Client Data Specialist

Job Summary

Job responsibilities

• Collect, verify, and report client data to ensure records are accurate and compliant with AML and regulatory requirements.
• Prepare and review Currency Transaction Reports (CTR) and other compliance documentation, identifying and escalating potential issues.
• Respond to operational requests, adjustment reports, and partner correspondence with accuracy and timeliness, handling more complex cases as needed.
• Collaborate with team members to support and implement process improvements, sharing insights and best practices.
• Address service issues using advanced problem-solving and communication skills, escalating unresolved or complex matters appropriately.
• Demonstrate adaptability and initiative in managing assigned tasks, interim projects, and evolving business priorities.

Required qualifications, capabilities, and skills

• Proven ability to adapt to shifting priorities and manage multiple tasks in a dynamic environment.
• Advanced analytical, critical thinking, and problem-solving skills, with attention to detail.
• Effective communication and collaboration abilities across teams and stakeholders.
• Proficiency in MS Office and digital platforms for data management, analysis, and reporting.
• Dependable, proactive, and committed to delivering accurate, timely support and continuous improvement.

Preferred qualifications, capabilities, and skills

• Interest in anti-money laundering, regulatory compliance, fraud prevention, and operational risk.
• Familiarity with mainframe and PC-based systems.
• Enthusiasm for process improvement and innovation.
• Goal-oriented mindset with a focus on operational excellence.