Operations Associate

Job Description

Role Overview: LeapUp is seeking a proactive and detail-oriented Operations Associate to streamline our operational processes and enhance the experience for our students and faculties. You will play a critical role in coordinating schedules, managing data, and driving process efficiency. If you are an organized multitasker with a knack for problem-solving, this role is perfect for you. Key Responsibilities: 1. Schedule Coordination with faculties and students. 2. Create payment and refund reports. 3. Update content on our LMS as per the required schedule. 4. Crunch past admission data and give strategy inputs for growth. 5. Create regular attendance reports and work on methods to improve it. 6. Do 'What-If' analysis on a regular basis to improve efficiency of all processes. Qualifications and Skills: • Bachelor’s degree in Business Administration, Operations Management, or a related field. • Experience: 1-3 years in operations, data analysis, or a similar role (preferred). • Strong proficiency in tools like Excel, Google Sheets, and familiarity with LMS platforms. • Excellent organizational and multitasking abilities. • Analytical mindset with a problem-solving approach. • Strong communication and interpersonal skills. Show more Show less