PMO

Purpose

Key Missions

PMO Analyst

• Systems Integration & Reporting Automation
• Link Jira to EPM to generate Delivery, R&D & RUN performance reports.
• Integrate Salesforce Modules to improve revenue forecasting and capacity planning with internal tools
• Maintain Power BI – EPM – Jira integration and ensure report availability.
• R&D Monitoring & Stakeholder Communication
• Set up and monitor R&D baselines.
• Build and maintain the R&D monitoring dashboard.
• Monitor qualitative timesheets and highlight trends.
• Prepare stakeholder presentations and provide inputs to product reviews.
• Participate in product governance reviews.
• Global Dashboards & Governance
• Develop and maintain global dashboards to monitor Digital metrics for end users including the PMO Team
• Support governance reviews to ensure process adherence.
• Training & Change Enablement
• Deliver trainings on systems & tools
• Provide ongoing support across all Business Lines.
• Resource Administration & Timesheet tracking
• Manage resources in the timetracking system liaising with Team leaders, managers and IT Business Systems
• Ensure that timsheets are submitted by resources and approved by Status managers on a weekly basis
  

Key Performance Indicators (KPIs)

• Successful integration of Jira, EPM, Salesforce, and Power BI (measured by report accuracy and availability).
• Global RUN dashboard and PMO checkpoints delivered and actively used.
• Timely completion of billing requests and 100% revenue-to-contract alignment.
• Completion of all scheduled trainings with positive participant feedback.
• R&D monitoring dashboards and stakeholder presentations delivered on schedule.
  

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Profile & Other Information