Operational Risk Management

Job Summary:

We are seeking a seasoned professional with strong experience in Operational Risk Management (ORM) across the banking/financial services domain. The role involves identifying, assessing, monitoring, and mitigating operational risks across business units, ensuring alignment with regulatory guidelines and internal policies. The candidate will play a key role in strengthening the organizations risk culture, supporting risk governance, and driving risk-aware decision-making across functions.

Key Responsibilities:

Operational Risk Framework: Lead the implementation and enhancement of the Operational Risk Management Framework (ORMF), ensuring it aligns with global best practices and regulatory expectations (e.g., RBI, Basel III, etc.).

Risk Identification & Assessment: Drive Risk & Control Self-Assessments (RCSAs), process reviews, and scenario analysis across business and support units.

Incident Management: Monitor and report operational risk incidents. Perform root cause analysis and drive corrective and preventive action planning (CAPA).

Key Risk Indicators (KRIs): Develop and track KRIs for various business functions, establishing thresholds and triggers for escalation.

Process Risk Reviews: Partner with operations, technology, and product teams to identify process-level risks during new product launches, system changes, or process transitions.

Governance & Reporting: Prepare risk dashboards and present operational risk metrics to senior management and board-level committees (ORC, RMC).

Risk Culture & Training: Lead training and awareness initiatives to embed a strong risk culture across the organization.

Audit & Regulatory Interface: Support internal and external audit processes, and liaise with regulators on operational risk matters.

Technology & Tools: Support implementation and adoption of GRC platforms for risk data aggregation, workflow, and reporting.

Key Skills & Competencies:

Deep understanding of Operational Risk frameworks, risk taxonomies, RCSAs, KRIs, and loss event management

Strong knowledge of regulatory guidelines (RBI, SEBI, Basel, etc.) relevant to operational risk

Excellent stakeholder management and cross-functional collaboration skills

Strong analytical and problem-solving mindset with attention to detail

Excellent verbal and written communication skills, including reporting to senior management

Experience with risk tools (e.g., Archer, MetricStream, RiskControl, etc.) is a plus

Educational Qualifications:

Bachelor's Degree in Finance, Risk Management, or related field (mandatory)

MBA/CA/FRM/CISA/IRM Certification preferred Preferred Industry Background:

Banking, NBFC, Fintech, or Insurance

Big 4/Consulting background in Risk Advisor