-driven environment Why Join NxtWave? Regular training sessions and skill development programs to help you grow Perform well and see rapid progress in your career Recognition for your performance We value your ideas, feedback, and suggestions Be part of a team that genuinely appreciates your contribution Roles and Responsibilities: Create awareness among students about NxtWaves mission, vision, and opportunities. Build strong connections with students, and identify potential student leaders to take the initiative forward. Coordinate with various departments to plan and execute workshops and events. Handle any technical issues during workshops and events, ensuring a seamless experience for students. Maintain NxtWave's brand image by ensuring all activities reflect professionalism and integrity. You'll also work with the Pre-Sales team when workshops are not scheduled. Location: Work from Home. Employment type: Permanent. Salary: Up to 3 LPA. Working Days: 6 days (Monday Saturday. Sunday will be a week-off.) Experience: 0-1 year.

At Continual Engine, were transforming the way organizations approach digital accessibility through cutting-edge AI and automation. We work with global leaders across publishing, education, finance, and healthcare to deliver high-impact, cost-effective solutions. As we scale, were looking for a dynamic Sales and Support Engineer who can bridge technical expertise with client-facing communication to drive value across the sales and post-sales journey. Role Overview As a Sales and Support Engineer, you will work closely with our business development, product, and engineering teams to engage with prospects, onboard new customers, and ensure ongoing success. You 'll provide product demonstrations, handle technical queries, troubleshoot issues, and act as a trusted advisor to both prospects and existing clients. Key Responsibilities Pre-Sales Support Assist the sales team in client meetings and product demos Translate client needs into technical solutions and tailor demos accordingly Support RFPs and technical documentation Post-Sales Support Onboard new customers, ensure successful implementation, and address any technical challenges Act as a liaison between clients and internal teams for feature requests, enhancements, or issues Provide timely troubleshooting and support (email, calls, video sessions) Product Knowledge & Training Maintain deep knowledge of our products and services Conduct training sessions for clients or internal teams Customer Success Foster long-term relationships with customers by understanding their business goals and aligning our solutions Monitor customer satisfaction and advocate for continuous improvements Requirements Bachelors degree in Engineering, Computer Science, or a related field 3+ years of experience in a technical sales or support role , US Shift Strong communication and presentation skills Ability to explain complex technical concepts in simple terms Hands-on experience with SaaS or AI/ML-based products is a plus Familiarity with accessibility standards (e.g., WCAG, Section 508) is a bonus but not mandatory

Key Responsibilities: Configure and customize the software to align with client requirements, ensuring seamless adoption and integration with existing systems. Map and optimize customer workflows and business processes within the software solution, leveraging industry best practices and knowledge. Gather and analyze client requirements to ensure successful software configuration and adoption, and provide effective user training and documentation. Develop and manage implementation project plans, allocate resources effectively, and mitigate potential risks. Collaborate closely with sales and support teams to provide pre-sales support and post-implementation assistance, ensuring a smooth customer journey. Troubleshoot and resolve issues during the implementation process, demonstrating strong problem-solving and analytical skills. Skills & Qualifications: In-depth knowledge of the software product and the ability to translate technical concepts to non-technical audiences. Strong project management and organizational skills, with the ability to manage multiple projects simultaneously. Excellent communication, interpersonal, and customer service skills, with a customer-centric approach. Proven ability to work effectively in a team environment and collaborate with cross-functional teams. Proficiency in project management software, documentation tools, and version control systems. Adaptability and a willingness to learn and stay updated on product updates and industry trends.

We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927

We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927

We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927

We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927

We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927

We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927

We at Kritikal Solutions looking for an Energetic PM -Embedded: Work Location: Noida sec 125 Immediate Joiners apply only Exp:7 Years+ Exp required Minimum Academic Qualification: BE/BTech/ in Electrical Electronics, Electronics Communication from a reputed Institute MS Preferred. Years of Experience: 10 + Years experience with a minimum of 3 years of experience in project management in development WITH Embedded. Role and Responsibilities: Independently work with clients to understand technical and commercial requirements for various projects. Managing multiple projects. Prepare Project plan, Work Breakdown Structure, Risk Plan, Communication Plan, SoW, etc Lead, plan, and track all phases/Milestones of the product/project lifecycle to ensure on-time and in-budget delivery. Project resource management i.e. resource utilization monitoring and forecast. Assign tasks to engineers, and create and assign user stories, based on skills, experience, and availability. Initiate design reviews, evaluate risks, and propose risk mitigation plans. Present project schedules, and updates to the clients and internal other stakeholders. Manage and track project timesheets and Invoicing. Essential Skills: Experience in handling Embedded Projects (At least last 5 years in Project Management / Stakeholder Management role) Past Experience in handling multiple projects concurrently; should have successfully handled at least 2-3 complete life cycle projects in the role of project manager Experience in agile and iterative project management methodology. Strong process management, project management, configuration management, and team handling skills. Willingness to provide hands-on guidance to the project teams as part of steering the projects forward Excellent Communication and Interpersonal skills Experience in embedded domain e.g.: Microcontroller, FPGA, Processors, Hardware Lifecycle. Excellent Presentation and Communication skills Hands-on experience with MS Projects and Microsoft Excel suite. Good Customer Interaction skills Should have good analytical and problem-solving skills with the ability to dissect the business requirements Experience in pre-sales support, scoping, estimation & and coordination with the sales team and prospects Experience in delivering projects on time & and within budget. Please share your CVs at ritu.khosla@kritikalvision.ai or Contact at 9354502927

A Technical Sales Manager is responsible for overseeing the sales of a company's technical products or services, ensuring both the technical and commercial aspects are effectively managed. Heres a detailed list of the roles and responsibilities for a Technical Sales Manager: 1. Sales Strategy & Planning Develop and implement effective sales strategies to drive growth in the technical product/service category. Create and manage sales forecasts, budgets, and goals. Identify key market trends, opportunities, and threats to ensure the company stays competitive. 2. Client Relationship Management Build and maintain strong relationships with clients, both new and existing. Understand the technical needs of clients and offer tailored solutions. Conduct presentations, product demos, and technical discussions with clients to highlight the benefits of the product/service. 3. Sales Team Leadership & Coordination Lead and manage a team of technical sales professionals to achieve sales targets. Provide coaching, mentoring, and training to the sales team, ensuring they have a strong understanding of the product and its value proposition. Align sales and technical teams to ensure seamless communication and collaboration on customer projects. 4. Product Knowledge & Technical Expertise Stay updated on the technical specifications, features, and benefits of the products/services offered. Provide technical support and guidance to the sales team, ensuring they can effectively communicate technical details to clients. Serve as the technical point of contact for high-level inquiries and assist in troubleshooting complex client issues. 5. Pre-Sales Support Assist with customer assessments to understand their technical requirements. Collaborate with the sales team to create proposals, quotations, and RFP (Request for Proposal) responses. Conduct product demonstrations and create proof-of-concept solutions to showcase the technical capabilities of the product/service. 6. Sales Presentation & Negotiation Deliver impactful sales presentations to potential clients, focusing on both technical and business aspects. Lead contract negotiations and ensure pricing and terms are aligned with the companys sales strategy. Address objections and tailor solutions to meet specific customer needs. 7. Market Research & Competitive Analysis Conduct market research to identify potential customers and industry trends. Analyze competitors' products/services to ensure that the companys offerings remain competitive. Monitor customer feedback and product performance to inform future improvements or new offerings. 8. Collaboration with Other Departments Collaborate with marketing, product development, and engineering teams to ensure alignment of sales strategies and product offerings. Provide input to product teams regarding customer feedback and requirements. Work with the customer service team to ensure seamless delivery and support of products and services. 9. Sales Reporting & Performance Monitoring Track and report sales metrics and KPIs, ensuring alignment with business goals. Analyse performance data to identify areas for improvement and growth opportunities. Prepare detailed reports and presentations for management, summarizing sales activities, achievements, and forecasts. 10. New Business Development Identify and pursue new business opportunities in both existing and new markets. Engage in lead generation activities, including networking, attending trade shows, and participating in industry events. Key Skills and Qualities: Technical Knowledge : A deep understanding of the product and industry-specific technology. Sales Skills : Strong ability to negotiate, close deals, and meet sales targets. Communication : Clear and effective communication with both technical and non-technical stakeholders. Leadership : Ability to manage, motivate, and mentor a team of technical salespeople. Problem-solving : Creative and analytical thinking to tailor solutions to clients' needs.

Key Responsibilities: Configure and customize the software to align with client requirements, ensuring seamless adoption and integration with existing systems. Map and optimize customer workflows and business processes within the software solution, leveraging industry best practices and knowledge. Gather and analyze client requirements to ensure successful software configuration and adoption, and provide effective user training and documentation. Develop and manage implementation project plans, allocate resources effectively, and mitigate potential risks. Collaborate closely with sales and support teams to provide pre-sales support and post-implementation assistance, ensuring a smooth customer journey. Troubleshoot and resolve issues during the implementation process, demonstrating strong problem-solving and analytical skills. Skills & Qualifications: In-depth knowledge of the software product and the ability to translate technical concepts to non-technical audiences. Strong project management and organizational skills, with the ability to manage multiple projects simultaneously. Excellent communication, interpersonal, and customer service skills, with a customer-centric approach. Proven ability to work effectively in a team environment and collaborate with cross-functional teams. Proficiency in project management software, documentation tools, and version control systems. Adaptability and a willingness to learn and stay updated on product updates and industry trends. Shift type: Evening shift (5 pm)

KEY RESPONSIBILITIES Act as a liaison between business and technology teams, ensuring alignment between business goals and technical implementation. Engage with clients to gather business requirements and translate them into clear, structured documentation. Provide project support by contributing to proposal preparation and pre-sales activities. Work closely with Project Managers, Developers, Designers, and QA teams to implement business requirements effectively. Facilitate client and internal meetings, document Minutes of Meetings (MoM), and ensure timely follow-ups on action items. Coordinate project activities, track progress, and ensure timely delivery of milestones. Manage change requests effectively and communicate changes to stakeholders. Assist in UAT by validating the product from an end-user perspective and ensuring deliverables match business needs. Identify potential risks and propose mitigation strategies to ensure project success. Contribute to process improvements by analyzing workflows and recommending enhancements to drive efficiency and business growth. Collaborate with sales and operations teams to drive business growth through process improvements and strategic insights. Stay updated with industry trends, tools, and best practices to improve business analysis capabilities. Key Skills Strong verbal and written communication skills in English and the local office language(s). Experience in requirement gathering, business analysis, and documentation. Hands-on experience in preparing BRD, SRS, and FRD. Experience in creating workflow diagrams, wireframes, use cases, and user stories. Strong presentation skills for internal teams, clients, and stakeholders. Knowledge in Agile methodologies. Coordinating Presales works. Experience in client communication conducting meetings, collecting feedback, and ensuring alignment between business and technical teams. Experience in project coordination and pre-sales support, including proposal preparation and requirement analysis. Strong analytical mindset with a problem-solving approach. Experience in testing and validating deliverables to ensure they align with business requirements. Self-motivated, detail-oriented, and highly organized.

The Position: Assistant Manager / Manager - SaaS Sales (India & International Markets) About Us: Inspira Software Services Pvt. Ltd. is a well-established software company with a 30-year legacy of delivering enterprise-grade solutions. We are now launching a suite of cloud-based software products (HVAC Project Management, Sales CRM, Service CRM, HRMS, ERP) and mobile applications for SMBs in India and globally . Leveraging our expertise in managed software services for large enterprises, we are now expanding into the SaaS model to cater to a broader market. We are seeking driven and experienced sales professionals to spearhead our expansion in India, North America, Africa, and Europe. Why Join Us? Global Ambition Play a key role in scaling a global SaaS business . Innovation & Excellence Be part of a company committed to cutting-edge technology and high-quality software solutions. Career Growth Gain mentorship, continuous learning, and significant career advancement opportunities. Stable Yet Dynamic Work in a company that combines stability with rapid expansion in the SaaS space. The Role: We are looking for highly motivated SaaS sales professionals to acquire new customers for our web-based software products and mobile applications. This role requires strategic thinking, software sales expertise, and international market exposure. You will be instrumental in building our presence in India and key international markets. Key Responsibilities: Sales Strategy & Execution Develop and implement strategies to achieve and exceed sales targets in India, North America, Africa, and Europe . Lead Generation & Customer Acquisition Identify and qualify potential SMB customers across diverse industries. Product Demonstrations & Presentations Deliver compelling online and on-site product demos to CXOs and decision-makers . End-to-End Sales Cycle Management Drive deals from lead generation to closure. Customer Relationship Management Build long-term relationships with clients and strategic partners. Market Intelligence & Product Feedback Stay updated on industry trends and provide insights for product enhancement. Travel Readiness Frequent travel across India and potential international travel. Solution Selling Learn and present multiple SaaS solutions effectively. What We’re Looking For: Experience: 3-5 years in SaaS or enterprise software sales , with a strong sales track record. SMB & International Sales: Prior experience selling to SMBs is preferred; international exposure is a plus . Technical Acumen: Strong understanding of SaaS business models and cloud technologies . Communication & Negotiation: Exceptional verbal and written communication skills, with C-level engagement experience . Sales-Driven Mindset: Self-motivated, results-oriented, and comfortable working independently. Tech-Savvy: Proficiency in CRM software, MS Office (Excel, PowerPoint), and sales automation tools . Education: Bachelor's or Master’s degree in Business Administration, Computer Science, or a related field . What We Offer: Competitive Salary & Performance-Based Incentives International & Domestic Travel Allowances Career Growth in a Fast-Scaling SaaS Company Exposure to Cutting-Edge Technologies Opportunity to Work with Global Clients & Markets Important Notes: Full-Time, Office-Based Role – No work-from-home option. Extensive Travel Required – Domestic & International travel as part of the role. Apply Now: Send your resume to hrd@inspirasw.com , hrd.inspirasw@gmail.com Feel free to contact us for more information. WhatsApp: 7 5 9 6 8 0 0 2 9 1