106 Network Monitoring Jobs - Page 3

Firewall Engineer- Total Yrs. of Experience >=5 Years Relevant Yrs. of experience >=5 Years Detailed JD (Roles and Responsibilities) Firewall Engineer Setting up and managing Fortigate firewall devices to ensure optimal security. Continuously monitoring network traffic. Diagnosing and resolving firewall-related security issues. Develop and review firewall rule sets Work with network teams to review and approve firewall rule changes Ensure firewall and OS are up to date and compliant with vulnerability management patches Work with associated tools to monitor firewall health Implement firewall rule changes after required approved Monitor firewall logs and alerts Assist with day-to-day management of FortiGate firewall infrastructure Help troubleshoot security policy issues Mandatory skills Firewall Engineer Desired/ Secondary skills Setting up and managing Fortigate firewall devices to ensure optimal security. Continuously monitoring network traffic. Diagnosing and resolving firewall-related security issues. Develop and review firewall rule sets Work with network teams to review and approve firewall rule changes Ensure firewall and OS are up to date and compliant with vulnerability management patches Work with associated tools to monitor firewall health Implement firewall rule changes after required approved Monitor firewall logs and alerts Assist with day-to-day management of FortiGate firewall infrastructure Help troubleshoot security policy issues Domain Firewall Engineer WFO/WFH/Hybrid WFO Hybrid Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO 3.30 am to 12.30 pm EDT. 2:00 PM to 11:00 PM IST (depends on daylight saving time)

Required Skills Technology | Network Monitoring Tools | Traverse Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Technology | Network Monitoring Tools | Solarwinds Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Microsoft Windows Server Networking Fundamentals Details: 1. SCCM Administration - Working knowledge of SCCM administration and related dependent components like AD, DNS, BitLocker, Group Policies etc. 2. Patch Management: a. Deployment of monthly updates on every patch Tuesday following the Change process b. Provide the patching status report to the customer 3. Software Distribution: a. Deployment of application versions to keep the devices complaint b. Provide the deployment status report to the customer 4. Hardware and Software Inventory: a. Generate hardware and software inventory reports as per the customer requirements 5. Configure features Asset intelligence, DCM, Reporting 6. Manage and administer the client settings, system discoveries, collections, boundaries and bandwidth settings etc. 7. SCCM Client installation on Servers and Desktops 8. Hands on experience on fixing SCCM/Packaging related issues on End User Windows 10 devices 9. Expertise in Windows Batch Scripting 10. Windows 10 Autopilot 11. Create and Manage Windows 10 Image with customizations, LTI and ZTI 12. OS upgradation - In-place upgrade and Feature Upgrade 13. Troubleshoot OSD Task sequence errors 14. Monitor and troubleshoot the SCCM infrastructure components and client health issues 15. Monitor and Troubleshoot: a. Monitoring the daily health of SCCM infrastructure components and client issues b. Troubleshoot failed SCCM components and clients c. Troubleshoot failed Software and Patch Deployments 16. Backup and Maintenance - Knowledge on the SCCM site backup and Maintenance tasks 17. Incident and Service Request Management - Monitor the ticket queue and act up on the reported incidents on a daily basis 18. Address the tickets escalated from L1/L2 team 19. Manage and lead team of L1/L2 Technical Skills: In-depth hands-on experience on any two of SCCM, SCOM, Traverse, SolarWinds, ManageEngine, Nexthink etc.,

Dear Candidate, We are hiring a NOC Engineer to monitor and support network infrastructure for high availability and performance. Ideal for professionals with strong troubleshooting and network analysis skills. Key Responsibilities: Monitor network systems for outages and performance issues Troubleshoot Layer 13 network problems and escalate as needed Document incidents and perform root cause analysis Maintain network dashboards and alerting systems Required Skills & Qualifications: Experience with network monitoring tools (Nagios, SolarWinds, Zabbix) Understanding of routing, switching, and TCP/IP Familiarity with SNMP, syslog, and DNS Bonus: Certifications (CCNA, CompTIA Network+, or equivalent) Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Roles & Responsibilities include: Router & Switch Management. Patch and Upgrade Switch & Router with recommended version. Troubleshoot and resolve network/routing issues. Perform and maintain backup of all the Network Devices & Ensure Log Capturing of all the Network Devices. Monitor bandwidth utilization and recommend upgrade whenever needed. Maintain inventory of Network Devices and all links. Perform Basic Hygiene & Health Check for all the Network Devices as per customer defined schedule. Ensure monitoring is enabled for all Network Devices and Interface. Ensure Network Redundancy at every layer and highlight gaps (if found). Resolving Incidents/Service Requests with respect to Routing & Switching. Coordination with OEM for advanced troubleshooting. Firewall/NIPS Management. Patch and Upgrade Firewalls/NIPS with recommended version Implement Client approved Firewall Rules & Perform Firewall Rules Review as per agreed schedule Monitor & Manage Firewalls & NIPS & Ensure log capturing is enabled and is being performed for all the Firewalls/NIPS Perform and maintain backup of all the Firewall/NIPS Resolving Incidents/Service Requests with respect to Firewalls/NIPS Managing & tracking license and signatures on Firewall/NIPS & Coordination with OEM for advanced troubleshooting. Monitor health for Access Points installed through Central Wireless Controller Coordination with OEM for advanced troubleshooting Cisco Meraki Manage Wireless Reporting Prepare and submit Network Device related reports as and when asked. Physical Support & Wireless Network Management Mount/Unmount Network Devices, as and when required Replace faulty network devices in case of hardware failure Providing cabling support, as and when required Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Total exp of 6 to 8 years. Must have cleared associate level certification like CCNA, JNCIA,CCNP Routing & Switching – Cisco, Juniper, Arista, Brocade, Huawei, HP, KYNDRYL PureFlex Excellent Firewall, VPN & NIPS Understanding – Cisco ASA, FortiGate. Good troubleshooting skills on Routing Protocol (BGP, OSPF, Static Route). Should have understanding about network technologies like SDN (Cloud Vision), L3 Fabric, VxLAN, NSX. Good understanding and troubleshooting skills for Switching/Redundancy Protocol (HSRP, Spanning Tree, VLANs, EtherChannel) Good troubleshooting skills for User Network Issues including WiFi Support. Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to detail. Bachelor's Degree. Preferred Technical and Professional Experience : Sound knowledge about various Network Monitoring and management tools (like SolarWinds, Infoblox) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Required Skills Technology | Basic Networking Activities | Configuring and Managing TCP/IP Technology | Data Center Administration | Networking Technology | Telecom OSS / BSS | Network Monitoring Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Network Monitoring Tools | Eventlog Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Networking Certifications | CCNA | CCNA Routing and Switching Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1(Incident and Service request) Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift andnbsp; engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.

Design, configure, and troubleshoot LAN, WAN, VPN, and wireless networks Manage network devices including routers, switches, firewalls, and load balancers Monitor network performance and implement improvements to ensure reliability and security Required Candidate profile Document network configurations, changes, issues Hands-on experience with Cisco, Juniper, or similar network devices Strong knowledge of TCP/IP, DNS, DHCP, VPN, VLANs, routing protocols (BGP, OSPF) Perks and benefits Perks and Benefits

Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Solarwinds Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will implement the configuration management plan as directed by the Configuration Lead. Your typical day will involve assisting in the design of software configuration and customization to align with business process design and application requirements, ensuring that all configurations meet the necessary standards and specifications. You will engage with various teams to facilitate smooth operations and contribute to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solarwinds Administration.- Strong understanding of network monitoring and management tools.- Experience with configuration management best practices.- Ability to troubleshoot and resolve software configuration issues.- Familiarity with scripting languages for automation tasks. Additional Information:- The candidate should have minimum 7.5 years of experience in Solarwinds Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Troubleshooting and Issue Resolution: Diagnose and resolve network-related issues reported by end-users or detected through monitoring tools. Collaborate with team members to analyse and troubleshoot network problems promptly. Network Monitoring and Maintenance: Assist in monitoring network performance, ensuring optimal functionality and addressing potential concerns proactively. Participate in routine maintenance tasks, such as updates, patches, and system upgrades. Con guration and Installation: Aid in the con guration, installation, and maintenance of network equipment, including routers, switches, rewalls, and other hardware devices. Collaborate with senior team members to implement network changes and improvements. Documentation: Maintain accurate and up-to-date documentation of network con gurations, procedures, and troubleshooting steps. Contribute to the creation and improvement of standard operating procedures (SOPs). Collaboration: Work closely with cross-functional teams, including system administrators, security professionals, and other IT personnel. Participate in team meetings, providing insights and updates on ongoing projects. Bachelor s degree in computer science, Information Technology, or a related eld. Working knowledge of network devices such as router, rewall, switches, and VPNs. Certi cations such as (CCNA), CompTIA Network etc preferred. 0-6 months of experience required. Only Male candidates can apply. Should own a vehicle for travel purpose.

Responsible for supply and service assurance and vendor management of spend to support assigned site(s). The COE Buyer is responsible to resolve/reconcile price discrepancy and supply disputes with vendor to support site demand and meet customer request in most efficient and effective manner an at the lowest cost and admin. Position is also responsible for assigned sourcing and vendor management to support plants. Participate in Tail Spend sourcing initiatives as assigned, negotiating tail spend for assigned site(s). Participate in implementing procurement policies and procedures. Respond to plant requests with urgency and ownership. Understand the market dynamics, economic situation, and business practices. Develop supplier network. Monitor and manage supplier performance for the assigned location(s)/portfolio and ensure continuity of supply/services for designated sites of responsibility. Work closely with planning and manufacturing to address potential supply shortage and production issues. Manage the local sourcing for the assigned plant(s) and regional sourcing portfolio in accordance with Global Procurement policies, systems and procedures. Manage team s shared mailbox. Execute Tail Spend strategy including basic tail management: create, maintain and approve suppliers as per stakeholders requests. Build and manage internal relationships with IC&D Team, Operations, Sales, Finance, Legal, Quality, and GRA. External relationships with suppliers/potential supply partners for smooth and efficient execution of purchasing strategies. Understands and is updated on business needs and evolution regarding product changes, forecast and critical product demand. Resolve issues with suppliers regarding delivery, quality, supply problem, pricing and issues with blocked invoice for payment. Creates leveraged agreements as appropriate. Calculates and reports accomplishments in all appropriate systems.

Dear Candidate, We are hiring a Network Architect to design and implement high-availability, secure network infrastructure. Best suited for professionals with a passion for designing resilient network environments. Key Responsibilities: Design LAN/WAN, SD-WAN, and cloud network topologies Define policies for network security, segmentation, and traffic flow Work with cloud, data center, and hybrid environments Ensure high uptime and optimal performance across distributed systems Required Skills & Qualifications: Strong expertise in TCP/IP, routing, switching, VPNs, and firewalls Experience with Cisco, Juniper, or Arista network devices Familiarity with cloud networking (VPCs, Azure VNets, etc.) Bonus: Network certifications (CCNP/CCIE, AWS Advanced Networking) Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve system or application issues. Document client issues and resolutions for future reference. Collaborate with the development team to enhance system performance. Stay updated on the latest trends and technologies in Solarwinds Administration. Professional & Technical Skills: Must To Have Skills:Proficiency in Solarwinds Administration. Good To Have Skills:Experience with System Monitoring Tools & Techniques. Strong understanding of network monitoring and management. Knowledge of Solarwinds products and features. Ability to analyze and interpret system performance data. Excellent troubleshooting and problem-solving skills. Additional Information: The candidate should have a minimum of 3 years of experience in Solarwinds Administration. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

The SolarWinds role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SolarWinds domain.

Build, manage and optimize scalable and reliable infrastructure platforms. Collaborate with cross-functional teams to automate operations, ensure system resilience, and enable seamless deployment of applications. You would get an opportunity to work on a platform that scales to 10 billion minute meetings per month TechnologiesLinux , CentOs and Alma internals, serviceability , containerization, docker, CI/CD processes to support fast-paced development and delivery cycles. Required Qualifications: 3-5 years of experience in container orchestration platforms like Docker , Kubernetes is good to have. Linux Administration experience including deep understanding of Linux operating systems, serviceability, bootup process, bootloader installation and configuration (grub), shell scripting, and system-level troubleshooting. Version Control System Experience working with GitHub repositories, managing pull requests, branching strategies, GitHub Enterprise and automation using GitHub APIs or GitHub CLI. Experience in shell and python scripting for scripts . Understanidng of SQL databases like Informix , Musql Working knowledge of IP addressing, routing, DNS, and load balancing concepts. 2+ years of experience in designing and managing Continuous Integration/Continuous Delivery (CI/CD) pipelines using industry-standard tools. Experience in usage of monitoring/logging solutions Grafana , Kibana) and able to identify and debug system issues. Demonstrated ability to analyze issues, identify root causes, and implement effective solutions efficiently. Desired Skills: Strong collaboration skills to work closely with developers, DevOps, and operations teams. Experience in cloud platforms (AWS) and managing hybrid cloud environments. Exposure to security best practices and docker requirements in platform engineering. Strong coding skills in languages such as shell script / Python . Primary Skills Kubernetes, Docker, CICD pipeline, IaC, linux bootup process, bootloader installation & configuration (grub ), shell , python, Linux Administration, networking, network monitoring

NOC Engineer Required Experience: 0.4 months Plus Education: #BachelorOfTechnology (#BTech), #BachelorOfEngineering (#BE), #MasterOfTechnology (#MTech), #MasterOfComputerApplication (#MCA) Certification: CCNA or CCNP Job Responsibilities: Job Title: #IPNetworkEngineer Location: Chennai Experience: 0.5 months plus Job Type: Full-time Domain: #Telecom / #ServiceProvider / #NetworkEngineering (#WFO, 24/7 rotation-based shifts) We are seeking an experienced #IPEngineer with strong hands-on expertise in #MPLS. The candidate will be responsible for configuration, addition of new #Routers, migration, as well as troubleshooting in #MPLS networks across large-scale service provider infrastructures. Desired Skill: Proven experience in #Packet / #IPTransport #NetworkEngineering in service provider environments Hands-on expertise with #NMS and #Routers Deep understanding of #MPLS, #MPLS-TP, and #IPRoutingProtocols (#OSPF, #IS-IS, #BGP) Good to have any #NetworkCertification Interested candidate share your details on anurag.yadav@softenger or 7385556898 Total Experience Relavant Experience in Networking Current CTC Expected CTC Notice Peroid Location Are you ready for chennai Location

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Experience with Excel - Experience with SQL - SQL - Excel

Greetings From Scorelabs Inc ! Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation Required Minimum 6 Months Of Exp Required Should be comfortable with Rotational US Shifts (5 Days working) Age Should be Below 32 Call Hr Pooja - 8309294728

Networking network infrastructure including Isp, Switches, Routers, Wi-Fi Controllers, Access Points, Commercial Printers network maintenance activities troubleshooting of Network related issues. End to End Network set up PRTG MRTG network monitoring

Roles and Responsibilities: Basic Configuration and network Troubleshooting Monitor Network infrastructure and provide L1 Network support Manage CISCO routing, switching and WAN technologies and network services leverage tools Handle incident/Task related to network by following process and standard Hands on troubleshooting experience in enterprise LAN and WAN environment Remote management and monitoring of network operations Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. Daily call summary preparation Network devices IOS upgradation Basic understanding of network management protocols like SNMP, SSH, Syslog. Routing & Switching, Network Monitoring & Management tools Basic understanding of routing protocols like BGP/ OSPF/ EIGRP Basic understanding of switching protocols like STP/RSTP/VLAN/VTP etc.

Role & responsibilities 1. CCNA/CCNP Certification 2. Understanding about enterprise large IT network & security devices 3. Hands-on Experience in deployment of large enterprise networking 4. Understanding about L3 switching, routers, UTM firewall, Load balancer and other supporting network devices 5. Experience in Network monitoring tools deployment and management 6. Understanding of MPLS, VPN, Site-2-Site tunnel, Proxy servers, SMTP Gateway, 7. Understanding of Any cloud networking concepts and experience of their management 8. Participation of the creation and maintenance of available documentation regarding processes, network mapping, and network configuration. 9. Escalation Management - internal and external 10. Excellent knowledge of best practices around Network management, control and deployment Preferred candidate profile Candidates with proven experience working with network support modules along with CCNA certification are strongly preferred Candidates who can join immediately / within 30 days would be strongly preferred

This requirement is only open for candidates who have applied under the prime Ministers Internship Scheme through their portal. As part of your internship, you will get to understand the scheduling and production monitoring activities, our consultants in these roles administers the application and does monitoring operations and you will get to observe and gain industry experience. You should be flexible to perform your internship in shifts. Your primary responsibilities:- Your primary responsibilities include observing the following activities of IBM Consultants, and getting experience in these activities under specific circumstances:Application Monitoring (Monitoring application processes, Incident & Fault Analysis, Simple Rectification) Gain knowledge to manage Low to Medium production (Technical) support tasks and activities that require knowledge regarding application, and its functionality along with the key technology using which the application is developed Scheduling and production monitoring of applications Administration of Applications related to Services Non-code related application configuration activities Required education Bachelor's Degree Required technical and professional expertise Graduate BSc, BCA 12 Plus 3 Academic years Pass percentage of 60 percentage throughout their academics in 10th, 12th and College Excellent written and verbal interpersonal skills Ability to take up challenging tasks Preferred technical and professional experience 1. Analytical Skills, 2. Communication Skills, 3. Technical Skills: - a. Ability to speak read & write English. b. Good interpersonal skills. c. Subject knowledge of graduation 4. Ethical

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

SPM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

We have openings in Noc Engineer role Total Exp :3+ Years Work mode: Onsite 12 hours shift. Interested candidates your updated resume with : Suneetha.d@truglobal.com Contact No: 9513059942 - Suneetha D Key skills required: Excellent communication Windows, Network, Linux, Storage, Backup and Applications Prior 3+ year of experience working in a NOC Good incident management skills. Good Monitoring experience in large and active environment. (LogicMonitor is desirable). Technical Skills: Basic understanding of networking (IP addressing, routing, and switching). Familiarity with Windows Server (user management, basic troubleshooting). Exposure to Linux commands and system operations. Knowledge of storage systems, backup tools, and their operational workflows. Soft Skills: Effective communication and coordination skills. Attention to detail and strong problem-solving ability. Adaptability to work under pressure in a 24/7 environment. Experience and Certifications: Entry-level IT support experience (0-2 years) preferred. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable. Work Conditions 24/7 operational environment requiring flexible availability. Ability to respond promptly to system alerts and escalations.

Job Description We are hiring L1 and L2 NOC Engineers with mandatory hands-on experience in monitoring and ticketing tools . The selected candidates will be responsible for 24/7 network and infrastructure monitoring, incident handling, and support escalation to ensure service continuity and performance. Key Responsibilities L1 NOC Engineer 24x7 monitoring of IT infrastructure using enterprise-grade tools (e.g., PRTG, Zabbix, SolarWinds, Nagios, Prometheus, etc.). Log and manage incidents/tickets using ITSM tools like ServiceNow, Freshservice, ManageEngine, Jira Service Desk, etc. Perform basic troubleshooting of alerts related to network, servers, or applications. Escalate unresolved issues to L2 or relevant teams with complete documentation. Follow SOPs and SLAs strictly for incident acknowledgment and resolution. Maintain shift logs, incident records, and provide timely updates to clients/stakeholders. L2 NOC Engineer Handle escalated issues from L1 and perform advanced troubleshooting of networks, servers, and cloud infrastructure. Deep dive into logs, performance metrics, and alerts to identify root causes. Work closely with ISPs, vendors, and internal teams to resolve issues within SLA. Perform routine checks, patching, and preventive maintenance. Configure and fine-tune monitoring and alerting systems. Provide detailed incident and RCA reports, and train/mentor L1 engineers. Must-Have Skills For L1: Minimum 1 year of experience in monitoring and ticketing environments. Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios, SolarWinds). Experience with ticketing systems (ServiceNow, Jira, Freshservice, etc.). Strong analytical and communication skills. Ability to work in rotational shifts including night shifts. For L2: Minimum 2 years of experience in NOC operations and tools. Expertise in monitoring systems and ticket lifecycle management. Proficient in troubleshooting LAN/WAN, Windows/Linux servers. Strong knowledge of TCP/IP, DNS, DHCP, routing, and switching. Experience with escalation handling and RCA preparation. Preferred certifications: CCNA, CCNP, MCSA, RHCE, ITIL. Preferred Tools & Platforms Monitoring: Zabbix, PRTG, SolarWinds, Grafana, Prometheus Ticketing: ServiceNow, Freshservice, Jira Service Desk, ManageEngine Others: SNMP, Syslog, Log analyzers, ITIL-based workflows

TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. - Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities - Bachelor s degree - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environment - Logistics background and lean/six sigma training is a plus - Proficient in SQL