1507 Operational Risk Jobs - Page 6

Job Title: Principal Risk & Control Specialist Job Code: 8832 Country: IN City: Mumbai Skill Category: IT\Technology Description: Nomura Services, India supports the group s global businesses. With worldclass capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group s global operations. At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been wellrecognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards Department overview The GCIO function oversees groupwide technology, operations, and our data office. Our purpose is to support Nomura s business strategy and deliver consistent groupwide services based on common operating principles. We are aligned to our key businesses across the group and operate enterprisewide functions for risk management, governance and controls, supply chain and infrastructure. The Chief Controls Office (CCO) is a key function within GCIO and our purpose is aligned to the GCIO Strengthen & Protect strategic pillar. We are a global team focused on strengthening GCIO s nonfinancial risk management framework enabling the business to accelerate strategic delivery, whilst enhancing our ability to dynamically manage risks and evidence that we are operating in control. CCO function is on a multiyear global transformation journey which starts with building the right foundations especially the right skills and capabilities within our global team. Role description This Vice President position is part of CCO and offers a unique opportunity to work across multiple areas, including Group CIOs IT Business units, Operational Risk, Legal, Compliance and Audit. As a leader in this role, youll need strong leadership and influence to build relationships with Technology teams and stakeholders worldwide. This role would be perfect if you: Want to be central to how Nomura manages its Technology and Cyber risks Enjoy solving problems, helping Nomura define the best approach to manage its risks. Are curious and willing to explore different approaches to solve a business challenge. Want to work in a global team, benefiting from the experience of colleagues across the world from a variety of backgrounds. Understand risk and control principles Your main responsibilities will include: Working with our global CCO team to develop Nomura Group CIO s approach to risk management. Engaging with GCIO divisions and functions globally to implement the approved risk management framework Helping balance risk management with business needs Advising Technology leaders on which risks need attention and which are less critical Help evaluate risks for new technologies like Cloud and Artificial Intelligence. Skills & Experience Required Minimum 12 years of relevant experience, which may be within technology, financial services, consulting or related environment. Technology experience in areas such as software development, technology infrastructure, data management and cyber security. Extensive experience working in a matrix management structure Effective communication skills with strong adaptability and attention to details Able to think laterally and solve problems across a variety of topics. Can demonstrate ability to adapt to new challenges and subject matter. Comfortable with negotiating, possess an ability to seek buy in from key stakeholders. Qualifications B.E / B.Tech / MCA / M.Tech (Preferred) Risk management certification, e.g. CISA, CISM, CRISC, CISSP, ITIL

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazons operations, dedicated to ensuring the compliance of its products and services worldwide. GSRCs core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development. As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the teams SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training. Required Skills: Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.) Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions Attention to detail and ability to analyze and identify patterns across data sets and information Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking Commitment to investigation, research, and diving deep to seek facts Ability to understand, interpret, critique, analyses and communicate data About the team Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon s product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon s worldwide programs such as Dangerous Goods, Chemical Safety Compliance, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. Bachelor degree in Business, Finance, Engineering or similar fields English proficiency in verbal and written communication Knowledge of consumer product compliance processes and regulations Experience in regulatory compliance management with government agencies 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance Advanced Excel skills (VBA) Knowledge of database querying (SQL) Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role Experience with data analysis in quantitative fields and building data and decision support systems

Key Qualifications: Proven experience as a Business Analyst in Capital Markets and Finance domains. Preferred experience in Model Risk and Operational Risk areas. Technical Methodology Skills: Strong understanding and hands-on experience with Agile methodologies. Basic knowledge of SQL ability to query and analyze data at a foundational level. Core Responsibilities: Engage with business users and stakeholders to gather, analyze, and groom requirements. Create Functional Requirement Documents (FRDs) and other supporting documentation. Develop and maintain user stories with clearly defined functional acceptance criteria. Coordinate and assist users during User Acceptance Testing (UAT) phases. Act as a liaison between business and development teams to provide clarifications and resolve requirement-related queries. Interact effectively with senior stakeholders and communicate project updates or blockers in a timely manner. Certifications (Preferred): IIBA - Certified Business Analysis Professional Mandatory Competencies BA - Business Analyst - Requirement Gathering BA - Business Knowledge BA - Domain knowledge Domain Areas - FS Domain - Capital Markets QA - Agile Methodology BA - SQL Beh - Communication and collaboration

The roleinvolves building robust fraud detection frameworks, managing investigationsthrough empanelled risk agencies, engaging with law enforcement and businessteams, and driving awareness across teams Key ResponsibilitiesDevelop and implement fraud risk frameworks across customer and distributors life cycle Monitor transactions, claims and sales practices to identify red flags and fraud patternsLead and manage investigations of suspected fraud cases through empanelled risk agencies, ensuring timely closure with quality reporting Evaluate and monitor performance of risk agencies to ensure adherence to defined SLAs and investigation quality standards Drive vendor staff training programs to improve competency, investigation skills, and compliance with fraud risk protocols Collaborate with internal stakeholders (underwriting, claims, operations, audit, compliance) to strengthen process controls Liaise with law enforcement agencies and industry bodies for complaint filling and resolution Conduct fraud awareness and sensitisation training across distribution channels and operations teams Provide root-cause analysis of fraud incidents and recommend process/policy improvements

To identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measures To coordinate and perform investigation on various cases allotted & report within timelinesProactively detect problems or gaps in different processes, ensure mitigation, and loop closure To effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysisAccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments

To identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelines Proactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends Learning and ground sensing to be shared with the stakeholders for root cause analysis AccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality Ensure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint Imparting risk awareness/sensitization trainings across various branch locations / departments

Join us as a Assistant Vice President -Model Developer at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. Quantitative Analytics (QA) is a global organisation of highly specialized quantitative modellers and developers. QA is led by Olaf Springer, who is a member of Risk Exco.QA is responsible for developing, testing, implementing, and supporting quantitative models for valuation and risk management of traded assets, regulatory and economic capital, impairments, asset-liability management, operational risk, net revenue and balance sheet forecasting, and stress testing across Barclays. The Quantitative Modeller position provides project specific leadership in building targeting solutions that integrate effectively into existing systems and processes while delivering strong and consistent performance. Working with QA Managers, the quantitative modeller role provides expertise in project design, predictive model development, validation, monitoring, tracking, implementation and/or specification. To be successful as a Assistant Vice President -Model Developer you should have experience with: Develop predictive , statistical analyses, optimization procedures, monitoring processes, data quality analyses, and score implementations and specifications. Participate in overall project design and delivery with Quantitative Analytics other functional teams and end-clients. Produce robust documentation to ensure replicability of results and fulfil Barclays governance requirements. Work constructively with other Barclays resources to deliver projects. Work with other colleagues to ensure project completion within agreed time frames and end-client satisfaction. Contribute to the broader Quantitative Analytics department through participation in peer reviews, terms of reference reviews, modelling forums, and ad hoc project collaboration. Stakeholder Management and Leadership: Lead resource on projects and bank system migrations, understanding proposed changes, impacts to risk, solutions to mitigate, RAIDs (risks, assumptions, issues, dependencies) to manage, timelines to deliver, resource requirements to deliver. Take business requirements, validate, clarify and where appropriate, challenge/refine them with the stakeholder, to translate them into a meaningful functional specification on which to base build activity. Manage delivery to agreed timelines and report on progress to a centralized risk change forum and model owners with risk (up to and including director level). The role holder will be expected to hold code and document walkthroughs with peers and senior managers who will provide appropriate challenge to drive quality. Decision-making and Problem Solving: Impact analysis of existing managed solutions in response to bank wide initiatives (such as operational system changes). Spot and take advantage of opportunities to improve code efficiency, data transformation, space utilization. Rapid model implementation data exploration and extraction to source the most suitable data items to support the model build validation exercises. Role holder will inform the strategic direction of the Python environment, the principles applied and the toolset evolution. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Location: Noida. Purpose of the role To design, develop, implement, and support mathematical, statistical, and machine learning models and analytics used in business decision-making Accountabilities Design analytics and modelling solutions to complex business problems using domain expertise. Collaboration with technology to specify any dependencies required for analytical solutions, such as data, development environments and tools. Development of high performing, comprehensively documented analytics and modelling solutions, demonstrating their efficacy to business users and independent validation teams. Implementation of analytics and models in accurate, stable, well-tested software and work with technology to operationalise them. Provision of ongoing support for the continued effectiveness of analytics and modelling solutions to users. Demonstrate conformance to all Barclays Enterprise Risk Management Policies, particularly Model Risk Policy. Ensure all development activities are undertaken within the defined control environment. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Manager - Operations (Home Loan) About the Team The SBO Operations team at Navi is the engine that powers our internal execution. By managing and optimizing key processes across functions, the team ensures that every part of the business runs smoothly and efficiently. Their work forms the backbone of Navi s ability to consistently deliver high-quality products and services at scale enabling speed, accuracy, and reliability across customer journeys and internal workflows. About the Role As we continue to grow, we are looking for a Manager Operations (Home Loan) to join our team and play a key role in driving operational excellence within our Lending division As a Manager We are looking for a detail-oriented and results-driven Manager Operations (Home Loan) to oversee the day-to-day functions of our lending operations team. The ideal candidate will be responsible for managing operational processes, ensuring the smooth execution of Pre and Post disbursal activities . This individual will also play a key role in driving operational efficiencies, maintaining compliance with regulatory requirements, and supporting business growth. What We Expect From You - Lending Operations Management: Oversee the end-to-end lending operations process, including Pre pre-disbursement and Post post-disbursement activities. - Compliance and Risk Management: Ensure lending operations comply with internal policies and external regulations. Monitor and report on any operational risks and take necessary actions to mitigate them. - Cross-Functional Collaboration: Work closely with other departments (credit, risk, legal, Business and customer service) to ensure smooth and efficient loan processes. Collaborate with IT for system upgrades and implementation of automation tools. - Reporting and Analysis: Prepare and present regular reports on operational performance, including key metrics such as loan volume, turnaround times, error rates, and customer satisfaction. - Team Leadership and Development: Lead, mentor, and manage a team of operations staff to ensure high performance and continuous professional development. Provide ongoing training and support to enhance team capabilities. - Process Improvement: Identify opportunities for process improvements and implement best practices to streamline/scale up workflows, reduce operational risk, and increase efficiency. Must Haves - Education: Any Graduate/ Post graduate (Finance/Business degrees preferred) - Experience: 2+ years of experience in lending operations (Home Loans preferred) , financial services, or banking. - Strong understanding of lending processes, including loan origination, underwriting, servicing, and collections. - Knowledge of regulatory and compliance requirements in the lending industry. - Strong communication skills and the ability to collaborate effectively across teams. - Creative, solution-oriented mindset with strategic thinking capabilities. Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold we re building tech-first solutions that work at scale, with a strong customer-first approach.Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India s fastest-growing financial services organisations. But we re just getting started! Our Culture The Navi DNA Ambition. Perseverance. Self-awareness. Ownership. Integrity. We re looking for people who dream big when it comes to innovation. At Navi, you ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other and that starts with every one of us. Why Youll Thrive at Navi At Navi, it s about how you think, build, and grow. You ll thrive here if: You re impact-driven: You take ownership, build boldly, and care about making a real difference. You strive for excellence: Good isn t good enough. You bring focus, precision, and a passion for quality. You embrace change: You adapt quickly, move fast, and always put the customer first.

Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream.

Job Title: TFL Trade NCT Location: Bangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. Your key responsibilities Handle the day-to-day processing of Collections, Letter of credit and Bank Guarantees as part of trade operation team in Delivery Hub, to meet agreed customer service level agreements and review outstanding transactions. Manage and ensure compliance (KOP, Ops manual etc.) with internal policies and audit and regulatory requirements Support and achieve excellent partnership with branch operations, and respective sales staff Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts.

Role Description We are seeking a highly experienced and strategic leader to join our FCR&C division as Vice President Financial Crime Risk and Control - Technology Risk Strategy & Controls . This role is critical in shaping the risk and control landscape across our technology platforms, with a strong emphasis on Python-based automation , audit readiness , and strategic risk governance . The ideal candidate will bring a blend of technical acumen , regulatory insight , and banking domain expertise to drive innovation and resilience in a complex, fast-paced environment. Your key responsibilities Strategic Risk Leadership Define and lead the technology risk strategy for Financial Crime Risk and Compliance (FCR&C) division, aligning with enterprise risk appetite and regulatory expectations. Advise senior Leadership on emerging technology risks, regulatory developments (e.g., Basel III, EMIR, GwG, ECB), and control enhancements. Drive strategic initiatives to embed risk intelligence into digital transformation and innovation programs. Technology Enablement & Automation Lead the development of Python-based tools and analytics to automate risk assessments, control testing, and audit support. Oversee the integration of advanced analytics and AI/ML into risk monitoring and reporting frameworks. Collaborate with engineering and data teams to ensure secure, scalable, and compliant technology solutions. Audit, Controls & Regulatory Compliance Own the design and execution of IT control frameworks across trading platforms, payment systems, and client onboarding technologies. Partner with internal audit, DCO and compliance to ensure readiness for regulatory reviews and external audits. Monitor and assess control effectiveness across front-to-back banking processes, including trade lifecycle, credit risk, and operational risk. Review internal processes to confirm all financial crime risks have been appropriately identified and documented. Confirm relevant controls or risk mitigants are in place to manage all financial crime risks within internal processes. Perform design and/or operating effectiveness testing on controls and mitigants. Conduct annual assessment of controls within FCR&C to demonstrate they are operating effectively. Identify, analyse and review operational readiness for any change-related activities. Define the requirements e.g. for the standardisation of processes/policies, translating the required changes for an operational environment and overview effective implementation. Assess risks that are responsible for the mitigating and protecting the Banks reputation. Stakeholder Engagement & Governance Present testing results, risk insights, control metrics, and strategic recommendations to Leadership team Build strong partnerships with front office, operations, DCO, compliance, and technology teams to foster a risk-aware culture. Lead governance forums and working groups focused on technology risk and control transformation. Your skills and experience Qualifications: Bachelors or Masters degree in Computer Science, Information Systems, Finance, or a related field. 14+ years of experience in technology risk, audit, or compliance within investment or corporate banking. Strong proficiency in Python and experience leading automation or analytics initiatives in a regulated environment. Deep understanding of banking products, trading systems, and regulatory frameworks (e.g., SOX, Basel, MiFID II, DORA). Proven leadership in cross-functional teams and executive-level stakeholder management. Experience with testing the design and operating effectiveness of controls and remediating any identified control gaps. Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required. Effective communication, organisation, prioritisation and interpersonal skills Ability to work to high standards and under strong time constraints. Preferred Certifications: Python/Data Science certifications MBA or executive leadership training (preferred) CISA, CRISC, or equivalent (desirable)

About The Role Skill required: Risk & Compliance - Operational Audit & Compliance Designation: Risk and Compliance Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Risk and Compliance vertical and help us perform compliance reviews, publish reports with actions and provide closure guidance as needed. We design & recommend effective controls to mitigate risks and help service delivery team prepare for upcoming client / external audits.You will be working as a part of the Risk & compliance team which is responsible for helping clients and organizations identify risks and create mitigation plans.Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. What are we looking for? Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Control Testing - Agile testing Designation: Regulatory Compliance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with SOX testing experience.Conduct testing tasks within Agile models and integration processes and manage development sprints. What are we looking for? "Key ResponsibilitiesAssist in the following tasks to senior colleagues in the Internal Controls Team:Evaluate and document the Operating Effectiveness of the assigned controls/contracts in SarbOx Tool by the defined due dates.Evaluation of Operating Effectiveness includes:- Inspecting evidence to ensure control activities are performed accurately and consistently.- Documenting the findings in the SarbOx Tool.- Concluding on the Operating Effectiveness of each internal control.- For those controls assessed as ineffective, notifying the responsible party that an action plan is required.Create reports to monitor completion of OE Testing process.Report and escalate issues to supervisor.Develop an understanding of relevant team tools and systems (SarbOx, Sharepoint sites, SAP, Peoplesoft, etc).Develop standard email notifications / communications in order to facilitate the proper and timely execution of the controls procedures (reminders, calendars, lessons learned, etc.)""Key ResponsibilitiesAssist in the following tasks to senior colleagues in the Internal Controls Team:Evaluate and document the Operating Effectiveness of the assigned controls/contracts in SarbOx Tool by the defined due dates.Evaluation of Operating Effectiveness includes:- Inspecting evidence to ensure control activities are performed accurately and consistently.- Documenting the findings in the SarbOx Tool.- Concluding on the Operating Effectiveness of each internal control.- For those controls assessed as ineffective, notifying the responsible party that an action plan is required.Create reports to monitor completion of OE Testing process.Report and escalate issues to supervisor.Develop an understanding of relevant team tools and systems (SarbOx, Sharepoint sites, SAP, Peoplesoft, etc).Develop standard email notifications / communications in order to facilitate the proper and timely execution of the controls procedures (reminders, calendars, lessons learned, etc.)" Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Control Testing - Agile testing Designation: Regulatory Compliance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with SOX testing experience.Conduct testing tasks within Agile models and integration processes and manage development sprints. What are we looking for? Ability to perform under pressureAdaptable and flexibleCommitment to qualityStrong analytical skillsWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream.

Team Insights The team is part of the Team Business Risk & Controls (BRC). The Private bank Germany region DCO guards the Protect agenda by overseeing operational risks, conduct & control topics and regulatory changes. The team works across Private bank - Germany region franchise delivering complex key risk and control agenda, adding value for the Business to reduce complexity and enhance controls. The team works with cross-functional and global teams, collaborating with multiple stakeholders globally across the bank. Best in class leave policy Gender neutral parental leaves 100% reimbursement under child-care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Regular check of the key performance indicators which describe possibly fraudulent or non-compliant activities. Monitor changes of product details and/or sales processes with possible influence on KPIs. Check and re-define threshold values for the KPIs and their weight in the control process. Checking documents provided by customers and documentation of process steps for signs of suspicious activities (in German language). Coordinate with a diverse set of stakeholders across 1LOD and 2LOD (DCO, COO, AFC) to address and mitigate possible risks. Monthly reporting to senior management and maintenance of detailed reporting for deep dives. Assist the yearly control assessment and certification process in PB Germany. Coordinate, check and document metrics for key control. Ensure that any sensitive issues are escalated promptly with sound analysis and recommendations. Contribute to the development and build know-how within the team. Maintain our operating documents Your skills and experience Education & Experience: Strong knowledge of non-financial risks and controls Proven experience of working with controls processes Relevant experience in the Retail Banking / Private Banking sector or experience in financial services or consultancy (with Private Banking experience preferred but not essential) Experience working on small to medium scale projects University degree Competencies: Very strong analytical skills (quantitative and qualitative) and good at data analysis & mining Proficiency with Microsoft Office programs, e.g. Excel, Word and PowerPoint Ability to work in crunch situations Strong work ethic, commitment to excel and proven capacity to work effectively with limited supervision Strong communication (written and verbal) and relationship skills Ability to clearly articulate and present supported topics Excellent command of the German language (written and spoken skills) Personal Characteristics: Proactive attitude and self-initiative Ability to think laterally. Strong Team Player skills as well as working independently Eagerness to learn and adapt to new situations and processes Delivery-focused, able to manage multiple deliverables to deadlines Flexibility with respect to new tasks and the ability to work diligently in stressful situations Ability to learn quickly Driven and able to handle day-to-day routine as well as cope with shifting priorities and changing responsibilities to meet needs and demands

Role & responsibilities Facilitate the overall implementation and execution of Enterprise Risk Management (ERM). Develop Functional Risk Scorecard (Operational Health Scorecard). Customer KYC risk categorization and ongoing Due-Diligence as per RBI Guidelines. Tracking and monitoring portfolio at risk, and risk assessments ongoing basis. Analysis of Roll Rates, Static and Monthly Risk Dashboards, Risk and Reward. Analysis of Bouncing Trend, Track and monitor Regional and branch performance on monthly basis and analysis of collection efficiency. Review and Analyses metrics and Bureau data such as Customer Details (CIBIL & CRIF Score) that could uncover fraudulent behavior and identify early warning signals. Prepare Risk Reports (Dash Boards) & Proposals to Executive committee on Monthly (ERMC) & Quarterly (RMC) Basis. Reviews and assesses risk management policies and protocols; makes recommendations and implements modifications and improvements

Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. Your key responsibilities Processing Standards This is German language role, hence German Language Capability is must. Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liase with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. To promote an environment where all staff develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS. Your skills and experience Experience/ Exposure Specify the minimum level and type of experience required for the position (e.g. specialised or cross-functional, cross-industry experience, local or international experience) Clear understanding of Payments flow Wel versed with SWIFT Risk and Regulatory Business Payments, SWIFT Back office operation, Operation Risk Education/ Qualifications Minimum Graduation in any stream. German Language Certification (B1+)

Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. Your key responsibilities Handle the day-to-day processing of Collections, Letter of credit and Bank Guarantees as part of trade operation team in Delivery Hub, to meet agreed customer service level agreements and review outstanding transactions. Manage and ensure compliance (KOP, Ops manual etc.) with internal policies and audit and regulatory requirements Support and achieve excellent partnership with branch operations, and respective sales staff Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts.

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Tech Risk & Controls Lead in Cybersecurity and Technology Controls, you will be responsible for identifying and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of the technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape. We are seeking a Regulatory and Industry Risk Assessment Lead with a deep background in audit, regulatory, and industry risk assessments to join our growing Technology Risk and Controls organization. This role will serve as the primary assessment lead, which includes interfacing with internal and external auditors, compliance and risk teams, internal stakeholders including product and platform teams, advising on complex audits, and ensuring the firm's continuous compliance with key regulatory frameworks, including SOX, PCI, GLBA, HKMA, RBI, and other industry standards. The successful candidate will provide strategic direction and expert leadership in audit readiness, assessment practices, and control optimization. Drive efficient and effective execution of assessments, ensuring alignment with organizational objectives, risk appetite, and regulatory compliance. Lead the governance of issues raised from our assessments, tracking concerns, and resolution of findings, and ensure timely and effective closure of identified control deficiencies. Provide subject matter expertise in regulatory assessments, ensuring that the organization adheres to applicable frameworks from HKMA or RBI and other relevant standards. Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations. Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals. Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and informing governance work. Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance. Minimum 5+ years of experience or equivalent expertise in technology risk management, information security, or a related field, emphasizing risk identification, assessment, and mitigation. Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements (HKMA, RBI, etc.). Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies. Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives. Preferred qualifications, capabilities, and skills include CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred.,

The Associate Director, Second Line Assurance (2LA) within the Conduct, Financial Crime & Compliance (CFCC) function at Standard Chartered is responsible for conducting risk-based Assurance Reviews focusing on Systems and Data Risks. You will collaborate with the Head of Assurance to develop the 2LA Annual Plan and ensure its quality execution and timely delivery. Your role will involve identifying and communicating emerging risks, executing review tasks, and engaging in the review processes to enhance client experience and risk management. In your capacity as Associate Director, you will collect relevant information to develop risk-based assurance reviews, analyze principal risk types, and maintain engagement with stakeholders across different lines. You will be responsible for managing the scoping and execution of reviews, ensuring completion of workpapers and documentation, tracking issues, and driving performance improvement in line with the 2LA Methodology. It is crucial to promote cooperation and partnership with auditors, regulators, and industry peers while adhering to risk management standards and governance protocols. To be successful in this role, you should possess a Bachelor's degree or equivalent, with a background in Auditing, Operational Risk, Compliance, or Financial Crime Compliance. You must have a minimum of 8-10 years of experience in audit or assurance, demonstrating strong analytical skills, communication abilities, and a risk-based approach. Your responsibilities will also include providing accurate reporting on 2LA standards, supporting risk management responses, and fostering a culture of compliance within the organization. Standard Chartered is an international bank committed to driving commerce and prosperity through diversity and inclusion. By joining our team, you will have the opportunity to work for a purpose-driven organization that values difference, advocates inclusion, and supports continuous learning and growth. We offer a range of benefits including retirement savings, flexible working options, wellbeing support, and opportunities for personal and professional development. If you are ready to make a positive impact and contribute to our mission of being "here for good", we look forward to hearing from you.,

This role requires day to day processing of corporate actions for Equity securities, Proxy processing and Creation and Maintenance of static data, regulatory and client reporting, processing of corporate actions for debt securities, debt security master creation, income collection, regulatory and client reporting. The role is in the Global Securities Operation team which supports the clients of Investor Services India (GTB) The Jobholder report to VP - Head Asset Servicing, Global Securities Operations, in terms of guidance and authority and is guided by their in terms of strategic issues, compliance, etc. However the jobholder should be able to independently interact with Internal/External parties. Your key responsibilities Daily creation and Maintenance of various Static Data and Matrices Capturing of Corporate Events related to Equity Securities from various sources Ensuring timely reporting of Forthcoming Events and Entitlements to Clients. Creation of outstanding positions and relevant regulatory reporting. Tracking and reporting of forthcoming Meeting Events (Voluntary event) to clients. Daily processing of Proxy voting instructions (E voting) and related reporting. Daily updation of Paid up Capital and SAST reporting and Limit monitoring. Directly responsible for understanding various terms of debt securities & capturing them in our internal systems for static debt master creation. Reconciling dividend receipts, processing & intimating clients as per deadlines. Ensuring timely reporting of debt entitlement notifications. Event processing for fixed income securities which would include tracking and delivery of physical/ electronic securities to issuer prior to due date. Voluntary event processing for fixed income securities which would include monitoring of Client instructions Daily processing of monetary corporate action payments with respect to interest and redemption processing which involves projections, tracking receipts. processing & reporting. Co-ordination with Issuers/ Paying Agents / Trustees for confirmation of receivables, TDS amount deduction & timely receipts. Maintaining DB internal control standard, implement, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring Ensuring market and internal deadlines are met to meet the overall objective of ensuring excellent service to clients. Monitoring & escalating non receipts of dividend & other debt receivables to relevant authorities. Daily, weekly, monthly and quarterly reporting to clients, regulators and management. Your skills and experience Knowledge & Experience / Qualifications Graduate (BA / BS / B.Com, etc.) with 5 to 7 years experience in the relevant field Knowledge of Group system like DB Trader/IDMS would be an added advantage. The candidate should be proficient in written and verbal communication.

Corporate Title: AVP The DWS Non-financial Risk Management (NFRM) team is part of the DWS Chief Risk office within the DWS CFO division. The DWS Chief Risk office is a dedicated risk oversight and control function, independent from the Front Office and mandated to manage financial, non-financial and investment risks for DWS Group and its subsidiaries. DWS NFRM acts as 2nd line of defense (2LoD) Risk Control Function with the current mandate: Develop, establish and assure qualitative, effective and consistent framework for Non-financial Risk Management and specific NFR risk types Oversee NFR remediation and adherence to risk appetite and tolerance Coordinate integrated NFR reporting Act as Risk Type Specialist for several non-financial risk types Manage Operational Risk Capital You will join the DWS Risk team based in India reporting to the Head of NFRM Quality Assurance. As a subject matter expert designing and performing NFRM Quality Assurance activities, you will be responsible for assessing and tracking remediation of, NFRM framework adherence. You will work in partnership with all 3LoD (e.g., risk owners, Divisional Control Office, Chief Security Office, Internal Audit, the global NFRM team and related 2nd line functions like Compliance and AFC). Your key responsibilities Develop a strong understanding of the NFRM framework and provide feedback on ongoing changes - to support effective / efficient Non-financial Risk Management Create a robust Quality Assurance process across key sections of the NFRM Framework (incl. controls), to support the effective monitoring / reporting of DWS Non-financial Risk Appetite Maintain Quality Assurance processes across all elements of the NFRM Framework and controls (including substantive testing) Engage / challenge DWS and DB stakeholders across 1st and 2nd LoD on ongoing Quality Assurance activities, and remediation Provide ongoing management reporting of Quality Assurance results and planned activity Engage with ongoing NFRM Framework programs to ensure Quality Assurance activities are effectively embedded Your skills and experience University degree (Economics, Finance, Maths, Natural Sciences, or equivalent) Experience of Quality Assurance (2+ years) in financial services or in audit, is a prerequisite Experience (5+ years) in risk management in the finance industry, consulting, audit, and regulatory frameworks (e.g MaRisk) Relevant professional certifications are a plus (Risk Management Certificates, Auditor, etc.) Knowledge of Asset Management is a plus Proficiency in MS PowerPoint, Excel, and Word Ability to take initiative and constructively challenge the status quo Strong team player and collaborative mindset Strong English written and verbal communication skills

Summary ofroleThe roleinvolves building robust fraud detection frameworks, managing investigationsthrough empanelled risk agencies, engaging with law enforcement and businessteams, and driving awareness across teams. Key ResponsibilitiesDevelop and implement fraud risk frameworks across customer and distributors life cycle . Monitor transactions, claims and sales practices to identify red flags and fraud patternsLead and manage investigations of suspected fraud cases through empanelled risk agencies, ensuring timely closure with quality reporting. Evaluate and monitor performance of risk agencies to ensure adherence to defined SLAs and investigation quality standards. Drive vendor staff training programs to improve competency, investigation skills, and compliance with fraud risk protocols. Collaborate with internal stakeholders (underwriting, claims, operations, audit, compliance) to strengthen process controls. Liaise with law enforcement agencies and industry bodies for complaint filling and resolution. Conduct fraud awareness and sensitisation training across distribution channels and operations teams. Provide root-cause analysis of fraud incidents and recommend process/policy improvements.

PurposeTo identify preventive ways to avoid any risk occurrenceTo decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measuresTo coordinate and perform investigation on various cases allotted & report within timelinesProactively detect problems or gaps in different processes, ensure mitigation, and loop closureTo effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trendsLearning and ground sensing to be shared with the stakeholders for root cause analysisAccountabilityEffective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on qualityEnsure issues are picked up in a proactive manner & necessary corrections are madeCreate network across the industry to identify nexus / racketProactively engage with law enforcement agencies for imparting knowledge and filing complaint. Imparting risk awareness/sensitization trainings across various branch locations / departments.