Operational Specialist

Looking for Customer Care Executive:-

Positive and Polite to Customers & Internal team members,

Zero tolerance of misbehaving. -

Good communication skills, written especially. - Use statistical methods to analyze data and generate useful business reports -

Work with management team to create a prioritized list of needs for each business segment - Identify and recommend new ways to save money by streamlining business processes -

Use data to create models that depict trends in the customer base and the consumer population as a whole -

Work with departmental managers to outline the specific data needs for each business method analysis project -

Regular follow ups on Pending Task / Maintaining list of Task Done and Pending with complete Remarks for Future reference. -

Should be flexible in calling and other work assignments. -

Connect with other internal stakeholders to resolve the Cases reported by our Customers. Requirements : -

Graduate, Full Time

Experience 1-4 year - in customer service/Emailing/Chat

Flexible approach to working hours 24x7

According to the Business requirements. -

Familiarity working with diverse market landscape, platforms/ products etc and Interact with software / Hardware Department to fix the concern. -

Strong interpersonal skills, communication, presentational skills and stakeholder engagement. - Ability to take a systematic and analytical approach to problem solving and attention to detail. - Good PC skills, especially MS Excel

Interested Candidates forward cv on khushboo.garg@binarysemantics.com

With Details -

CTC-

ECTC-

Notice Period-

Location-