Quality Assurance - Content

Job Description

Content Quality Reviews: Participate in first-level reviews of the produced content for English Subject and ensure appropriateness of subject matter, language, writing style and other content elements. Provide constructive feedback so as to improve the quality of reading content, videos, assessments, etc. Build exemplar content to set high quality benchmarks for the creators and content vendors. Content Management: Upload and organize learning content on the Learning Management System (LMS) platform. Ensure accurate metadata tagging and categorization of content for easy retrieval and seamless user experience. Collaborate with the product and technology teams to troubleshoot any content-related issues on the LMS. Hygiene Quality Checks: Conduct thorough quality checks on learning content to identify and resolve hygiene issues, such as grammatical errors, typos, formatting inconsistencies, and broken links. Follow established guidelines and style standards to maintain the highest quality of content. Provide timely feedback and suggestions to content creators to improve content quality. Internal stakeholder management: Coordinating with the project management team for regular planning, prioritizing, execution and delivery of projects. Collaborating with the content production team for vendor management and delivery. Syncing up with the tech and product teams for regular insights on the user experience - what worked and what did not; and providing data-driven inputs to improve the content. External Stakeholder Management: Conduct regular onboarding and development trainings for the content production vendors. Providing regular feedback on content production. B.Ed is a must for this opportunity. Show more Show less