740 Outbound Calls Jobs - Page 17

Handle customer queries via phone with professionalism and empathy Provide accurate information about products, services, and processes Resolve issues within defined timelines and escalate when necessary Required Candidate profile Graduate / Undergraduate with relevant experience , can apply

Job Overview: We are seeking dynamic and articulate professionals for our International Voice Process team. This role involves handling customer interactions, requiring excellent communication skills and a proactive attitude. Key Responsibilities: Handle inbound and outbound calls with international clients Address customer inquiries, complaints, and service requests professionally Provide accurate information about products, services, and policies Identify customer needs and offer effective solutions Escalate unresolved issues to appropriate departments when necessary Maintain a calm and empathetic tone during challenging interactions Meet or exceed KPIs such as call handling time, first-ca...

HIRING FOR UHG PROCESS BPO Location: Andheri / Malad Process: US Healthcare Role: Customer Service / Claims & Insurance Support Eligibility: Graduate / Post Graduate (Freshers welcome) HSC with minimum 1 year of BPO experience (International voice preferred) Excellent communication skills in English Willing to work in Night Shifts (US Rotational shifts) Comfortable with Voice Process Salary: Up to ?42,000 In-Hand (depends on last drawn & experience) + Performance Incentives Shift & Week Off: 5 Days Working (2 Rotational Week Offs) US Shift Timings Key Responsibilities: Handle inbound calls related to healthcare claims, insurance, and member inquiries Assist with claim status, policy benefits...

Job Overview: We are looking for a dynamic and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for engaging with potential customers over the phone, promoting services/products, handling inquiries, and providing exceptional customer support. This role is key to driving sales and maintaining customer satisfaction. Key Responsibilities: Make outbound calls to potential or existing customers. Promote products/services and persuade customers to make purchases or take action. Provide detailed information about the companys offerings and explain benefits to customers. Answer questions and resolve concerns about products/services. Maintain a database of customer in...

We seek a Medical Sales Executive with a B/M—pharma qualification to join our team. Need to engage with customers via inbound and outbound calls, providing detailed information about our products, and convenience them to purchase medicines. Required Candidate profile Qualification: B. Bharma. Effectively pitch and promote medicines to customers, highlighting key benefits. Fresher's can also apply.

Service Coordinator to support our sales team and ensure smooth operations. The ideal candidate will excel at making outbound calls, AMC,renewals,processing orders, following up on payments, and providing exceptional sales support.98666564I7 Heena Perks and benefits PF and ESI benefit,Mobile allowance

We are seeking a Customer Service Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interaction...

We are seeking a proactive and results-oriented Tele Caller - Real Estate to join our team. The ideal candidate will be responsible for generating leads, scheduling property viewings, and providing exceptional customer service over the phone to drive sales in the real estate sector. Roles and Responsibilities Initiate outbound calls to potential clients from a provided database to introduce real estate projects and properties. Respond to inbound inquiries from interested customers in a timely and professional manner. Qualify leads by gathering essential information about client needs, budget, and preferences. Schedule and confirm property viewing appointments for the sales team. Follow up wi...

We are seeking a BPO Chat/Voice Process Associate to join our team. This role is perfect for a customer-focused individual who can effectively manage and resolve customer inquiries through both voice calls and live chat, ensuring a high level of service quality and customer satisfaction. Roles and Responsibilities Handle inbound and outbound calls, as well as live chat sessions, to address customer questions, concerns, and issues. Provide accurate and comprehensive information about products, services, and policies. Troubleshoot and resolve customer problems efficiently, escalating complex issues to the appropriate team when necessary. Maintain a professional and empathetic demeanor while co...

We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...

We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...

We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...

The job involves handling both inbound and outbound calls efficiently to address customer queries and issues. You will be responsible for providing accurate product information to customers while ensuring that performance targets are met. Collaboration with team members is essential to maintain a cohesive work environment and achieve collective goals. The role requires fluency in English and Hindi, and the work is to be conducted in person at the designated location.,

As an Inside Sales Specialist at MetroMax Solutions, located in Kudlu Gate Bengaluru, you will be working from 6 PM to 3 AM IST, Monday to Friday, reporting directly to the Senior Sales Manager. Your primary responsibilities will include lead generation and appointment setting through cold calling, emailing, and connecting via social media channels to generate leads specifically in the US Market for IT and BPO solutions. You will be working in the US shift (EST, CST, or PST) and are expected to achieve monthly quotas for lead generation while maintaining a proven track record in the US market. To excel in this role, you should possess 3 to 7 years of experience in sales, preferably with MNCs...

We are looking for a motivated and results-driven Telecaller to join our team. As a telecaller, your role will involve making outbound calls to potential customers, handling inbound inquiries, and providing detailed information about our products and services. Your main objective will be to generate leads, convert prospects into customers, and ensure high-quality customer relationships are maintained. This is a full-time, permanent position suitable for fresher candidates. Benefits: - Cell phone reimbursement Language Skills: - Proficiency in Hindi (Preferred) - Proficiency in English (Preferred) Please note that this position requires in-person work at the designated location.,

As an integral part of NTT DATA, your role will involve addressing the business problems of our clients through our Business Process Outsourcing (BPO) services. For over 30 years, our team has been dedicated to implementing transformative processes and technologies that enhance customer experiences and operational efficiencies. By providing end-to-end administrative services, we aim to optimize operations, boost productivity, and ensure customer satisfaction. Your responsibilities will include making outbound calls to insurance companies in the US to manage outstanding Accounts Receivables. You will also handle customer inquiries via phone or in writing, ensuring high levels of customer sati...

You are looking for a dynamic International Sales Executive (Outbound Sales) to join our team at Noida, Sector 63. As a Sales Executive, your primary role will involve supporting lead generation and sales efforts through outbound calls, emails, and social media outreach. Your responsibilities will include generating and qualifying leads through outbound calls and emails, maintaining and updating the lead database, supporting email marketing and social media outreach, conducting customer and market research, assisting in sales proposals and presentations, sharing timely updates with management, and building strong product knowledge to support sales. To excel in this role, you should have at l...

Responsibilities: Handle inbound and outbound calls for international customers, addressing queries and concerns in a professional manner. Provide accurate and prompt resolutions while ensuring adherence to global service standards. Manage complex or escalated issues with efficiency and maintain high customer satisfaction levels. Collaborate with cross-functional teams to resolve customer concerns promptly. Maintain updated knowledge of products, processes, and policies relevant to the international market. Adhere to service level agreements (SLAs) and meet or exceed performance metrics such as quality scores, first call resolution, and customer satisfaction. Train and mentor junior team mem...

Handle inbound and outbound calls for international customers, ensuring high-quality service delivery. Respond to customer queries, complaints, and requests promptly and professionally. Provide accurate product/service information and guide customers through solutions. Log customer interactions, issues, and resolutions in CRM systems. Follow up with customers to ensure issue resolution and satisfaction. Adhere to call quality, productivity, and SLA targets. Escalate unresolved issues to higher support tiers or relevant departments. Maintain confidentiality of customer and company information. Work in rotational shifts to support different time zones as required. Requirements: 1 to 5 years of...

We are searching for a motivated and results-driven Telecaller to join our team. As a Telecaller, you will be responsible for making outgoing calls to prospective or existing customers, answering incoming calls, providing information, generating leads, and maintaining customer satisfaction. Your key responsibilities will include making outbound calls to potential and existing customers to explain products or services, attending all incoming calls and providing appropriate solutions or information, generating leads, following up on inquiries, and converting them into confirmed customers when possible. Additionally, you will need to maintain a database of customer information, update records r...

As a Sales Representative at Mavalix Tech Systems, you will be responsible for making outbound calls to UK-based prospects using our dialer system. Your primary objective will be to present and promote our products/services in a persuasive yet professional manner. It is essential to follow the provided sales script while also adapting to customer conversations naturally. You will be expected to achieve and exceed individual and team sales targets regularly. Additionally, maintaining and updating customer records in the CRM system will be a crucial part of your role. Handling objections and negotiating effectively to close sales will be key skills required for success in this position. Collab...

You will be joining AIMS Institutes, a renowned educational institution located in Bangalore, as a full-time Telecaller (Administration & Marketing). In this role, you will be responsible for a variety of tasks including making outbound calls, handling inquiries, providing information about academic programs, and supporting marketing campaigns. Your excellent communication skills will be crucial in maintaining accurate records of interactions and coordinating with different departments to resolve queries effectively. To excel in this role, you should have experience in making outbound calls and providing information accurately. Administrative skills such as record-keeping, scheduling, and ma...

As a Business Development Executive (BDE) at our company, you will have the exciting opportunity to be a part of our dynamic team. Your primary responsibilities will include identifying new sales opportunities, establishing client relationships, and contributing to the growth of the organization. This role is tailored for individuals who are passionate, self-motivated, and eager to kickstart their career in the field of sales and marketing. Your key duties will involve conducting market research to identify potential clients, reaching out to leads via calls and emails, understanding client requirements to recommend suitable products or services, arranging and conducting meetings with clients...

You will be responsible for making outbound calls to prospective customers in order to introduce and sell company products or services. Additionally, you will handle inbound calls from customers who have inquiries about products, services, or order statuses. It will be your duty to maintain detailed records of customer interactions and sales activities in the company's CRM system. Your goal will be to achieve or exceed monthly sales targets and quotas by following up on leads and conducting research to identify potential prospects. You will provide product information and answer customer questions to encourage sales, while also building and maintaining positive relationships with customers t...

We are seeking a dedicated and customer-centric Customer Support Associate to join our support team. The ideal candidate will have previous experience handling inbound/outbound calls as well as chat/email support, ensuring the delivery of high-quality service across all communication channels. Key Responsibilities: Handle customer queries via calls, chat, and emails in a timely and professional manner. Maintain a positive, empathetic, and professional attitude towards customers consistently. Identify and assess customers" needs to ensure their satisfaction. Provide accurate, valid, and comprehensive information using the appropriate tools and resources. Adhere to communication procedures, gu...