Operation Lead / Manager

Job Requirements

· Bachelor's degree in business administration, Finance, or related field (MBA preferred).

· 2-4 years of experience in operations, compliance, or financial management.

· Strong knowledge of Indian statutory and regulatory compliance.

· Hands-on experience with preparing management dashboards using reporting tools,

dashboards, or MS office platforms.

· Knowledge of labour laws, tax regulations, and payroll systems in India

· Excellent analytical, problem-solving, and reporting skills.

· Strong communication and stakeholder management abilities.

· High integrity, attention to detail, and ability to handle confidential information.

Job Responsibilities:

The Senior Executive -Operations and Compliance holds a critical role with a dedicated accountability and responsibility to support all operational and compliance functions of the Company in India. The operational accountability includes but not limited to:

· Ensure the smooth execution of periodic operational processes, including but not limited to:

o Salary and tax administration, statutory and regulatory compliance

o Vendor relationship management

o Workplace management and CSR (Corporate Social Responsibility) activities

o Adherence to organizational standards, management of accounts payable and receivable

o Employee benefits and business insurance administration

o Oversight of company policies, SOPs, and timely reporting of operational data to management

o Employees travel and reimbursement managements

· Develop, manage, and monitor the annual operations budget in coordination with the Head of India and relevant stakeholders.

· Track actual expenses against budgeted figures, analyse variances, and recommend corrective actions where necessary.

· Ensure all departmental and operational spending aligns with financial goals and compliance requirements.

· Collaborate with finance and leadership teams to optimize cost efficiency while supporting business objectives.

· Contribute to strategic planning by providing forecasting, financial analysis, and cost control recommendations.

· Monitor and manage overall operational costs, implementing appropriate cost control measures

· Deliver accurate and timely reports and management metrics to support performance tracking and operational efficiency goals

· Supervise shared service personnel (BSS), ensuring optimal delivery and efficiency of shared services

· Provide strategic input and leadership on cost control initiatives and operational support for broader strategic goals

· Facilitate cross-departmental collaboration (Sales, HR, Delivery) by extending operational support where needed

· Take on additional duties as assigned, ensuring business continuity through effective backup and delegation of responsibilities

Nice to Have ·

Exposure to CSR program management and workplace administration.

Proven ability to drive cost control initiatives and process improvements.

Familiarity with global compliance standards such as ISO and cross-border operations.

Experience in automation of operations processes·

Working experience with Software/IT industry

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Dispur, Guwahati, Assam: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• office administration: 1 year (Preferred)
• total work: 2 years (Required)

Work Location: In person