106 Network Monitoring Jobs - Page 4

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Bachelor s degree - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environment - Logistics background and lean/six sigma training is a plus - Proficient in SQL

Job Title: Senior Network Engineer Company: New Era Technology (www.neweratech.com) Employment Type: Full-Time | Permanent Location: Remote (India) Experience: 10+ years Industry: IT Services & Consulting Functional Area: IT Infrastructure / Network Administration Key Skills: Cisco Routers, Switches, Firewalls, Network Design, 802.1X, NAC, NDSS, Compliance, Troubleshooting, JIRA, Network Monitoring, CCNP About Us New Era Technology is a trusted technology solutions provider with global reach. As a partner to leading enterprises, we deliver cutting-edge IT infrastructure solutions. Were expanding our team and seeking a highly experienced Senior Network Engineer to support network compliance, design, implementation, and optimization initiatives. Position Overview We are looking for a proactive and skilled Senior Network Engineer to join our global networking team, supporting a leading enterprise client. This is a remote opportunity offering long-term career growth and the chance to work on critical network security, design, and performance initiatives. Key Responsibilities Compliance & Network Remediation Work closely with Client teams to resolve Farm Breaks and NDSS compliance issues. Review and update configurations in tools like NASH, Sevone, ServiceNow, Verum . Maintain accurate compliance documentation and reports. 802.1X & NAC Implementation Deploy 802.1X authentication across all regions. Implement Network Access Control (NAC) solutions and troubleshoot related issues. Create and maintain documentation and deployment playbooks. Network Design & Implementation Design and implement Cisco-based solutions – routers, switches, firewalls, wireless, VPNs. Plan and execute network upgrades, migrations, and expansions. Maintain network architecture diagrams and configuration standards. Maintenance & Troubleshooting Proactively monitor network health and resolve performance issues. Provide Tier 2/Tier 3 support and perform root cause analysis of network incidents. Update and maintain device configurations and firmware. Network Security & Optimization Configure and manage firewalls, IDS/IPS, VPNs , and other security tools. Conduct vulnerability scans and apply remediation measures. Optimize bandwidth using QoS and traffic analysis tools. Collaboration & Documentation Work with global IT teams to ensure seamless integration and security. Mentor junior engineers and contribute to knowledge sharing. Maintain comprehensive technical documentation. Qualifications & Skills Education Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) Experience 10+ years of experience supporting large enterprise networks Hands-on expertise with Cisco network devices (routers, switches, firewalls) Experience with tools like SolarWinds, PRTG, Cisco DNA Center , etc. Familiarity with JIRA for ticket and work management Exposure to cloud networking (AWS, Azure, GCP) is a plus Certifications CCNA (Mandatory) CCNP (Preferred) CCIE (Nice to have) Technical Skills Proficient in TCP/IP, OSPF, BGP, EIGRP, VLANs Strong troubleshooting and problem-solving abilities Scripting knowledge (Python) is an added advantage What We Offer 100% Remote Work Flexibility Global exposure supporting Fortune 500 clients Collaborative and innovation-driven culture Competitive compensation and benefits Long-term career opportunities with a global technology leader Apply now and become part of a world-class network engineering team at New Era Technology , where your expertise will shape enterprise connectivity and compliance.

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: Solarwinds. Experience5-8 Years.

1. Develop and implement the long-term strategic vision for the network operations department. This includes defining goals, objectives, and performance metrics aligned with the organization's overall business objectives. 2. Assess emerging technologies and industry trends to identify opportunities for network infrastructure improvements and make recommendations for investments in equipment, software, and resources. 3. Responsible for managing and leading the network operations team. This involves hiring and onboarding new team members, setting performance goals and expectations, conducting performance evaluations, and providing coaching and mentoring to foster professional growth. 4. Allocate resources effectively, delegate responsibilities, and ensure that the team has the necessary skills and knowledge to perform their duties. 5. Oversee the design and implementation of network architectures that meet the organization's requirements for performance, scalability, and security. 6. Work closely with network engineers and architects to evaluate and select appropriate network technologies, hardware, and software solutions. 7. Ensure that network designs adhere to industry standards, best practices, and compliance requirements. 8. Responsible for managing the budget for network operations. 9. This includes forecasting, planning, and allocating resources effectively to support ongoing operations, maintenance, and upgrades. 10. Collaborate with finance and procurement teams to negotiate contracts with vendors and manage relationships with third-party service providers. 11. Oversee network performance metrics, capacity utilization, and trends to identify bottlenecks, areas for optimization, and potential risks. 12. Develop and implement strategies to improve network performance, enhance scalability, and ensure high availability. 13. Establish performance baselines and conduct regular capacity planning to support future growth and demand. 14. Oversee the incident and problem management processes to ensure timely resolution of network-related issues. 15. Collaborate with cross-functional teams to investigate and resolve complex incidents, ensuring minimal impact to business operations. 16. Establish incident response procedures, escalation paths, and communication channels to maintain effective incident management. 17. Manage relationships with network equipment vendors, service providers, and technology partners. 18. This includes evaluating vendor proposals, negotiating contracts, and ensuring service level agreements (SLAs) are met. 19. Stay updated on industry trends and emerging technologies to assess vendor capabilities and identify opportunities for strategic partnerships. 20. Ensure that network operations comply with relevant industry regulations, data protection requirements, and security standards. 21. Collaborate with the security team to implement and maintain network security controls, including firewalls, intrusion detection systems, and encryption. 22. Develop and enforce network policies and procedures to mitigate security risks and ensure data integrity and confidentiality. 23. Act as a liaison between network operations and other departments or stakeholders within the organization. 24. Provide regular updates, reports, and presentations to executive management, highlighting the performance, challenges, and strategic initiatives of network operations. 25. Communicate effectively with technical and non-technical stakeholders to facilitate understanding and alignment of network-related initiatives. 26. Promote a culture of continuous improvement within the network operations team. Encourage innovation, identify areas for process optimization, and implement best practices to enhance operational efficiency. 27. Stay updated on industry advancements, attend conferences, and participate in professional development activities to ensure your knowledge and skills remain current. 28. Responsible for the architecture, design, implementation, and support of large enterprise WAN & LAN networks. 29. Over-view of day-to-day NOC operations and ensure seamless operations. 30. Provide continual improvement in Network by having adequate checks and balances. 31. Adoption of industry best practices and develop process and procedures and guide team to adhere. 32. Need to monitor & drive teams performance. 33. Impart trainings to team on new Solutions and Technologies. 34. Strategic ideas implementation for the betterment of the services 35. Manage Projects and ensure delivery at its best within the committed timelines. 36. Work with OEMs, Network Providers and System Integrators for identifying best of breed solutions. 37. Responsible for vendor evaluations, selection, and proof of concept analysis. 38. Responsible for budgeting and forecasting for all network and security infrastructure services. 39. Help team in preparation of RFP / RFQ and maintain documentation. 40. Responsible for managing large teams. Keywords: 1) In-depth knowledge in Software Defined Networks (SDN) & SD-WAN - Mandatory 2) Expert knowledge in Networking, data communications, information security and systems Engineering. - Mandatory 3) Knowledge in Technical Bid evaluation and processing - Mandatory 4) Knowledge on Network devices of various OEMs such as; Cisco, Juniper, Alcatel..etc - Mandatory 5) Excellent interpersonal, communication and presentation skills - Mandatory 6) Knowledge in VC Managements and its protocols - Desireable 7) Knowledge on Fiber and its active components such as MUX, Transponders, LIU, OTDR..etc - Desireable 8) Knowledge on Project Management - Desireable Technical Skills 1) Strong understanding of Enterprise Network, system and application level Security issues. - Mandatory 2) Routing and Switching - Mandatory 2) MPLS, SD-WAN, SDN Technology - Mandatory 3) Network Security - Firewalls, IDS/IPS, Proxy - Mandatory 5) Good understanding and skills in Network Traffic Engineering and Analysis - Mandatory Experience 1) 10 plus years of experience in IT with core competency in Network & Security or B.Sc (Computers) with 11 plus years of working experience on large complex enterprise Network - Mandatory 2) Experience in Routing protocols like MPLS (Traffic Engineering, L2/L3 VPN), MBGP/BGP-4, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 3) Strong experience in Software Defined Network (SDN) - Mandatory 4) Strong experience in SD-WAN. - Mandatory 4) Minimum 5 years Experience in people Management. - Mandatory 5) Extensive experience in leading and managing complex internetworking solutions from design to implementation. - Mandatory 6) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 7) Experience with telecommunication industry best practices on network architecture, systems architecture, as well as product/service design and implementation strategies. - Mandatory 8) Experience in vendor evaluation, negotiation and Management - Mandatory 9) Well versed with new age technologies and trends to integrate with existing systems - Mandatory 10) Must have handled a team size of minimum 10 members. - Mandatory _

1) Monitor and Manage the Network using Monitoring tool. 2) Raise ticket with provider and track the incidents till the resolution. 3) Timely updation of issues and status to all the required stakeholders. 4) Troubleshoot BGP routing issues and issues related to route-map and prefix-list configurations. 5) Support DR-DRILL activities planned 6) Auto fail over testing 7) Take configuration back-up of devices 8) Assist and coordinate with Banks for Network Support requirements 9) Maintain required logs and tracker 10) Adhere to shift handover process. 11) Work in 24x7 rotational shifts, for supporting Network operations. 12) Develop and maintain related documentation. Skills: 1) CCNA - Mandatory 1) Routing & Switching - Mandatory 2) MPLS Technology - Mandatory 3) Network Monitoring & Management tools - Mandatory 4) MS Office - Mandatory 5) Software Defined Network (SDN) & SD-WAN - Desirable 6) VPN technologies- Desirable 7) ITIL Foundation - Desirable. Education & Experience: 1) B.E/B.Tech, M.Tech / MCA (Computer/IT) with 2 to 3 plus years or B.Sc (Computers) with 4 plus years of working experience on large complex enterprise networks. - Mandatory 2) Experience in Core Networking Skills (LAN/WAN / Data Center) - Mandatory 3) Experience with protocols/technologies such as OSPF, EIGRP, BGP, STP, HSRP, VRRP, VLAN, VXLAN. - Mandatory 4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 5) Configuration experience on network management and monitoring tools - Desirable .

1. Develop and implement the long-term strategic vision for the network operations department. This includes defining goals, objectives, and performance metrics aligned with the organization's overall business objectives. 2. Assess emerging technologies and industry trends to identify opportunities for network infrastructure improvements and make recommendations for investments in equipment, software, and resources. 3. Responsible for managing and leading the network operations team. This involves hiring and onboarding new team members, setting performance goals and expectations, conducting performance evaluations, and providing coaching and mentoring to foster professional growth. 4. Allocate resources effectively, delegate responsibilities, and ensure that the team has the necessary skills and knowledge to perform their duties. 5. Oversee the design and implementation of network architectures that meet the organization's requirements for performance, scalability, and security. 6. Work closely with network engineers and architects to evaluate and select appropriate network technologies, hardware, and software solutions. 7. Ensure that network designs adhere to industry standards, best practices, and compliance requirements. 8.Responsible for managing the budget for network operations. 9. This includes forecasting, planning, and allocating resources effectively to support ongoing operations, maintenance, and upgrades. 10. Collaborate with finance and procurement teams to negotiate contracts with vendors and manage relationships with third- party service providers. 11. Oversee network performance metrics, capacity utilization, and trends to identify bottlenecks, areas for optimization, and potential risks. 12. Develop and implement strategies to improve network performance, enhance scalability, and ensure high availability. 13.Establish performance baselines and conduct regular capacity planning to support future growth and demand. 14. Oversee the incident and problem management processes to ensure timely resolution of network-related issues. 15. Collaborate with cross-functional teams to investigate and resolve complex incidents, ensuring minimal impact to business Requirements Candidate Profile: 1) In-depth knowledge in Software Defined Networks (SDN) & SD-WAN - Mandatory 2) Expert knowledge in Networking, data communications, information security and systems Engineering. - Mandatory 3) Knowledge in Technical Bid evaluation and processing - Mandatory 4) Knowledge on Network devices of various OEMs such as; Cisco, Juniper, Alcatel..etc - Mandatory 5) Excellent interpersonal, communication and presentation skills - Mandatory 6) Knowledge in VC Managements and its protocols - Desireable 7) Knowledge on Fiber and its active components such as MUX, Transponders, LIU, OTDR..etc - Desireable 8) Knowledge on Project Management - Desireable 9) 10 plus years of experience in IT with core competency in Network & Security or B.Sc (Computers) with 11 plus years of working experience on large complex enterprise Network - Mandatory 10) Experience in Routing protocols like MPLS (Traffic Engineering, L2/L3 VPN), MBGP/BGP-4, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 11) Strong experience in Software Defined Network (SDN) - Mandatory 12) Strong experience in SD-WAN. - Mandatory 13) Minimum 5 years Experience in people Management. - Mandatory 14) Extensive experience in leading and managing complex internetworking solutions from design to implementation. - Mandatory 15) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 16) Experience with telecommunication industry best practices on network architecture, systems architecture, as well as product/service design and implementation strategies. - Mandatory 17) Experience in vendor evaluation, negotiation and Management - Mandatory 18) Well versed with new age technologies and trends to integrate with existing systems - Mandatory 19) Must have handled a team size of minimum 10 members. - Mandatory _

"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place "“ where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE" Within the Siemens Infrastructure Project Management, you will be the key commercial partner for the Domestic/Export projects. You will be contributing to the financial transparency and ensure that the organization is having the necessary information for decision making on hand. Ensure the accuracy of project books and records and keeping our systems updated, e.g. SAP and ensure compliance with Siemens Financial Reporting Guidelines. Support the Project Manager in Project execution and set targets that are managed with due professional care and optimize the project gross profit, cash flow and assets and financing instruments. Proactively communicates with customer's representatives and manages solving of commercial issues. Drive Contract management throughout the project delivery phase including proactive opportunity and claim management strategies to maximize the project outcome. Optimize operating working capital throughout the project lifecycle to ensure positive free cash flow. Has knowledge of Commercial Project Management. Is aware about concepts in relation to POC accounting, NCM, Forex, Taxation. Add-on experience in PE management and accounting will help. "WE DON'T NEED SUPERHEROES, JUST SUPER MINDS! WE'VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU? We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Smart Infrastructure athttps://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers atwww.siemens.com/careers"

Role & responsibilities Monitor network, server, and system alerts via tools and dashboards Identify, diagnose, and troubleshoot performance issues, outages, or failures Escalate unresolved issues to higher-level support teams as per SOPs Maintain detailed logs of incidents, resolutions, and routine checks Perform health checks of IT systems and data centers periodically Follow up with vendors or internal teams on pending issues or hardware replacements Maintain documentation for standard operating procedures and network diagrams Ensure 24x7 system availability in collaboration with the IT team (may include rotational shifts) Preferred candidate profile Bachelors degree in Computer Science, IT, or related field 1–3 years of experience in a similar IT/NOC support role Strong understanding of LAN/WAN, routers, switches, firewalls, and server environments Hands-on experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, PRTG) Basic knowledge of Windows/Linux server administration Excellent problem-solving and communication skills Ability to work in a fast-paced, rotational shift environment

Required Skills Technology | Basic Networking Activities | Configuring and Managing TCP/IP Technology | Data Center Administration | Networking Technology | Telecom OSS / BSS | Network Monitoring Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Network Monitoring Tools | Eventlog Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Networking Certifications | CCNA | CCNA Routing and Switching Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1(Incident and Service request) Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift andnbsp; engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.

Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Bachelor s degree - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environment - Logistics background and lean/six sigma training is a plus - Proficient in SQL

A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. 1)Bachelor s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment Graduate with Bachelor s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams

This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Bachelor s degree - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environment - Logistics background and lean/six sigma training is a plus - Proficient in SQL

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Bachelor s degree - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environment - Logistics background and lean/six sigma training is a plus - Proficient in SQL

Key Responsibilities: NMS Configuration and Maintenance: Configure and maintain the NMS platform, ensuring it accurately monitors the network infrastructure, including network devices, servers, applications, and databases. Report Generation and Analysis: Develop and maintain custom reports and dashboards to provide insights into network performance and identify potential issues. Troubleshooting and Support: Troubleshoot NMS-related issues, investigate performance problems, and provide technical support to end users. Documentation and Procedures: Maintain documentation for NMS configurations, procedures, and troubleshooting steps. Required Skills and Knowledge: NMS Tool Proficiency: Extensive experience with a specific NMS tool (e.g., SolarWinds, Nagios, Zabbix). • Networking Knowledge: Strong understanding of network protocols, devices (routers, switches, firewalls), and security concepts. • System Administration: Basic knowledge of operating systems (Windows, Linux), virtualization, and databases. • Troubleshooting and Analytical Skills: Ability to diagnose and resolve network issues, analyse performance data, and identify root causes. • Communication and Collaboration: Excellent written and verbal communication skills, ability to work effectively with other IT staff, and ability to document technical information. • Scripting Skills (Optional): Familiarity with scripting languages (PowerShell, Python) for automating NMS tasks. Role & responsibilities

About The Role : Lead and manage a team providing Infrastructure Monitoring Services using SolarWinds and SCO. Oversee implementation, upgradation, migration, and solutioning of Infra monitoring tools. Handle vendor and process management efficiently. Ensure smooth delivery service operations, managing teams, deliverables, and SLAs effectively. Lead, steer, and execute projects, ensuring alignment with organizational goals. Communicate effectively with internal and external stakeholders through excellent oral and written skills. Primary Skills Expertise in SolarWinds (NPM, NCM, NTA, IPAM, SAM). Understanding of monitoring tools architecture, functionality, and connectivity. Hands-on experience with implementation, upgradation, and migration of monitoring tools. Integration of monitoring tools with third-party applications. ITIL framework expertise. Secondary Skills: Proficiency in Excel for data analysis and reporting. Risk assessment and governance knowledge. Strong communication and stakeholder management. Change management expertise.

About The Role Configure, manage, and troubleshoot routers, switches, and firewalls (Cisco, Juniper, etc.). Monitor network performance and ensure system availability and reliability. Implement and maintain routing protocols (e.g., OSPF, BGP, EIGRP). Manage VLANs, STP, trunking, and other Layer 2 technologies. Perform regular network maintenance and upgrades. Collaborate with IT teams to design and implement network solutions. Maintain documentation of network configurations, diagrams, and procedures. Respond to and resolve network incidents and service requests. Ensure network security through access controls, firewalls, and VPNs. Conduct network capacity planning and performance tuning. Primary Skills Strong knowledge of TCP/IP, subnetting, NAT, and DHCP. Hands-on experience with Cisco IOS/NX-OS or similar platforms. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Certifications such as CCNA , CCNP , or equivalent are highly desirable. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! You will be responsible to create and maintain technical documentation for all network-related processes, architectures, and solutions. Participate in an on-call rotation for critical network incidents and issues outside of business hours & Major incident handling. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience: 6+ Years of total IT Experience. Experience in designing and implementing complex network solutions that meet the business requirements of our clients. Experience in Installation, configuration, and maintain network equipment, including switches, routers, firewalls, NSX, WIFI, and virtual private networks (VPNs). Troubleshoot and resolve network-related issues, both proactively and reactively. Experience in monitoring network performance and analyze network traffic, utilizing network monitoring tools to proactively identify and resolve potential issues. Collaborate and communicate effectively with cross-functional teams, including technical and non-technical stakeholders, to ensure timely resolution of network-related issues. Experience in maintain network security through the implementation of various security protocols, including firewalls, intrusion detection systems, and access control lists. Strong understanding of ITIL (Information Technology Infrastructure Library) framework and best practices. Strong interpersonal and communication skills. Experience in CISCO, Fortinet, Radware, VM-Ware NSX, SD-WAN, Palo-alto. Preferred Skills and Experience : Certifications: CCNP, CCIE or equivalent, NSE 4/5/7 , . Qualification: BSc., B.E./B. Tech, M.E. /M. Tech Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Monitoring entire infrastructure of using various monitoring tools like SCOM, SolarWinds, Telegraph, OEM. Monitoring various types of alerts like CPU Utilization Memory Utilization Database related alerts DR Replication issues Backup Failure Alerts Exchange Mail Queue Threshold Alerts Service Mailbox quota breach alert Adobe Experience Manager / Site 24/7 Alerts Application URL Alerting Scheduling Maintenance Mode for planned Activity. Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident. Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders. CMDB Inventory Management Onboarding and Offboarding of Device's are commissioned/decommissioned. Coordinating with Service Provider for MPLS related outage Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Role & responsibilities MUST be handling CALLS / Conversations with either US / UK Clients or coordination with OnSite teams. (US Accent / Neutral UK Accent). Responsibilities: Manage and maintain the Clients Monitoring Systems for On-premises entities like Servers, Network endpoints and other Infrastructure Monitoring and support experience on any one of the Cloud environments such as AWS, Azure or GCP Hands on experience using monitoring tools such as Zabbix, Cloud Watch, Azure Monitor etc. Preferred basic knowledge and experience on Cloud environments. Alerts and events Management via monitoring tools like Solar Winds, Cacti, Azure Monitor, SCOM, Cisco UCS, Control Up, Citrix Director , Tripwire, LogRhythm, Dynatrace and Splunk. Good knowledge on using ServiceNow for ticketing and Incident Management. Incident Management & Triaging based on SOPs & documented procedures. Critical & Major incident handling and management Backup & DB jobs monitoring Performance & availability monitoring Escalation of incidents to Fisher L2 and other teams Basic triage based on SOPs & Documented procedures. Categorize critical levels for incidents and service requests Participate in change management & Maintenance work Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations. Development of knowledge and skills in network and system administration, particularly about Clients architecture and platforms. Tier 1 Support for co-location, customer backup network and ISP services. Participate in a 24x7 call-out rotation including Weekend support. Montor the AD with Quest Active Directory Monitoring. Patching Services Support the patching activities required, including standard & emergency patching. Use SCCM/Intune and Ivanti Patch/Vulnerability Management tools for patching. Patching of servers and desktops may require troubleshooting (failure percentage) and the SLAs for troubleshooting patches will be on best effort. Backup Support Monitor backup jobs using Veeam tool. Perform basic triage for failed backup jobs and follow defined procedures. Preferred candidate profile Need Strong Communication Skills Need to work 5-days Office

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Data Center Networking Technologies Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities: Provide L2/L3 support day to day operational incidents. Excellent knowledge and troubleshooting skills on Cisco Data Center Switches and Routers. Excellent knowledge in network monitoring tool, configuration on Monitoring tools parameters, events management, and threshold mappings.-Good knowledge in Data Center technologies, Wireless, F5/Kemp Load balancer. Provide Level- 2/ 3 support and troubleshooting to resolve issues within SLA. Monitor system resource utilization, trending, and capacity planning Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations Good knowledge VPN technology (IPSEC, Site to site VPN and SSL VPN) Maintain design of LAN/WAN including protocols and routing. Troubleshooting critical incidents and problem tickets to Identify potential failures and recommend solutions. Update knowledge base with known errors/resolutions and update Runbook / Diagram. Timely Escalation of open Incidents internally & to respective service providers. Incident communication and notification for high priority incidents (P1 P2) Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA. Strong hands-on experience in WAN, LAN, VPN, MPLS, IPSEC Architecture and routing protocols (OSPF, BGP, EIGRP etc.) Extensive hands-on experience in troubleshooting of VPN, MPLS and internet links. Understanding of 24x7 mission critical enterprise applications and the impact of service disruption on a company's bottom line. Strong interpersonal and communication skills. Good analytical and troubleshooting skills Should be keen to learn NEW strategic technologies such as NFV, SDN and SDWAN concepts. Professional & Technical Skills: At least 2 - 8 years' experience in Wireless/Routing &Switching 2–3-year experience in Kemp or F5 Load balancer In-depth working experience in managing Cisco Routers & Switches Good to have working experience in managing Reverbed Steel head WAN optimizer Strong knowledge of networking and security fundamentals like TCP/IP, LAN, WAN, ACLs SSL, NAT, S2S VPN, TLS, DNS, DHCP, certificate and encryption. Knowledge of routing protocol like BGP, OSPF and EIGRP. Experience with Wireshark packet analyzers Good Communication skills. Ability to work independently and as a member of a team Service Operations Delivery experience Flexible to work in 24x7 environment should have knowledge of SLAs OLAs and KPIs Team player who also works well independently self-motivated Additional Information: The candidate should have a minimum of 3 years of experience in Data Center Networking Technologies Operations. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education

Shared accommodation in guest house is provided Pick & drop from guest house to plant & back in shifts provided Network engineer- Job Description Proven experience with network capacity planning, network security principles,and general network management best practices. Experience of handling customers from the initial point to escalating to the next level based on complexity of the issue. Ready to work in the morning or evening shift. Good Understanding of Routing and Switching protocols like OSPF, BGP, MPLS, ISIS Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. Experience in working in an NOC environment. Act as a point of contact for NOC team during the shift hrs. and escalate to concerned stakeholders as defined. Good hands experience on Cisco IOS/IOS-XR and Juniper junos Responsible for providing L2 network and security operations support. Assist in Design, implement, troubleshoot, and manage routing and switching and firewall infrastructure of customers' terrestrial networks. Expert knowledge of core routing and switching design principles, best practices,and related technologies. Design and deploy company LANs, WANs, and wireless networks, including Routers, switches and Firewalls. Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Monitor network performance and troubleshoot problem areas as needed.

Candidate will be responsible for Design, secure, and support industrial networks in manufacturing. Manage switches, VLANs, firewalls; ensure uptime; support IT/OT; troubleshoot latency; document configs; audit regularly.

About The Role #body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{color:rgb(0,0,0) !important;}#body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{background:rgba(230,231,232,1.0) !important;} Apply now IT Network Solutions Senior Engineer Job Location (Short): Hyderabad, India Workplace Type: Hybrid Business Unit: Corporate Req Id: 1496 .buttontextb0d7f9bdde9da229 a{ border1px solid transparent; } .buttontextb0d7f9bdde9da229 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Responsibilities Hands on experience in Juniper and Fortinet devices. Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Should support or maintain the customer's or the client's network and other in-house servers and should be able to configure it when needed. Monitor the performance of the network i.e, check its availability and utilization of the network and also it's latency Deliver more efficiency in their work by regularly testing for weaknesses and improve on that. Handle the VOIP system and upgrade whenever necessary. Planning, engineering, and monitoring the security arrangements for the protection of the network systems. Identifying, monitoring, and defining the requirements of the overall security of the system. Creating different ways to solve the existing threats and security issues. Configuring and implementing intrusion detection systems and firewalls Testing and checking the system for weaknesses in software and hardware. Maintaining firewalls, virtual private networks, web protocols, and email security. Creating virus and threat detection systems. Configuring and installing security infrastructure devices. Investigating intrusion and hacking incidents, collecting incident responses, and carrying out forensic investigations. Determining latest technologies and processes that improve the overall security of the system. Using industry-standard analysis criteria to test the security level of the firm. Developing tracking documents to note system vulnerabilities. Reporting the security analysis and monitoring findings. Supervising the configuration and installation of new software and hardware. Implementing regulatory systems in accordance with IT security. Informing the company about the security incidents as soon as possible. Modifying the technical, legal, and regulatory aspects of the system security. Defining and maintaining security policies. Occasionally replacing the security system protocol and architecture Education / Qualifications A skillful, dynamic and multitalented person having required certifications in Networking and hardware engineering. End to end IT Networking administration (WAN & LAN) Antivirus Management Maintaining and administering computer networks and related computing environments Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks Designing, configuring and testing networking software, computer hardware, and operating system software. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq StockholmHEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at?hexagon.com?and follow us?@HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Centre in India is the single largest R&D centre for the company globally. More than 2,000 talented engineers and developers create innovation from this centre that powers Hexagon's products and solutions. Hexagon’s R&D Centre delivers innovations and creative solutions for all business lines of Hexagon, including Asset Lifecycle Intelligence, Autonomous Solutions, Geosystems, Manufacturing Intelligence, and Safety, Infrastructure & Geospatial. It also hosts dedicated service teams for the global implementation of Hexagon’s products. R&D India – MAKES THINGS INTELLIGENT MAKE – The ingenuity of creating new solutions, processes, opportunities, by using Hexagon`s Reality Technology. THINGS – Hexagon`s sensors, software, and autonomous tech, stitched together by high-value engineering, and applied to various aspects of human endeavour. INTELLIGENT – To sense, understand, decide or act, either completely or partially, either through human control or autonomously. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. 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