Client Data Specialist

Job Summary

Job responsibilities

• Assist with collecting and verifying client data, making sure records meet KYC (Know Your Customer) and AML (Anti-Money Laundering) standards.
• Address service questions from clients and colleagues, using clear communication and problem-solving skills to deliver excellent customer service.
• Follow established procedures to make decisions, work with team members, and help ensure KYC processes are completed efficiently and on time.
• Support client onboarding by applying attention to detail and organizational skills to meet regulatory requirements and assist with risk assessment.
• Review transaction data to spot patterns, confirm information, and document findings for further review or escalation.

Required qualifications, capabilities, and skills

• Coursework or experience in KYC, compliance, or data management
• Comfortable using digital platforms and technology tools, including Microsoft Office, for data entry, review, and analysis.
• Strong organizational and time management skills; able to handle multiple tasks and set priorities.
• Excellent communication and interpersonal skills, with a focus on accuracy and confidentiality.
• Ability to work well in a team and resolve issues efficiently.

Preferred qualifications, capabilities, and skills

• Demonstrated ability to motivate teams with advanced empathy and emotional intelligence.
• Competent in mainframe and PC-based systems, with strong proficiency in MS Office, supported by proficient digital literacy.