Operations Associate

Job Description:

Operations Associate

Company Overview: Area27 is a leading conglomerate, established in 2007 and based in Guwahati, Assam, providing world-class security and automation solutions across North-East India. We specialize in home and building automation, audio-video, electronic security, entrance automation, and fire safety services. Our team is driven by vast technical expertise and a commitment to exceptional customer experiences.

About the Role

We are looking for a proactive and detail-oriented Operations Associate to support our daily operations, project coordination, and client servicing activities. The role involves working closely with technical, sales, procurement, and service teams to ensure smooth execution of projects across automation, networking, and AV domains.

Key Responsibilities

• Coordinate day-to-day project activities, schedules, and team assignments.
• Track project progress, maintain documentation, and ensure timely completion of deliverables.
• Manage inventory, procurement follow-ups, and vendor coordination.
• Handle client communication for scheduling, updates, and support ticket closure.
• Prepare daily/weekly reports, project trackers, MIS, and documentation for installations.
• Support attendance monitoring, technician deployment, and basic admin tasks.
• Assist finance with PR/PO tracking, invoices, and operational expenses.

Requirements:

• Bachelor’s degree in Business, Operations, Engineering, or related field.
• 1–3 years of experience in operations, project coordination, or admin roles.
• Knowledge of IT networking, automation or AV systems is an advantage.
• Strong skills in MS Excel/Google Sheets, documentation, and coordination.
• Excellent communication, multitasking ability, and attention to detail.

Job Types: Full-time, Permanent

Location: Guwahati, Assam

Schedule: Day Shift

Job Types: Full-time, Permanent

Work Location: In person