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Ignites Human Capital
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Openings For Accenture ,Hyderbad Salary upto 8lks

Openings For Accenture ,Hyderbad Salary upto 8lks

Ignites Human Capital

1 - 6 years

|

3 - 7 Lacs

Posted:22 hours ago| Platform:

Apply

Skills Required

english voice college escalations csr education inbound retention resolution associate csa executive customer support client bpo process query complaints resolve cse calls service calling relationship handling support customer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Call Umar@7815882100

call shaina@7848820047

call kashish@7816842400

call monika@9886112704

call kim@7829423175

call kavya@7849020010

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Ignites Human Capital

Human Resources and Staffing

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