Operations Associate

Company:

Employment Type:

About Leapup:

Leapup Edutech Pvt Ltd is a dynamic and growing organization dedicated to empowering learners with practical knowledge and skills. Our goal is to make high-quality education accessible to everyone. Join us in our journey to revolutionize learning experiences and drive growth!

Role Overview:

Operations Associate

Key Responsibilities:

• Manage comprehensive student onboarding, including data collection, portal registration, and communication group integration.
• Coordinate and schedule live training sessions, liaising with trainers for content development, setting deadlines, and ensuring effective use of collaboration tools.
• Act as the primary point of contact for colleges to gather lecture timings and facilitate program commencement, including orientation on portal usage, course timelines, and examination procedures.
• Oversee the scheduling and execution of all assessments (viva/exams) and provide timely updates and instructions to students regarding live sessions and examination protocols.
• Monitor student progress and attendance through weekly polls and portal-generated reports, while also managing the paper checking process and marks submission to colleges.
• Administer and synthesize post-course feedback, contributing to continuous program improvement and ensuring timely certificate issuance.
• Provide prompt and effective support to student inquiries related to the portal, course content, or examination processes.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Freshers are welcome to apply; any internship or project experience in operations or coordination will be an added advantage.
• Proficiency in Excel and Google Sheets.
• Strong organizational and multitasking abilities.
• Analytical mindset with a solution-oriented approach.
• Effective verbal and written communication skills.

What We Offer:

• An opportunity to work with a passionate and mission-driven team.
• Professional growth and learning opportunities.
• A collaborative and inclusive work environment.
• Competitive salary and benefits package.