Operations Associate

Job Title: * Operations Executive Hospitality*

Location: [Hsr Layout ]

Job Type: [Full-Time]

Department: Operations

Reports To: Operations Manager / General Manager

*Job Summary* :

We are looking for a proactive and detail-oriented Junior Operations Executive to support the daily operations of our hospitality business. The ideal candidate will have hands-on experience in hotel or hospitality operations and will assist in ensuring smooth guest services, efficient staff coordination, and adherence to quality standards.

*Key Responsibilities* :

Assist in coordinating daily front desk, housekeeping, food & beverage, and guest service operations.

Monitor guest satisfaction and help resolve any service-related issues promptly and professionally.

Support the Operations Manager in implementing standard operating procedures (SOPs).

Help maintain high standards of cleanliness, safety, and hospitality service.

Assist with inventory management for hospitality supplies and amenities.

Compile daily reports on occupancy, guest feedback, and operational performance.

Liaise with vendors, suppliers, and service providers as needed.

Support in scheduling and supervising junior staff.

Ensure compliance with health, safety, and hygiene standards.

Participate in training programs and operational improvement initiatives.

*Qualifications* :

Diploma or Bachelor’s degree in Hotel Management, Hospitality, or a related field / Experience in Operations .

1–9 years of experience in hotel or hospitality operations.

Strong interpersonal and communication skills.

Good understanding of hospitality service standards.

Proficiency in MS Office and hotel management software (e.g., Opera, IDS, or similar).

Flexible with shifts, including weekends and holidays.

*Preferred Skills* :

Multitasking and time management abilities.

Positive attitude and customer-first mindset.

Ability to work in a team-oriented and fast-paced environment.

Role: Operations Manager

Industry Type: Hotels & Restaurants

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education

PG: Any Postgraduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Guest service excellence Team leadership and training Daily operations management Budgeting and cost control Health

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person