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2 - 5 years

4 - 7 Lacs

Chennai

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CCNA Certified from CISCO ( Network ) with min 1 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR Vandana - 8464822386

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2 - 5 years

3 - 8 Lacs

Lucknow

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Req ID: 316956 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Support Senior Associate - Cisco to join our team in India, Uttar Pradesh (IN-UP), India (IN). Job Responsibilities: Gather requirements, analyze technical networking issues and provide options and recommendations. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area. Supporting customer environments on 24x7x365 basis. Mandatory: Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind Network support and/or Network operations experience of 1-3 years Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture developmentand requirements for testing / proof of concept. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network Advanced knowledge and troubleshooting skills to support wireless infrastructures. Advanced skills in gathering requirements and designing/implementing/supporting network solutions Advanced skills and knowledge and adherence to Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals *********************************************** Experience :- 1 - 3 years of relevant experience or equivalent combination of education and work experience. Skills :- Good troubleshooting skills Customer facing skills Good verbal and written communication skills. Educational Qualification :- B.Tech. or Any Graduate Minimum Certifications or Professional Credentials:- Minimum of CCNA level certification. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network, Telecom, Telecommunications, CCNA, Technology

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3 - 5 years

2 - 6 Lacs

Bengaluru

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Company Overview EverestIMS Technologies is a product company founded by a group of technocrats who have been working with each other for over 14 years and have a combined experience of close to 100+ years. With a rich market experience in the I&O space, the company has built its widespread presence across the country and internationally through its product portfolio. The organization specializes in providing integrated IT solutions to empower corporations and enterprises to deliver enhanced services to their end-users. Job Summary We are looking for a creative and analytical Social Media Specialist to manage and grow our presence across key digital platforms. This role requires a strong understanding of B2B social media strategies, especially within the enterprise software and IT infrastructure space. You will be responsible for planning, creating, executing, and optimizing both organic and paid social campaigns that enhance brand awareness, drive website traffic, engage IT decision-makers, and contribute to lead generation efforts. Key Responsibilities: Social Strategy & Execution Develop and implement platform-specific social media strategies (primarily LinkedIn, Twitter, YouTube, and Instagram) aligned with the overall marketing and brand goals. Content Creation & Scheduling Plan, write, and schedule content tailored to the platform and audience ranging from thought leadership posts and product updates to event promotions and customer stories. Community Engagement Proactively engage with followers, prospects, and industry influencers to foster community growth, respond to queries, and build brand credibility. Paid & Organic Campaigns Run targeted paid campaigns (especially on LinkedIn) to amplify reach, promote content, and generate MQLs. Monitor organic performance and boost high-performing posts. Performance Analysis Use analytics tools to track engagement, impressions, CTR, and conversions. Generate monthly reports and provide insights to refine social strategy and content direction. Competitor & Industry Monitoring Stay informed about competitors, trending topics, hashtags, and industry movements to inform content and positioning strategies. Cross-functional Collaboration Work closely with content writers, designers, product marketers, and the SEO team to ensure unified messaging and impactful campaign rollouts. Required Skills & Experience 3-5 years of experience in social media marketing, preferably in a B2B or tech/SaaS environment. Proficiency in social media management tools like Hootsuite, Buffer, Sprout Social, or similar platforms. Experience with social media analytics tools like LinkedIn Analytics, Facebook Insights, and YouTube Studio. Strong understanding of paid social advertising, particularly LinkedIn and Meta Ads Manager. Familiarity with social listening and reputation management tools such as Brandwatch, Mention, or similar. Excellent copywriting and communication skills with a knack for simplifying complex tech concepts. Ability to manage multiple campaigns simultaneously and work cross-functionally in a fast-paced environment. Nice-to-Have Exposure to B2B software product lines like ITSM, ITOM, AIOps, or Network Monitoring. Experience working with global B2B audiences across APAC, the US, and the Middle East markets. Knowledge of content repurposing and campaign localization.

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2 - 5 years

2 - 4 Lacs

Gurugram

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Job Summary :- We are seeking a detail-oriented and proactive Employee Monitoring Specialist to oversee and manage employee activity monitoring systems to ensure compliance with company policies, enhance productivity, and protect sensitive information. The ideal candidate will have experience with monitoring tools (e.g., Teramind, ActivTrak, or similar platforms), data analysis, and compliance management. Key Responsibilities :- Administer and manage employee monitoring software (e.g., Teramind, ActivTrak, etc.) to track user activity, system access, and data handling. Monitor, review, and analyze employee activity reports to identify anomalies, suspicious behaviors, or policy violations. Work closely with compliance, HR, and IT departments to investigate incidents, prepare reports, and recommend corrective actions. Ensure that monitoring activities comply with company policies, data privacy regulations, and legal standards. Develop and maintain monitoring dashboards, alerts, and reporting mechanisms for leadership. Assist in drafting and updating company policies related to acceptable use, data handling, and system access. Conduct audits and periodic reviews of employee system usage, application access, and document handling. Train relevant stakeholders on monitoring systems, security best practices, and compliance requirements. Maintain accurate and secure records of monitoring activities, incidents, and resolutions. Stay current on best practices, industry trends, and evolving regulations related to employee monitoring and data protection. Required Qualifications :- Bachelors degree in Information Technology, Cybersecurity, Business Administration, or a related field. 2+ years of experience in employee monitoring, IT compliance, or cybersecurity. Hands-on experience with monitoring platforms like Teramind, ActivTrak, Veriato, or similar. Strong understanding of data privacy laws, including GDPR, HIPAA, or other relevant regulations. Excellent analytical, problem-solving, and communication skills. Ability to handle sensitive and confidential information with discretion and integrity. Preferred Qualifications :- Certifications in IT security, compliance, or data privacy (e.g., CIPP, CISSP, CISM, CompTIA Security+). Experience working in a regulated industry (e.g., finance, healthcare, or SaaS). Familiarity with incident response and investigation processes.

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- 4 years

2 - 4 Lacs

Chennai

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Greetings From Scorelabs Inc ! Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation Required Should be comfortable with Rotational US Shifts (5 Days working) Age Should be Below 32 Call / What's app HR Vandana - 8464822386

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1 - 5 years

1 - 5 Lacs

Noida

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24*7 Rotational (US shift) Job Descriptions 24x7 monitoring of alerts, on-call escalation, opening bridges. Monitor and run batch job schedules in Tidal, create schedules, coordinate changes updates with application teams. Must have experience in handling global customer (Specially US) Must have good experience with Monitoring Tools like SCOM, SolarWind Good Understanding of Monitoring Dashboard and Alert Management Must have knowledge of DataCentre Operation processes CIM Critical Incident management, coordinating bridges, engaging resources, sending out and tracking updates of P1 incidents. Must have good experience of ITSM Tool like ServiceNow, Remedy, EasyVistas Management and oversight of offsite/Onsite team from an Staff availability during P1/P2 issues, escalation management. Produce reports and validation of SLA adherence on availability, System Performance, Problem tracking, etc. Interested candidate, please share your resume on this mail id pooja@agreeya.com

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