Operations Manager Part Time

Company Description

JBR Bakery is dedicated to providing freshly baked, high-quality products tailored for corporate and institutional clients. Based in Gurugram, Haryana, the bakery specializes in B2B supply with a strong focus on hygiene, consistency, and timely delivery. Our product range includes cookies, dry cakes, tea-time snacks, breads, buns, rusks, and customized hampers. JBR Bakery adheres to strict quality control and FSSAI-certified processes to ensure the highest standards. We serve various sectors including corporate offices, co-working spaces, institutional caterers, and more with an understanding of the demands for reliability and product appeal.

Key Responsibilities

1. Operational Strategy & Execution

• Lead, monitor, and improve day-to-day operational processes across bakery production, packaging, and delivery.
• Implement and track SOPs across departments (production, dispatch, quality, inventory).
• Oversee order fulfilment timelines for corporate clients, franchises, and tuck shops.

2. Supply Chain & Logistics

• Coordinate procurement of raw materials and consumables; maintain optimal inventory levels.
• Manage vendor relationships and negotiate cost-effective deals.
• Ensure timely delivery and transport scheduling to client locations.

3. Quality Control & Compliance

• Implement quality standards and ensure FSSAI compliance.
• Monitor hygiene, packaging, and shelf-life adherence in the production unit.
• Handle client feedback and quality grievance resolutions.

4. Team Leadership & Performance

• Supervise production, dispatch, and warehouse teams.
• Recruit, train, and evaluate staff performance and maintain attendance systems.
• Foster a culture of accountability and continuous improvement.

5. Technology & Systems

• Work with ERP/CRM platforms (e.g., Zoho, Odoo) to track orders, inventory, and customer service.
• Coordinate with the tech team for automation and process improvements.

6. Business Growth Support

• Support franchise operations, tuck shop rollouts, and corporate onboarding.
• Analyze performance metrics and generate operational reports for management.

Qualifications

• Experience in operations management and supply chain management
• Strong organizational, problem-solving, and multitasking skills
• Excellent communication and client relationship skills
• Proficiency in using MS Office and inventory management software
• Knowledge of quality control procedures and regulatory compliance
• Ability to work independently and in a team setting
• Previous experience in the food industry is beneficial
• Bachelor's degree in Business, Operations Management, or a related field