1507 Operational Risk Jobs

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Master of Business Administration/Masters in Business Economics Years of Experience: 16 to 25 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.We are seeking a high-caliber Analytics & Transformation Lead to architect and drive strategic, data-led transformation initiatives across our Capital Markets, Wealth Management, and Investment & Asset Management businesses. The ideal candidate brings a strong mix of domain depth, product knowledge, operational process expertise, and experience leading large-scale change and digital transformation programs in complex financial services environments. What are we looking for? 1015 years of experience in transformation, analytics, or operations strategy roles within capital markets, wealth, or asset/investment management firms Demonstrated experience in designing and delivering complex process optimization and data analytics programs Familiarity with cloud analytics tools (AWS, Azure), BI platforms (Power BI, Tableau), data management (SQL, Python, Alteryx), and automation (UiPath, Blue Prism) Strong understanding of operational risk, regulatory compliance, and internal control frameworks Exposure to ESG analytics, client personalization models, or transformation in T+1 settlement environments is a plus Certifications:CFA, FRM, PMP, Six Sigma, or equivalent Roles and Responsibilities: Design and implement advanced analytics solutions using statistical modeling, machine learning, and BI tools to support business performance, investment insights, and operational efficiency Deliver business intelligence dashboards, predictive models, and client segmentation strategies that support sales, investment, and compliance teams Use data-driven techniques to analyze portfolio performance, product profitability, transaction patterns, and advisor productivity In-depth understanding of trading workflows for equities, fixed income, derivatives, FX, and structured products Experience in trade execution models (DMA, algos, RFQ), market data consumption, and pre/post-trade risk and compliance processes Strong grasp of client lifecycle management onboarding, financial profiling, suitability assessments, portfolio construction, and ongoing advisory services Process entitlement studies / deep dives, diagnostics to identify entire opportunity landscape covering micro, small, big T transformation. Build business cases for adoption of high-end technologies like Gen AI, Agentic AI to deliver transformation outcomes for clients Lead large-scale transformation programs across technology, operations, data, and product domains Build business cases and track benefits realization for digital and operational efficiency programs Act as transformation advisor to key stakeholders:Business Heads, CIOs, Operations Leaders, Risk & Compliance, and Product Owners Own and deliver Transformation goals like Automation led productivity, progression on Transformation journey, Set up brilliant basics for new projects while ensuring a seamless experience to clients Engage with client leadership stakeholders via meaningful conversations on client Business Outcomes and their indicators to constantly drive high value perception with clients and value creation beyond SLAs and KPI compliance, Transactional productivity, Accuracy etc Familiarity with investment advisory platforms (Avaloq, Temenos, Salesforce Financial Services Cloud) Knowledge of asset classes (mutual funds, ETFs, alternatives), portfolio optimization techniques, and benchmark-relative performance tracking Understanding of investment accounting, risk metrics (Sharpe, alpha, beta), and performance attribution models Expertise in full trade lifecycle processes:trade capture, matching, confirmation, settlement, exception management, and reconciliation Familiarity with industry protocols (SWIFT, FIX), market utilities (DTCC, Euroclear), and regulatory reporting frameworks (MiFID II, EMIR, SFTR) Qualification Master of Business Administration,Masters in Business Economics

What We're Looking For Bachelors degree in Business Administration, Operations Management, Finance, or related field Proven experience as a Business Analyst or Operations Analyst, preferably in a similar industry or domain Strong analytical and problem-solving skills with the ability to analyze complex data sets and derive actionable insights Proficiency in data analysis tools and techniques, such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI) Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams Detail-oriented with strong organizational and time management skills Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus Familiarity with project management principles and tools is advantageous Responsibilities Data Analysis: Collect, analyze, and interpret data related to operational processes, performance metrics, and key performance indicators (KPIs) Process Improvement: Identify opportunities to streamline and improve operational processes to increase efficiency, reduce costs, and enhance overall performance Requirements Gathering: Collaborate with stakeholders to understand business needs and requirements for process improvements and system enhancements System Analysis: Assess existing systems and tools to identify gaps and areas for improvement, and work with IT teams to implement solutions Documentation: Create and maintain documentation including process flows, business requirements, and standard operating procedures (SOPs) Reporting: Develop and generate reports and dashboards to track and monitor operational performance and provide management insights Cross-functional collaboration: Work closely with teams across departments, including operations, finance, IT, and marketing, to implement process improvements and drive business initiatives Change Management: Support the implementation of process changes by providing training, support, and guidance to end-users Quality Assurance: Perform quality assurance s to ensure that processes and systems meet business requirements and standards Risk Management: Identify and mitigate operational risks by implementing controls and monitoring processes Continuous Improvement: Proactively seek opportunities for continuous improvement in operational processes and systems Project Management: Assist in the planning, execution, and management of projects related to operational improvements and system enhancements

Assisting in driving management, coordination and execution of risk management activities across SSv. Maintaining relationships with 2nd/ 3rd line of defense risk functions. Maintain regular interaction with appropriate SSv/MSS internal colleagues Oversee the effective monitoring of risks, services and processes against agreed group standards and external requirements. Ensure the risk governance framework is clear, fit for purpose and executed as defined, and that escalation paths are adequate and effective. All activities to be undertaken in accordance with the Non-Financial Risk Management Framework. The jobholder will continually reassess the end-to-end risks associated with the MSS businesses, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and addressing any areas of concern with the appropriate persons and/or department in line with risk appetite. Requirements In-depth knowledge of Securities Services activities, products and processes. Strong risk / control background and understanding Educated to undergraduate or post-graduate degree level in Accountancy, Finance or related field. Strong leadership and management ability, including motivating employees in the wider organisation; Deep understanding of HSBC structures, processes and objectives, especially in the risk environment. Broad knowledge of the external environment (regulatory, political, competitors etc); Deep knowledge of HSBC and MSS: functionally, operationally and financially. High level of drive and motivation to ensure delivery of a broad range of outputs simultaneously; Proven ability to articulate complex issues concisely and in clear language. Use judgement and experience to determine how to handle complex requests and varying timescales; make judgements quickly and consistently. Relationship management and collaboration skills: ability to form effective relationships and achieve influence with peers across the organisation. Interpersonal skills: proven ability to communicate effectively and confidently at all levels across the Group; Practical experience of major business tranformation activities. Proven abilities in managing virtual teams and working across cultures in a global business context; Skills such as data driven automation via advanced excel, python, power BI, artificial intelligence etc would be an added advantage

GPS Operations is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Global Payments Solutions (GPS) Operations provides the operational stewardship of the GPS franchise. GPS offers cash management products and expertise with the ambition to be the worlds best international cash management and payments provider and bring the whole of HSBCs network seamlessly to our clients. To achieve this ambition and to keep pace with the accelerating pace of change required by our clients, GPS has a GEC endorsed strategy that will fundamentally reshape Global Payments Solutions into a technology-enabled, globally connected payments franchise, better supporting clients needs and leading the market. The Global Lead for DOME Operations is a leadership role responsible for driving the optimal future state DOME Operations support model. This will primarily cover the standardization of current stock of processes to enable scale, before we adopt the FSA. This role will also lead the operational readiness for all major and medium technology enablers, driving an efficient automated future state. An outcome of these actions will enable revenue generating opportunities as we'll as cost savings as an outcome. The role holder lead will work together with Product Owners, Transformation teams and Technology stakeholders. The position requires a deep understanding of the end-to-end payments lifecycle, emerging global and domestic payments infrastructure, and HSBC s internal operational risk and control framework. Principal responsibilities: Operational Readiness and Delivery: Responsible to execute operations strategy for DOME globally. Support end-to-end readiness for new product launches, regulatory implementations, market specific upgrades and move toward Future State Architecture. Drive towards a targeted ops model (front to back) supporting DOME. Identify processes variations across DOME (RTP, ACH, Cheques, Receivables, OMNI, DMS) and drive standardization. Review, challenge and support the end-to-end solution design for new and existing rollouts and changes, ensuring operational scalability and efficiency. Leadership & Stakeholder management: Represent Operations in global and regional governance forums for payments operations, readiness and resiliency. Lead and develop a high-performing regional team focused on readiness and incident response. Build strong relationship with Heads of Payments, COO functions, Technology, Product Owners. Transformation and client services. Manage a wide range of senior stakeholders. Provide leadership by example, driving HSBC values through regular engagement. Requirements Fluent in working across multi-disciplinary and multi-cultural work environments. Strong Payments technical background with the ability to contextualise technical requirements into executable business activities and deliverables. Strong knowledge of global payment systems, regulatory landscape and emerging payment technologies. Experience in managing a highly regulated function mitigating risk through appropriate controls. Adept and negotiating and influencing at all levels, and internationally. Deep planning, organisational and risk management skills. Proven ability to analyse, synthesise and take decisions / make timely recommendations on complex issues Ability to create and manage virtual teams to solve problems.

At Barclays, we'don t just adapt to the future we shape it. Embark on a transformative journey as VP -CCO - Cyber, where you'll provide control advisory, governance on Application Security, DevSeOps practices and controls, Threat modelling controls, Secure coding, API security to ensure proactive identification of security risk, timely remediation to reduce risk exposure. you'll develop, refresh the Security policies and standards to address the new emerging risks, changes in the regulatory requirements or lesson learned from internal or external incidents. To be successful as a VP -CCO - Cyber, you should have: bachelors degree in Computer Science and equivalent work experience in relevant industry with strong background in risk management, technology and information security. Strong knowledge on SAST, DAST, SCA, IAST, Mobile, cloud security and other AppSec related technologies. Threat Modelling knowledge, good understanding of frameworks like STRIDE, DREAD or PASTA to identify and prioritize risks. Strong understanding of SDLC, DevSecOps practices, integration and vulnerability management to be able to analyze the outputs and translate findings into business-impact narratives. Experience in managing Technology Risk and Controls, leveraging IT risk frameworks such as ITIL, COBIT5, COSO, NIST and strong understanding of industry standards and best practices. Experience and deep understanding in Secure coding practices, API security standards leveraging OWASP and CWE top risks and other industry standards like NIST, ITIL etc Some other highly valued skills may include: Experience in Control automation, Tech assurance, audit or Cyber risk and control function/role, preferred. Review of Audit findings, self-identified issues and breaches to align them with operational risk, regulatory requirements and Barclay s Control Framework. Advising IT on pragmatic approaches to meet regulatory mandated technology controls and deliver risk reduction and operational improvement projects. Experience in various deployment models and technologies primarily on Windows and Linux OS including but not limited to SDLC and Waterfall. Good to have knowledge of Platform security, Security Architecture review, including but not limited to API security, microservices and containerized environments. Relevant professional certification such as CISSP, CISA, CISM, PMP, CRISC or equivalent. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as we'll as job-specific technical skills. The location of the role is Pune, IN. Purpose of the role To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk. Accountabilities Knowledge of business areas, products, processes and platforms to be able to assess risk Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings. Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank s control framework, prioritised by its severity to disrupt bank operations. Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders. Execution of reviews to determine the effectiveness of the banks internal controls framework aligned to established and evolving policies, regulation, and best practice. Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as we'll as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

BCC UNITED is looking for Executive Search to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measures To coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends Learning and ground sensing to be shared with the stakeholders for root cause analysisAccountability Effective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on qualityEnsure issues are picked up in a proactive manner & necessary corrections are made Create network across the industry to identify nexus / racket Proactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments

Job Description Job Purpose The Analyst, Third Party Risk Management will be the first point of contact for any new third-party service request and will coordinate the end-to-end lifecycle process for third party onboarding. Responsibilities Conduct Risk assessments in compliance with the ICE TPRM policy. Work with stakeholders across business to ensure that the ICE TPRM policy is complied with and helping to resolve issues. Utilize GRC tools Service Now & Process Unity, to execute risk assessments of ICEs direct and indirect third parties in accord with program standards. Aggressive follow up with stakeholders-business & suppliers to get assessments closed. Ownership of Identifying Risks, driving and monitoring the risk mitigating actions. Document, track, and drive findings towards remediation within timelines. Work with Stakeholders in Risk acceptance and exceptions. Review all Software Approval Requests and ensure compliance to ICE Policy before approval. Identify policy violations by relationship owners and work on getting remediated. Periodic Relationship Assessment/interaction with relationship owners to understand changes in relationship, third partys performance and any services disruptions, impact of any cyber event. Weekly, monthly, quarterly Dashboarding. Implementation of new processes and technology. Streamlining existing processes. Keeping SOPs updated for new processes as new technology is deployed. Strengthening the process, where required. Knowledge and Experience 5+ years experience in Third Party Risk Management. Experience in working with tools like Service Now and/or Process Unity. Knowledge and understanding of vendor risk profiling, country risk assessment and various regulations specific to outsourcing. Demonstrate knowledge of key regulatory risks and industry guidance, i.e. GDPR, Sarbanes-Oxley and PCI desired. Strong knowledge of Financial Risk and Reputational Risk. Possess excellent supplier management and analytical skills, with demonstrated experience in risk and compliance and the ability to conduct supplier risk assessments. Experience of working in MS Excel, and PowerPoint. Ability to communicate effectively to suppliers, stakeholders. Strong analytical and troubleshooting skills. Excellent English verbal and written communications skills. Must be a self-starter and multi-tasker with superior time management skills. Extremely detail oriented. Excellent organizational and planning skills.

Join our dynamic team and unlock your potential by leveraging Databricks and cutting-edge AI/ML technologies to solve complex business challenges. As the Director of Software Engineering at JPMorgan Chase within Corporate Technology, as part of Regulatory, Controls and Operational Risk Technology, you will lead a technical domain, overseeing teams, technologies, and projects across various departments. Your role requires leveraging your extensive knowledge in software, applications, technical processes, and product management to manage multiple complex projects and initiatives. Your expertise will be vital in promoting the successful delivery of innovative solutions and ensuring effective execution across your teams. As the key decision maker, you will cultivate a culture of collaboration and continuous improvement. This position provides the opportunity to significantly influence the organization s technology strategy and operational excellence Job responsibilities Lead the Data Technology Solution Engineering team, overseeing the design, development, and implementation of advanced data solutions Drive the integration of AI/ML and GenAI technologies into Chases data strategy, enhancing decision-making and operational efficiency Collaborate with cross-functional teams to identify business needs and translate them into innovative data solutions Foster a culture of innovation, continuous learning, and excellence within the engineering team Stay abreast of industry trends and emerging technologies, ensuring Chase remains at the forefront of data technology advancements Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm s culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Proven experience in platform engineering, with engineering expertise in Python Extensive experience in data technology solution engineering, with a strong background in AI/ML and GenAI technologies Proven leadership experience, with the ability to inspire and guide a team of skilled engineers Strong strategic thinking and problem-solving skills, with a track record of delivering impactful data solutions. Excellent communication and collaboration skills, with the ability to engage effectively with stakeholders at all levels Demonstrated passion for innovation and a commitment to driving technological excellence Adept at developing relationships with senior business executives; reputation for partnering across organization lines to mitigate risks Excellent organizational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results. Use of work management platform such as JIRA to ensure operational discipline Experience in identifying and using data from large data sets to support enterprise scale initiatives via analytics (such as AI/ML techniques, Alteryx, Tableau, ThoughtSpot) Ability to collaborate with high-performing teams and diverse stakeholders to accomplish common goals, including experience working with geographically distributed and culturally diverse colleagues Experience developing and maintaining applications in the public cloud (we use AWS). Excellent understanding of DevOps principles and SDLC best practices Preferred qualifications, capabilities, and skills Experience working at code level

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further GCOO Operations is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Operations teams are making sure all this happens smoothly. We are currently seeking an experienced professional to join the Group Chief Operating Officer (GCOO) team. Job Introduction The First Line Risk and Control job category is responsible for assisting with the effective governance and management of non-financial risks in the First Line of Defence. This job provides specialist risk and control advice and/or support, challenges and insights, promoting risk and control monitoring and decision-making. Risk & Control role act as a First Line of Defence and work closely with Risk Owners and Control Owners to ensure the execution of operational risk management activities as defined by the Operational Risk Management Framework and Non-Financial Risk Optimization within a Business or Function. They provide expert operational risk advice and input, and control monitoring for the Business or Function. Principal Responsibilities This job category will carry out the following tasks: Risk & Control Assessment (RCA): Ensure key risks and controls are identified and evaluated, considering process/regulation changes, emerging risks, new products/services, and ongoing control monitoring. Manage RCA quality and timely completion per the Operational Risk Framework and Asia & Middle East (AME) Business Resilience Risk (BRR)/ Chief Control Office (CCO) guidelines. Work with Regional International Wealth & Personal Banking (IWPB) & GCOO/ Group Chief Information Officer (GCIO) CCO to implement the BRR/ CCO strategy, ensuring controls align with the Bank s risk appetite and regulatory requirements. Control Strategy Execution: Provide insights on the overall health of the control environment across GCOO/ GCIO and IWPB businesses and Implement strategies to enhance risk and control management. Non-Financial Risk (NFR) Initiatives: Lead and participate in NFR initiatives for implementation across teams. Increase risk and control awareness and capability within IWPB, GCOO, and GCIO leadership. Risk Partnership: Collaborate with IWPB, GCOO, and GCIO teams to identify, measure, mitigate, monitor, and report risks. Group Risk Policies: Support the implementation of Group Risk policies and frameworks. Contribute to the implementation and monitoring of policies, governance frameworks, procedures, practices, and standards for quality risk management and regulatory compliance. Issue Management: Lead and oversee issues and actions management, ensuring timely remediation and closure. Identify and manage current and emerging risks related to service, process, and system changes across functions impacting IWPB/ GCOO/ GCIO and related areas. Proactive Stakeholder Engagement: Regularly engage with control owners on monitoring, controls, and remediation issues. Frequently engage stakeholders for timely issue identification and sustainable action implementation. Control Validation: Ensure rigour and consistency in controls testing across IWPB, GCOO, and GCIO teams, addressing gaps in risk and control activities. Validate the design and effectiveness of implemented actions, challenging procedures and controls for policy adherence. Issue Management Awareness: Raise awareness and understanding of the Issue Management framework across teams. Issue & Action Lifecycle: Manage effective end-to-end issue and action lifecycle. Manage timely and qualitative I&A submissions to appropriate forums. Stakeholder Calls: Conduct periodic calls for proactive management and escalation of roadblocks. Risk Assessment: Review and assess risk implications and impact of key controls to ensure acceptable residual risk levels. Control Framework Enhancement: Periodically review and enhance the control framework, consolidating key controls and removing redundancies. Audit Management: Facilitate the execution of the 3 Lines of Defence model, ensuring audits are planned, executed, and reported effectively. Manage internal and external audit requirements for IWPB, GCOO, and GCIO teams. Ensure implementation of internal and external audit recommendations. Trigger Event Assessment: Facilitate review and assessment of Trigger Events/Read across to identify and remediate gaps in local controls. Senior Management Facilitation: Provide insightful recommendations from risk and control management reports to aid senior management decision-making. Report on control environment effectiveness within RCA to local governance forums, identifying intervention needs and sharing best practices. Policy Adherence: Communicate and adhere to HSBC policies and procedures to ensure operational, financial, and project management compliance. Management Information Framework: Contribute to the development and maintenance of a framework supporting timely and effective business management and decision-making. Requirements A minimum of 10 years of experience in financial services, preferably with exposure in risk management, Strong working knowledge of banking processes and external regulations. Highly developed communication & leadership skills to influence and manage complex, multiple/cross-functional stakeholders at country, regional & global level. High level of initiative and ability to quickly acquire knowledge, work under pressure with demanding timescales. Ability to critically review and analyse information. Independently perform assignments to achieve stated objective. Minimum a Graduate degree Bachelor s degree in finance, business administration, or a related field is essential; a master s degree or professional qualification is preferred. Highly capable in the use of MS Word, Excel and Power point HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance . We are currently seeking an experienced professional to join the WPB team. Role Purpose The PRM & SPRM role are client facing roles. Playing a integral part of HSBC RBWM flagship offering of Premier Banking To grow and nurture HSBC Premier relationships (the HNI segment of the PLB customer base) and achieve business targets as laid down and in accordance with the business plan To facilitate a single point of contact for all Premier customers, anticipate needs and provide required banking/financial advisory services. The jobholder to ensure that high quality customer service is provided to customers in line with Global Premier Service Standards. The identification of opportunities for wealth reviews and delivering wealth solutions as an adviser are amongst the key activities to achieve your goals as complied with local regulatory requirement. All this needs to be achieved by keeping the highest standards of integrity towards the bank and clients and the regulatory requirements. Principal Accountabilities Impact on the Business / Function Maximize profit and achievement of the growth of Premier clients portfolio Achieve agreed financial targets by development of existing and new relationships Build effective relationships with clients to retain and develop sustainable relationships Complete regular reviews with clients to understand their current and long term needs and advise them on the products and services that help them achieve their goals Effective use of tools and information to drive client service delivery and RBWM performance Maintain a minimum standard of qualifying Premier clients within portfolio as stated by Group Build a high personal and corporate profile in the community in which you are based. Develop network of Group and External professional contacts with the aim of introducing new business, enhancing technical knowledge and promoting the brand Monitor and act on daily sales activity management information and other internal information tools, using them to coach the wider Branch team in support of business goals Establish and agree client contact strategies in line with Group operating models Fully utilize and input to Client Relationship Management data, ensuring all client information is complete and kept up to date Demonstrate excellent understanding of client needs, recommend appropriate products and services, and achieve closure of sales Customers / Stakeholders Own the client relationship with HSBC Maintain a deep understanding and technical knowledge of relevant products and services available from Group sources and elsewhere in order to provide the best solutions for clients and maximize revenues for Global Wealth and the Group Maintain highest standard of excellence in client service across the team and with individual portfolio - Ongoing analysis of client portfolios through marketing of ideas and researching clients Monitor client satisfaction data implementing portfolio level improvements Work with the broader branch, support and direct teams to ensure achievement of the business performance measures by delivering differentiated products and services to the client Leadership & Teamwork To work as part of an integrated branch management team to ensure, standards and are met and operating models delivered Proactively support others through direct and indirect actions beyond activities particular to this role Collaborate with the wider team to deliver the Branch RBWM Performance measures and plan to support the multi-channel client journey Establish and maintain strong working relationships with colleagues in the wider RBWM businesses and others as appropriate to service client needs Operational Effectiveness & Control Ensuring that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines Agree and manage lending facilities within any agreed Approval Authority (RAA) Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimize loss Adhere to selling process and sales quality requirements Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM RBWM customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps needs to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile , else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges The bank seeks to grow its RBWM business through an efficient operation and the pursuit of providing clients with globally consistent experiences, excellent service, cross selling products and services appropriate to client needs in order to enhance that value. In the face of fierce competition in this segment the bank is seeking to grow the significance of this group in their contribution to our business. The Premier segment typically comprises clients with Total Relationship Balances. We should also recognise our responsibility to the community in which we operate and improve the bank s profile within those communities building economic value for the bank and its shareholders. The range of competitors and products has established an increased financial awareness in clients, creating demand for increased experience and skill at PRM level. A Premier Relationship Manager requires the following key attributes: Excellent sales and people management skills Client driven with a strong focus on quality of service Strong interpersonal communication skills A strong sense of ownership, responsibility and accountability An excellent understanding of financial planning, wealth management and understanding client need The jobholder forms an integral part of the wider HSBC management team. As part of this wider team the jobholder is expected to identify opportunities in their day to day activities that directly or indirectly contribute to the success of colleagues with differing responsibilities, particularly in other areas of HSBC such as Commercial and Private Bank. Role Context The jobholder will own and manage a portfolio of clients with Total Relationship balance. The jobholder has prime responsibility for: Maximising growth in their portfolio and achieving the RBWM plan/metrics Leading Premier activities to ensure opportunities are identified and client needs are met effectively, maximising all available resources. Compliance with the relevant Group standards including GHQ and the Regulatory organization as applied to the implementation of the RBWM strategy in their country Jobholder will hold Lending Approval authorities appropriate to their role. The job holder operates within the approved operating and strategic plan process to develop the RBWM business. Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks. Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Portfolio Size of Total Relationship Value of customer Portfolio Size of Premier clients or number of relationships as dictated by market requirements Growth in Income, balances, clients volumes, number of clients, etc.. 5k2024RMIN 5k2025RMIN #LI-HSBCRM Requirements Bachelors degree with relevant experience Minimum of 5-8 years of Relationship management work experience with high net worth clients. Evidence of strong sales results in insurance and investment products Relationship management experience with high net worth clients Strong technical skills in wealth management Strong communication, client focus and influencing skills Strong sales orientation, networking and portfolio management skills Sound knowledge of financial services products and services and the client relationship management system Understanding of business banking client segment and products and services Local regulatory & license requirements - job holder should possess valid licenses with accreditation on wealth management and qualification as required by country Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment Able to communicate well in English and local languages Accreditations IRDA and AMFI certifications are mandatory Leadership Capabilities Have an understanding of the immediate regional Global Wealth strategy and the ability to plan own activities accordingly Be ambitious about providing the highest standards of delivery to colleagues and clients Show ability to set stretch goals for self and the ability to deliver these with courage and tenacity Be authentic and show ability to engage with colleagues and clients to deliver at pace Make considered decisions that protect HSBC & Global Wealth values, reputation and businesses Global Wealth Management - Relationship Manager Technical Capabilities Technical Capabilities Client Skills Client focus Sales orientation Portfolio management Communicating & influencing Business Acumen Marketplace knowledge Business understanding Solutions Premier products and services HSBC services and propositions Processes Risk and compliance Business processes Tools and systems Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. The GCB 5 or GCB 6 will be offered depending on the selected candidates skill and relevant experience Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Trade and Receivables Finance Global Trade Solution comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. We are currently seeking an experienced professional to join the GTS Client Services team. Job Introduction The jobholder is responsible for delivering a professional and high-quality service to address the needs of GTS clients, who, given their significance to HSBC, demand an exclusive service. Careful analysis and judgment are required to resolve a multitude of enquiries. The jobholder will be part of Client Servicing team led by Team Leader of regional client services teams and will be one of the named primary point of contacts for premium clients to facilitate the transaction processing. The job holder must own the transaction, handle Trade enquiries, resolve the discrepancies, proactively offer solutions and build strong relationships with premium clients. The jobholder must perform his duties defined in the charter with care, efficiency and every possible effort to deliver customer delight . The jobholder is also required to maintain ongoing business and maximize GTS revenue through proactive client services and maximizing the cross-selling opportunities. The position requires a broad understanding of all GTS products, services and procedures as well as an ability to offer tailor-made, professional advice to clients. The jobholder should always be kept abreast of the business environment, regulatory changes and new service availability to fully capture the opportunity to identify cross-selling opportunities. Principal Responsibilities Holds overall ownership of trade transactions of Premium/Standard Trade Clients and ensures an end to end completion of transaction processing. Ensure transaction does not break down for want of any document and internal approval. Arrange necessary internal approvals and tracking deferrals to facilitate the straight through processing and minimize the breaking down of transactions Address customer complaints and ensuring their effective resolution with high-quality customer service and appropriate flexibility, balancing the client relationship and business costs. Monitor E-helpline and raise / resolve customer queries, assigning them to relevant teams and ensuring complete resolution upto satisfaction. Facilitate preparation of forms/documentation for customers for client on-boarding. Answer incoming customer calls/emails for general and transaction-specific trade enquiries. Conduct proactive call backs to customer for payment instructions, confirming exchange rate, informing customer regarding insufficient funds, dispatch details and advice discrepancies etc. Follow up with clients, group offices, MO, Sales and various authorities. E.g. Follow up of PO / Export advance payments / Overdue finance bills (INR/FCY), BEF, XOS, FIRC, EDPMS & IDPMS Reconciliation, Unaccepted import collection bills, disposal instructions for export proceeds, for payment follow ups with overseas group offices etc. Co-coordinate and liaison with MO, Sales and Product teams for various transaction related day to day activities and ensures the maximum output. Contribute in process / guidelines roll-out by way of Team Meetings to ensure effective understanding of the process and guidelines Acquire knowledge and enhance business understanding, thereby support the development of a cohesive team and building an internal knowledge database Act as trusted transaction advisor for clients, building and strengthening close relationships with these clients. When appropriate, accompanies Client Managers on customer visits. Arrange regularly meeting with clients every quarter and understanding their trade requirements. Monitoring Exports and local dispatches and ensuring documents are dispatched on time. Timely reporting of discrepancies and expedite resolution for the same. Managing the trade relationships of select clients. Promote Digital penetration Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Requirements Qualifications: Minimum Graduation or as required for the role, whichever is higher A high level of communication/coordination skill is also required as the jobholder must interact with both clients and internal departments (i.e. Client Management) Additional Information The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an Apprentice . By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining. You ll achieve more at (internal) / when you join (external) HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Trade and Receivables Finance Global Trade Solution comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. We are currently seeking an experienced professional to join the GTS Client Services team. Job Introduction The jobholder is responsible for delivering a professional and high-quality service to address the needs of GTS clients, who, given their significance to HSBC, demand an exclusive service. Careful analysis and judgment are required to resolve a multitude of enquiries. The jobholder will be part of Client Servicing team led by Team Leader of regional client services teams and will be one of the named primary point of contacts for premium clients to facilitate the transaction processing. The job holder must own the transaction, handle Trade enquiries, resolve the discrepancies, proactively offer solutions and build strong relationships with premium clients. The jobholder must perform his duties defined in the charter with care, efficiency and every possible effort to deliver customer delight . The jobholder is also required to maintain ongoing business and maximize GTS revenue through proactive client services and maximizing the cross-selling opportunities. The position requires a broad understanding of all GTS products, services and procedures as well as an ability to offer tailor-made, professional advice to clients. The jobholder should always be kept abreast of the business environment, regulatory changes and new service availability to fully capture the opportunity to identify cross-selling opportunities. Principal Responsibilities Holds overall ownership of trade transactions of Premium/Standard Trade Clients and ensures an end to end completion of transaction processing. Ensure transaction does not break down for want of any document and internal approval. Arrange necessary internal approvals and tracking deferrals to facilitate the straight through processing and minimize the breaking down of transactions Address customer complaints and ensuring their effective resolution with high-quality customer service and appropriate flexibility, balancing the client relationship and business costs. Monitor E-helpline and raise / resolve customer queries, assigning them to relevant teams and ensuring complete resolution upto satisfaction. Facilitate preparation of forms/documentation for customers for client on-boarding. Answer incoming customer calls/emails for general and transaction-specific trade enquiries. Conduct proactive call backs to customer for payment instructions, confirming exchange rate, informing customer regarding insufficient funds, dispatch details and advice discrepancies etc. Follow up with clients, group offices, MO, Sales and various authorities. E.g. Follow up of PO / Export advance payments / Overdue finance bills (INR/FCY), BEF, XOS, FIRC, EDPMS & IDPMS Reconciliation, Unaccepted import collection bills, disposal instructions for export proceeds, for payment follow ups with overseas group offices etc. Co-coordinate and liaison with MO, Sales and Product teams for various transaction related day to day activities and ensures the maximum output. Contribute in process / guidelines roll-out by way of Team Meetings to ensure effective understanding of the process and guidelines Acquire knowledge and enhance business understanding, thereby support the development of a cohesive team and building an internal knowledge database Act as trusted transaction advisor for clients, building and strengthening close relationships with these clients. When appropriate, accompanies Client Managers on customer visits. Arrange regularly meeting with clients every quarter and understanding their trade requirements. Monitoring Exports and local dispatches and ensuring documents are dispatched on time. Timely reporting of discrepancies and expedite resolution for the same. Managing the trade relationships of select clients. Promote Digital penetration Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Requirements Qualifications: Minimum Graduation or as required for the role, whichever is higher A high level of communication/coordination skill is also required as the jobholder must interact with both clients and internal departments (i.e. Client Management) Additional Information The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an Apprentice . By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining. You ll achieve more at (internal) / when you join (external) HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Trade and Receivables Finance Global Trade Solution comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. We are currently seeking an experienced professional to join the GTS Client Services team. Job Introduction The jobholder is responsible for delivering a professional and high-quality service to address the needs of GTS clients, who, given their significance to HSBC, demand an exclusive service. Careful analysis and judgment are required to resolve a multitude of enquiries. The jobholder will be part of Client Servicing team led by Team Leader of regional client services teams and will be one of the named primary point of contacts for premium clients to facilitate the transaction processing. The job holder must own the transaction, handle Trade enquiries, resolve the discrepancies, proactively offer solutions and build strong relationships with premium clients. The jobholder must perform his duties defined in the charter with care, efficiency and every possible effort to deliver customer delight . The jobholder is also required to maintain ongoing business and maximize GTS revenue through proactive client services and maximizing the cross-selling opportunities. The position requires a broad understanding of all GTS products, services and procedures as well as an ability to offer tailor-made, professional advice to clients. The jobholder should always be kept abreast of the business environment, regulatory changes and new service availability to fully capture the opportunity to identify cross-selling opportunities. Principal Responsibilities Holds overall ownership of trade transactions of Premium/Standard Trade Clients and ensures an end to end completion of transaction processing. Ensure transaction does not break down for want of any document and internal approval. Arrange necessary internal approvals and tracking deferrals to facilitate the straight through processing and minimize the breaking down of transactions Address customer complaints and ensuring their effective resolution with high-quality customer service and appropriate flexibility, balancing the client relationship and business costs. Monitor E-helpline and raise / resolve customer queries, assigning them to relevant teams and ensuring complete resolution upto satisfaction. Facilitate preparation of forms/documentation for customers for client on-boarding. Answer incoming customer calls/emails for general and transaction-specific trade enquiries. Conduct proactive call backs to customer for payment instructions, confirming exchange rate, informing customer regarding insufficient funds, dispatch details and advice discrepancies etc. Follow up with clients, group offices, MO, Sales and various authorities. E.g. Follow up of PO / Export advance payments / Overdue finance bills (INR/FCY), BEF, XOS, FIRC, EDPMS & IDPMS Reconciliation, Unaccepted import collection bills, disposal instructions for export proceeds, for payment follow ups with overseas group offices etc. Co-coordinate and liaison with MO, Sales and Product teams for various transaction related day to day activities and ensures the maximum output. Contribute in process / guidelines roll-out by way of Team Meetings to ensure effective understanding of the process and guidelines Acquire knowledge and enhance business understanding, thereby support the development of a cohesive team and building an internal knowledge database Act as trusted transaction advisor for clients, building and strengthening close relationships with these clients. When appropriate, accompanies Client Managers on customer visits. Arrange regularly meeting with clients every quarter and understanding their trade requirements. Monitoring Exports and local dispatches and ensuring documents are dispatched on time. Timely reporting of discrepancies and expedite resolution for the same. Managing the trade relationships of select clients. Promote Digital penetration Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Requirements Qualifications: Minimum Graduation or as required for the role, whichever is higher A high level of communication/coordination skill is also required as the jobholder must interact with both clients and internal departments (i.e. Client Management) Additional Information The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an Apprentice . By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining. You ll achieve more at (internal) / when you join (external) HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Risk and Compliance is a global function that brings together all aspects of regulatory and financial crime risk management. Acting as risk stewards, and incorporating a range of specialist teams, we work together with the business and leverage advanced technology to help HSBC navigate a complex regulatory landscape and embed a sustainable approach to compliance risk management that supports safe growth and ensures fair outcomes for clients. Compliance aspires to continuously raise the bar and set leading standards across the industry to help HSBC safeguard its customers and the communities within which it operates. The incumbent is responsible for ensuring that INM Risk Infrastructure and portfolio tracking framework is always fit for purpose. This includes all models, scorecards and frameworks used at different stages of the credit cycle. The incumbent will also be responsible for managing all audit requirements, around portfolio delinquency management, models and frameworks including Regulatory audits. The incumbent will manage the annual AFI from a portfolio risk, model risk perspective, provide appropriate assurance on all analytics and data related to credit bureaus. a) Manage all Regulatory requirements from a portfolio/model management framework perspective. b) Manage RBI AFI from a Portfolio/Model Risk perspective. c) Monitor the performance of all the retail assets book, scrore-cards, frameworks and model used WPB Risk - acquisition, portfolio, stress testing, IFRS-9. d) Manage annual Regulatory Stress testing exercise - EWST. Suggest overlays where needed. e) Support RRA in developing new strategy, scorecard, tiers and risk grades and monitoring performance of existing ones. f) Ensure that risks in unsecured book are identified and tracked against appetite. Any breaches on performance, caps and triggers have to be immediately highlighted/remediated. g) Ensure that risks arising out of defects in models, frameworks etc are mitigated using appropriate process overlays if possible. h) Responsible for all bureau related analytics, partner with credit bureaus to test new scores and products. i) Partner with various stakeholders to ensure bureau information is embedded in policies and risk management frameworks. j) Ensure portfolio reviews (scrubs) are done at appropriate frequency and this information is fully utilised in decision making. k) Manage monthly impairment overlays and monitor the provisioning process to ensure that adeuqate loss cover is available at all times. l) Work with GAC and sherwood teams in monitoring and refresh of sherwood models for all products. m) Work with product risk teams to ensure that sherwood is embedded in risk decisions. Principal Accountabilities: key activities and decision making areas Impact on the Business/Function Ensure the following - Validate portfolio outcomes against stated appetite, highlighting optimization requirements on an ongoing basis. Validate outcomes from models and frameworks on an ongoing basis, test alignment with business strategy and look for swap-in/swap-out against risk appetite. Model Validations on an ongoing basis, determined by business strategy and as required by relevant FIM/RG and regulatory requirements. Accountable for successful completion of annual projects such as a) Sherwood b) Regulatory EWST Accountable for Bureau usage and accuracy Typical Targets and Measures Performance in GIA and RBI inspections. Feedback from internal stakeholders. Timely overlays where required Customers / Stakeholders Regulatory Stress Testing to INM CRO/CFO. Models and Frameworks to Head INM WPB Risk and Head Retail Assets Bureau - Head INM WPB Risk and Head Retail Assets Typical Targets and Measures No adverse feedback from stake holders about quality of reporting Comments during GIA and RBI audits. Leadership & Teamwork Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions and decision making. Share best practices and encourage others to do the same in the best interests of HSBC and its customers. Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role. Contribute to team effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment. Typical Targets and Measures Effective co-ordination of new initiatives / requests proactively Maintain clear and effective communication with internal and external customers Operational Effectiveness & Control: Maintain a robust and efficient control environment across specialist area to ensure good operational, financial and compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise. Contribute to the implementation and monitoring of the application of policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance. Typical Targets and Measures Support and embed best practice management and procedures in own business area Appropriate governance process is documented and adhered to Deliverables meet global standards and regulatory requirements Satisfactory internal and external Audit Management of Risk The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the behaviours that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators. The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the Three Lines of Defence . The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required. This will be achieved by: Continuously reassessing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Ensuring all actions take account of the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant line colleagues, and also by ensuring that actions resulting from points raised by internal or external audits, and external regulators, are correctly implemented in a timely fashion. Observation of Internal Controls The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures. The term compliance embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. The following statement is only for roles with managerial or specific Compliance responsibilities: The jobholder will implement measures to contain compliance risk across the business area. This will be achieved by liaising with Compliance department about business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators. Local Job Requirements Job Dimensions Responsible for appropriate outcomes on portfolio losses vs appetite, models and frameworks used by INM Risk Responsible for managing relationship with RRA, GAC for all INM WPB Risk analytics Responsible for managing yearly RBI audits EWST, Bureau etc. Ad-hoc query management from regulators and stakeholders around model risk and bureau usage. Responsible for all IFRS 9 outcomes from a ECL sufficiency perspective. Job Context INM Retail Assets are on a growth path and the FRP ha ambitious targets around acquisition of both secured and unsecured assets. Inadequate risk infrastructure can result in the bank loosing competitive advantage in the market. Regulatory oversight has increased substantially over the last few years and skilled personnel are needed to manage risks from models and bureau. Major Challenges: Effective interpersonal skills required to coordinate with a large number of stakeholders in the day-to-day work of the job. Be able interacting with managers much senior than the jobholder Knowledge and experience required to effectively analyse the risk in lending portfolios. Knowledge on regulatory requirements is required. To have the resilience to work under pressure prioritise effectively. Typical Targets and Measures Requirements Post Graduate (preferably MBA or Post Grad in Statistics) with 8 years experience in retail credit risk analytics. Strong analytical capabilities. Knowledge on SAS or other data mining tools is essential. Good understanding of consumer credit cycle, risk models and infrastructure. Ability to surface risks and suggest sound risk management controls Ability to analyze business problem, and risk mitigations. Sound communication skills. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Trade and Receivables Finance Global Trade Solution comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. We are currently seeking an experienced professional to join the GTS Client Services team. Job Introduction The jobholder is responsible for delivering a professional and high-quality service to address the needs of GTS clients, who, given their significance to HSBC, demand an exclusive service. Careful analysis and judgment are required to resolve a multitude of enquiries. The jobholder will be part of Client Servicing team led by Team Leader of regional client services teams and will be one of the named primary point of contacts for premium clients to facilitate the transaction processing. The job holder must own the transaction, handle Trade enquiries, resolve the discrepancies, proactively offer solutions and build strong relationships with premium clients. The jobholder must perform his duties defined in the charter with care, efficiency and every possible effort to deliver customer delight . The jobholder is also required to maintain ongoing business and maximize GTS revenue through proactive client services and maximizing the cross-selling opportunities. The position requires a broad understanding of all GTS products, services and procedures as well as an ability to offer tailor-made, professional advice to clients. The jobholder should always be kept abreast of the business environment, regulatory changes and new service availability to fully capture the opportunity to identify cross-selling opportunities. Principal Responsibilities Holds overall ownership of trade transactions of Premium/Standard Trade Clients and ensures an end to end completion of transaction processing. Ensure transaction does not break down for want of any document and internal approval. Arrange necessary internal approvals and tracking deferrals to facilitate the straight through processing and minimize the breaking down of transactions Address customer complaints and ensuring their effective resolution with high-quality customer service and appropriate flexibility, balancing the client relationship and business costs. Monitor E-helpline and raise / resolve customer queries, assigning them to relevant teams and ensuring complete resolution upto satisfaction. Facilitate preparation of forms/documentation for customers for client on-boarding. Answer incoming customer calls/emails for general and transaction-specific trade enquiries. Conduct proactive call backs to customer for payment instructions, confirming exchange rate, informing customer regarding insufficient funds, dispatch details and advice discrepancies etc. Follow up with clients, group offices, MO, Sales and various authorities. E.g. Follow up of PO / Export advance payments / Overdue finance bills (INR/FCY), BEF, XOS, FIRC, EDPMS & IDPMS Reconciliation, Unaccepted import collection bills, disposal instructions for export proceeds, for payment follow ups with overseas group offices etc. Co-coordinate and liaison with MO, Sales and Product teams for various transaction related day to day activities and ensures the maximum output. Contribute in process / guidelines roll-out by way of Team Meetings to ensure effective understanding of the process and guidelines Acquire knowledge and enhance business understanding, thereby support the development of a cohesive team and building an internal knowledge database Act as trusted transaction advisor for clients, building and strengthening close relationships with these clients. When appropriate, accompanies Client Managers on customer visits. Arrange regularly meeting with clients every quarter and understanding their trade requirements. Monitoring Exports and local dispatches and ensuring documents are dispatched on time. Timely reporting of discrepancies and expedite resolution for the same. Managing the trade relationships of select clients. Promote Digital penetration Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Requirements Qualifications: Minimum Graduation or as required for the role, whichever is higher A high level of communication/coordination skill is also required as the jobholder must interact with both clients and internal departments (i.e. Client Management) Additional Information The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an Apprentice . By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining. You ll achieve more at (internal) / when you join (external) HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Trade and Receivables Finance Global Trade Solution comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. We are currently seeking an experienced professional to join the GTS Client Services team. Job Introduction The jobholder is responsible for delivering a professional and high-quality service to address the needs of GTS clients, who, given their significance to HSBC, demand an exclusive service. Careful analysis and judgment are required to resolve a multitude of enquiries. The jobholder will be part of Client Servicing team led by Team Leader of regional client services teams and will be one of the named primary point of contacts for premium clients to facilitate the transaction processing. The job holder must own the transaction, handle Trade enquiries, resolve the discrepancies, proactively offer solutions and build strong relationships with premium clients. The jobholder must perform his duties defined in the charter with care, efficiency and every possible effort to deliver customer delight . The jobholder is also required to maintain ongoing business and maximize GTS revenue through proactive client services and maximizing the cross-selling opportunities. The position requires a broad understanding of all GTS products, services and procedures as well as an ability to offer tailor-made, professional advice to clients. The jobholder should always be kept abreast of the business environment, regulatory changes and new service availability to fully capture the opportunity to identify cross-selling opportunities. Principal Responsibilities Holds overall ownership of trade transactions of Premium/Standard Trade Clients and ensures an end to end completion of transaction processing. Ensure transaction does not break down for want of any document and internal approval. Arrange necessary internal approvals and tracking deferrals to facilitate the straight through processing and minimize the breaking down of transactions Address customer complaints and ensuring their effective resolution with high-quality customer service and appropriate flexibility, balancing the client relationship and business costs. Monitor E-helpline and raise / resolve customer queries, assigning them to relevant teams and ensuring complete resolution upto satisfaction. Facilitate preparation of forms/documentation for customers for client on-boarding. Answer incoming customer calls/emails for general and transaction-specific trade enquiries. Conduct proactive call backs to customer for payment instructions, confirming exchange rate, informing customer regarding insufficient funds, dispatch details and advice discrepancies etc. Follow up with clients, group offices, MO, Sales and various authorities. E.g. Follow up of PO / Export advance payments / Overdue finance bills (INR/FCY), BEF, XOS, FIRC, EDPMS & IDPMS Reconciliation, Unaccepted import collection bills, disposal instructions for export proceeds, for payment follow ups with overseas group offices etc. Co-coordinate and liaison with MO, Sales and Product teams for various transaction related day to day activities and ensures the maximum output. Contribute in process / guidelines roll-out by way of Team Meetings to ensure effective understanding of the process and guidelines Acquire knowledge and enhance business understanding, thereby support the development of a cohesive team and building an internal knowledge database Act as trusted transaction advisor for clients, building and strengthening close relationships with these clients. When appropriate, accompanies Client Managers on customer visits. Arrange regularly meeting with clients every quarter and understanding their trade requirements. Monitoring Exports and local dispatches and ensuring documents are dispatched on time. Timely reporting of discrepancies and expedite resolution for the same. Managing the trade relationships of select clients. Promote Digital penetration Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Requirements Qualifications: Minimum Graduation or as required for the role, whichever is higher A high level of communication/coordination skill is also required as the jobholder must interact with both clients and internal departments (i.e. Client Management) Additional Information The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an Apprentice . By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining. You ll achieve more at (internal) / when you join (external) HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Global Trade and Receivables Finance Global Trade Solution comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. We are currently seeking an experienced professional to join the GTS Client Services team. Job Introduction The jobholder is responsible for delivering a professional and high-quality service to address the needs of GTS clients, who, given their significance to HSBC, demand an exclusive service. Careful analysis and judgment are required to resolve a multitude of enquiries. The jobholder will be part of Client Servicing team led by Team Leader of regional client services teams and will be one of the named primary point of contacts for premium clients to facilitate the transaction processing. The job holder must own the transaction, handle Trade enquiries, resolve the discrepancies, proactively offer solutions and build strong relationships with premium clients. The jobholder must perform his duties defined in the charter with care, efficiency and every possible effort to deliver customer delight . The jobholder is also required to maintain ongoing business and maximize GTS revenue through proactive client services and maximizing the cross-selling opportunities. The position requires a broad understanding of all GTS products, services and procedures as well as an ability to offer tailor-made, professional advice to clients. The jobholder should always be kept abreast of the business environment, regulatory changes and new service availability to fully capture the opportunity to identify cross-selling opportunities. Principal Responsibilities Holds overall ownership of trade transactions of Premium/Standard Trade Clients and ensures an end to end completion of transaction processing. Ensure transaction does not break down for want of any document and internal approval. Arrange necessary internal approvals and tracking deferrals to facilitate the straight through processing and minimize the breaking down of transactions Address customer complaints and ensuring their effective resolution with high-quality customer service and appropriate flexibility, balancing the client relationship and business costs. Monitor E-helpline and raise / resolve customer queries, assigning them to relevant teams and ensuring complete resolution upto satisfaction. Facilitate preparation of forms/documentation for customers for client on-boarding. Answer incoming customer calls/emails for general and transaction-specific trade enquiries. Conduct proactive call backs to customer for payment instructions, confirming exchange rate, informing customer regarding insufficient funds, dispatch details and advice discrepancies etc. Follow up with clients, group offices, MO, Sales and various authorities. E.g. Follow up of PO / Export advance payments / Overdue finance bills (INR/FCY), BEF, XOS, FIRC, EDPMS & IDPMS Reconciliation, Unaccepted import collection bills, disposal instructions for export proceeds, for payment follow ups with overseas group offices etc. Co-coordinate and liaison with MO, Sales and Product teams for various transaction related day to day activities and ensures the maximum output. Contribute in process / guidelines roll-out by way of Team Meetings to ensure effective understanding of the process and guidelines Acquire knowledge and enhance business understanding, thereby support the development of a cohesive team and building an internal knowledge database Act as trusted transaction advisor for clients, building and strengthening close relationships with these clients. When appropriate, accompanies Client Managers on customer visits. Arrange regularly meeting with clients every quarter and understanding their trade requirements. Monitoring Exports and local dispatches and ensuring documents are dispatched on time. Timely reporting of discrepancies and expedite resolution for the same. Managing the trade relationships of select clients. Promote Digital penetration Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. Requirements Qualifications: Minimum Graduation or as required for the role, whichever is higher A high level of communication/coordination skill is also required as the jobholder must interact with both clients and internal departments (i.e. Client Management) Additional Information The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an Apprentice . By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining. You ll achieve more at (internal) / when you join (external) HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, weve disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ). The Role: This role is with the neobanking charter of RazorpayX . This role will manage and scale existing relationships as well as forge new partnerships. Roles and Responsibilities: Responsible for creating a portfolio of alliance partner banks & NBFCs to ensure business growth of the neo banking and lending verticals Managing relationships with all partners to ensure smooth operations & strategic alignment with the banks/NBFCs Define metrics / measurement for monitoring the performance & the effectiveness of the existing alliances. Map & develop strong working relationships with key influencers for the assigned banks. It should include mapping the various teams in the assigned banks thoroughly and plot them out to an organogram of the banks. Drive Razorpay s priorities across product enhancements, policies or processes with the partners at a rapid pace on the back of strong relationships Ensuring that the engagements are well negotiated at favorable commercials, well formalized with legal agreements and in full alignment with internal stakeholders like Legal, Finance etc. Mandatory Qualifications: 6 + Years of overall experience with bulk of it within banks/NBFCs or in working closely with them across hierarchy Established and existing networks with banks both public as well as private sector would be a definite advantage. Proven track record and ability to structure deals, negotiate complicated commercial deals & drive integrations with these institutions Excellent written and verbal communication skills Business acumen and Customer orientation: Should be a passionate believer in digital transformation and the use of technology to simplify business processes and improve customer experience. High energy team player with willingness to learn and adapt quickly. Able to engage in a basic technical conversation with the bank to understand their requirements Ability to thrive in a fast-paced, fluid, and collaborative environment Ability to effectively think strategically and influence cross-functional teams, such as Operations, Risk Product etc. so as to have the required prioritization accorded. Willing to travel to meet with banks and NBFC partners regularly Razorpay believes in and follows an equal employment opportunity policy that doesnt discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. GCOO Operations is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Operations teams are making sure all this happens smoothly. We are currently seeking an experienced professional to join the Remittances Operations team, Mumbai . Job Introduction. Manage and control daily operations and administration of the remittance unit (which includes remittance processing, regulatory filings, RBI liaison, investigations etc. ) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank. Monitor performance of employees, vendor staff and unionized staff in the given unit Ensure standardization of processes. Process notes to be updated on a regular basis. To centralise regulatory filing activities at Mumbai as per RBI requirements. Ensure an effective Business Continuity plan is in place for the unit. Ensure day to day processes are run as per defined procedure notes and policies. Ensure Daily Control Functional Checklist is updated by all team members and held on records. Guide the team to excel in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc. ), customer satisfaction levels etc. Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Implement the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring. Monitoring performance of reporting staff with the help of Production management systems such as ICATS. Principal Responsibilities Impact on the Business: By constantly reviewing processes and systems including controls without hampering business flexibility. Also, by acquiring thorough knowledge on FEMA, FEDAI, SWIFT and other regulatory guidelines to guide the team in processing the transactions. Conduct User Acceptance Tests (UAT): Conduct User Acceptance Tests (UAT) for system amendments / up gradations. Provide accurate feedback on time, user friendliness, bugs etc observed in the systems. Obtain assistance from local technical services team on conducting these UATs. Attend discussion groups conducted by project leads for developments on the remittance products. Business Continuity Plan (BCP): Develop a Business Continuity Plan (BCP) for remittance products and conduct regular tests while noting the system performance, system up time, user training etc. Check whether the segregation of FIRCs to be printed on a security paper and letter head is in compliance with FEDAI and RBI guidelines, basis the purpose provided by the remitter/beneficiary of the remittance. Check the issuance of duplicate FIRCs, third bank FIRCs and arranging FIRCs for HSBC INM customers by liaising with third banks Ensure all the policies and procedures with regards to issuance of FIRCs are being adhered scrupulously Ensure KYC for FDI transactions are issued as per extant guidelines and arranging KYCs for HSBC INM customers by liaising with third banks. Cost Management: Monitor costs on an ongoing basis and strive to reduce and optimize operations resources. Implement lean methodologies to continuously reduce waste and identify areas of revenue leakage Customers / Stakeholders: By ensuring that the transactions are processed as per laid down guidelines within the agreed Service Levels with the various businesses. Monitoring the customer complaints and relating them to the processes where applicable to bring about improvements. Liaise with internal customers (business groups & GLCM team) to understand delivery requirements with regards to the remittance s products. Support significant customization within the product limitations and provide regular feedback to develop / improvise new products Leadership & Teamwork: Monitor performance of the staff and create a culture of learning and growth in the unit. Identify training needs for staff and ensure that minimum training days requirements is met. By ensuring all staff is conversant with the procedure laid down in BIM , DIMs, FIMs & relevant regulations. Backups to be created for every type of activity in the unit. Also preparing a backup for self in the unit. Operational Effectiveness & Control : By complying with internal and external guidelines whilst processing the transactions and other guidelines provided by compliance. By monitoring the operational loss event occurrence and impact and take corrective action to minimise the occurrence and impacts. Ensure timely implementation of audit points (both internal and external) in the unit. By ensuring that all the returns due, from the department are prepared accurately and within the stipulated time limits Risk Management: The job holder must ensure that all internal (FIM/BIM, Internal Compliance and Audit) and external (RBI regulations) guidelines are followed. A key risk aspect where the job holder is expected to provide leadership is Fraud risk and information security risk. Identify risk mitigants & steps to ensure NIL OPR s. Ensure risk ids in Orion are reviewed periodically. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. Observation of Internal Controls: Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimizing relations with regulators. Managing within the regulatory framework to avoid any reputational impact on the Bank is a major challenge. To develop a service delivery model for such regulatory processes which from time to time are passed on from RBI to Authorised Dealers. Balance the customers requirement and expectation with RBIs delivery model. Liaise and interact with all Customer Groups. An increasing business focus on remittances from LOBs and GLCM products requires the job holder to manage business expectations and at the same time keep the costs low and productivity high. Understanding of the FEMA framework and its interpretation. The job holder is expected to communicate effectively with all stakeholders to ensure that customers expectation is met and at the same time no compromise is made to the Banks position. Manage a team of officers and unionized staff. The growing workload needs to be handled with utmost efficiency / accuracy and the staff are motivated to project a good image of the department, bank and group as a whole. Analytical thinking is necessary for constant improvement of processes by identifying areas of weakness from the information and feedback received from processing and client servicing. Requirements This role requires 3-5 years of overall Banking exposure with 2 years of specialized experience in managing Remittances Operations. Skills required for success are: FEMA knowledge (Preferably FEDAI certified) People and Stakeholders Management. Strong Communication and decision-making ability Thinking and Problem-solving skills. Customer Drive. Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. If you re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made. CIB COO focuses on these key priorities: Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management. Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations. Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank. Job Introduction Manage and control daily operations and administration of the Cheques unit (which includes Cheque Clearing, Vendor management, etc. ) to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank. Monitor performance of employees, vendor staff and unionized staff in the given unit. Ensure standardization of processes. Process notes to be updated on a regular basis. To centralise regulatory filing activities at Mumbai as per RBI requirements. Ensure an effective Business Continuity plan is in place for the unit. Ensure day to day processes are run as per defined procedure notes and policies. Continuously strive to ensure process improvements. Ensure Daily Control Functional Checklist is updated by all team members and held on records. Guide the team to excel in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc. ), customer satisfaction levels etc. Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Implement the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring. Monitoring & assessment of performance of reporting staff with the help of Production management systems. Setting discipline for routine activities. Leading of example and ensuring deadlines are met. Principal Responsibilities Impact on the Business Ensure that there is improvement in productivity for transaction processing and service delivery. Conduct User Acceptance Tests (UAT) Business Continuity Plan (BCP) Ensure all the policies and procedures with regards to cheques are being adhered scrupulously. Ensure all cheque activities are performed smoothly and that all RBI deadlines are met. Vendor management and Co-ordination. Cost Management. Customers / Stakeholders Contributes to building good customer relations and maintaining a high level of customer service. Understand and implement customer requirements. Ensure highest level of engagement with business groups. Monitoring staff performance and creating culture of learning and growth in the unit. Identify training needs and ensure training requirements are met. Ensures the smooth, systematic, and efficient functioning of the department. Ensure backups are created within the unit. Manage the operational risk associated with the role and safeguard the interest of the bank. Reporting / Preparation of returns. Business Continuity Plan (BCP) Requirements This role requires 3-5 years of overall Banking exposure. Skills required for success are: People and Stakeholders Management. Strong Communication and decision-making ability. Thinking and Problem-solving skills. Customer Drive. Minimum Graduation or as required for the role, whichever is higher Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Education - Mandatory: Graduate Experience - Min 2 yr of experience as Assistant Manager, Overall 7+ year's experience. Job Responsibilities: Ensure timely escalation of operational risks to management by assessing the severity and potential impact of issues encountered. Develop and implement comprehensive training plans for staff, ensuring that all team members are equipped with the necessary skills and knowledge. Conduct daily huddles to communicate priorities, address concerns, and foster a cohesive team environment. Participate actively in monthly documented Quality Control Meetings (QCMs) to ensure adherence to operational standards. Monitor team productivity closely and provide feedback or corrective actions as necessary to maintain high performance levels. Facilitate and contribute to team meetings, promoting open communication and collaboration among team members. Evaluate the effectiveness of training programs and report findings to management, making recommendations for improvements. Ensure adherence to resolution expectations, providing direction and support to team members to achieve desired outcomes. Identify patterns or trends in operational issues and recommend solutions to prevent recurrence. Maintain a clear understanding of company policies and procedures to guide decision-making processes.

The primary purpose of the profile is to facilitate implementation of Governance Risk and Compliance program within the organization. They will support review of risk and controls which entail comprehensive coverage of risk universe at activity level and assess adequacy of controls to mitigate risk of operational & technology failures and regulatory noncompliance. They will also participate in the design of registers/ templates and workflows in GRC tool with a primary objective to provide unified view of risk at entity level Key Responsibilities Lead risk assessments and profiling for business units and operational activities Stay updated on regulatory changes and adapt risk management practices accordingly Ensure policies/processes are designed to comply with all relevant regulatory requirements and internal policies. Engage with stakeholders to understand processes and facilitate documentation of controls Provide oversight and challenge business units on risk management practices. Carry out risk aggregation exercise to provide unified view of risk Promote the use of advanced technologies and data analytics in risk management Act as a key point of contact for risk-related matters pertaining to business and operations

Role Overview: As a Third Party Risk Analyst at Stripe, you will play a crucial role in supporting the ongoing operations of the existing framework for identifying, assessing, and managing third party risks to protect the company. Your responsibilities will include conducting third party assessments, facilitating risk domain reviews, maintaining the third party risk inventory, preparing risk reporting, partnering with the US TPRM team, coordinating procedures with internal teams, driving process improvements, and contributing to scaling the program globally. Additionally, you will have the opportunity to be part of building a new team for Stripe and leading the way towards a culture of compliance. Key Responsibilities: - Conduct third party assessments and facilitate the process through closure - Conduct risk domain reviews including reputation, financial, anti-bribery and corruption, and sanctions risk - Maintain the integrity and reconciliation of the third party risk inventory - Prepare and continuously improve third party risk reporting for senior leaders and relevant stakeholders - Partner with the US TPRM team to ensure regulatory compliance - Coordinate procedures with internal teams and contribute to procedural documentation - Identify opportunities to improve processes and contribute to scaling the program globally - Escalate issues and risks to management as needed Qualifications Required: - Minimum of 3 years of relevant experience in risk and compliance - Self-disciplined, proactive, and detail-oriented - Responsive and collaborative team player with a user-first mindset - Solution-oriented with a proven ability to build strong working relationships - Excellent verbal and written communication skills - Strong problem-solving skills and ability to work independently - Experience partnering with cross-functional stakeholders - Knowledge of gSuite tools and data reporting tools is a plus - Ability to adapt to changing requirements and a passion for creating new systems - Eagerness to stay updated on emerging trends and regulations related to third party risk management (Note: The additional details of the company were not included in the job description),

As a Business Risk & Control Analyst at Deutsche Bank, your role will involve assisting in designing and improving current risk assessment and monitoring processes, supporting in the execution of operational risk topics, documenting and maintaining policies and procedures, and developing subject matter expertise on operational risk and controls. You will also be responsible for coordinating with various stakeholders, ensuring timely escalation of sensitive issues, and cooperating with different BR&C stakeholders across geographical regions. Key Responsibilities: - Assist in designing and improving current risk assessment and monitoring processes in areas of responsibility - Oversight/support in execution of operational risk topics like OR losses, RWA and controls - Document and maintain various policies, manuals, and internal procedures pertaining to OR topics - Support the production and delivery of monthly Operational Risk materials, reports, and MI at Global and Regional Level - Develop subject matter expertise on operational risk and controls within the remit of the team - Coordinate with a diverse set of stakeholders across 1LOD and 2LOD to help completion of ORM tasks and activities - Support with implementation of new framework requirements wrt. to ORM pillars - Ensure that any sensitive issues are escalated promptly with sound analysis and recommendations - Close cooperation with various BR&C stakeholders, across different geographical regions Qualifications Required: - Strong knowledge of operational losses, risks, and controls - Proven experience of working with ORM space - Relevant experience in the Wealth Management / Private Banking sector or experience in financial services or consultancy (with Private Banking experience preferred but not essential) - Experience working on small to medium scale projects within global environment - University degree In addition to these responsibilities, Deutsche Bank offers a range of benefits including a best in class leave policy, gender neutral parental leaves, flexible working arrangements, sponsorship for industry relevant certifications, comprehensive insurance coverage, and more. The bank promotes a culture of continuous learning, coaching, and support to aid progression in your career. If you are proactive, analytical, and possess strong communication and relationship skills, along with the ability to work effectively both independently and as part of a team, this role could be a great fit for you. Join Deutsche Bank and be a part of a culture that encourages empowerment, responsibility, collaboration, and excellence every day.,