Operational Specialist

Key Responsibilities

Academic Operations & School Coordination

📘 Build and maintain strong relationships with schools, preschools, and educational partners.

🎓 Support academic implementation, training, and curriculum alignment at partner institutions.

Content Development & Enhancement

🧩 Collaborate with academic teams to design, review, and enhance preschool learning content and resources.

📚 Ensure materials align with ECCE frameworks and age-appropriate learning outcomes.

Pre-Sales & Product Demonstrations

💡 Partner with the business team to understand client needs and position solutions effectively.

🎤 Conduct engaging demos and presentations for school management and educators to showcase program value.

Client Engagement & Coordination

🤝 Act as a liaison between internal teams and client institutions for smooth communication and follow-ups.

📈 Track school engagement, feedback, and outcomes to support retention and growth.

Market & Product Insights

🔍 Stay updated on ECCE trends, evolving school needs, and competitor offerings to provide strategic inputs.

🚀 Support continuous product improvement based on feedback and field insights.

Reporting & Collaboration

🗂 Maintain accurate data on school interactions, demos, and academic activities in CRM tools.

🤝 Collaborate cross-functionally with business, marketing, and product teams to achieve organizational goals.

What we’re looking for:

🎓 Bachelor’s/Master’s in ECCE or related field

💼 2–5 years of experience in ECCE, academic operations, content development, or school coordination

💬 Excellent communication and presentation skills

🌱 Passion for early learning and building strong institutional partnerships