Role & responsibilities The mandatory skills we require include: Application-Specific Troubleshooting: Demonstrated experience in effectively diagnosing and resolving application-related issues. Coding Proficiency: Strong coding skills in at least one programming language, such as Python, Java, Groovy, or Shell Scripting. Virtual Machine and Network Troubleshooting: Good exposure to working with virtual machines and troubleshooting network-related issues. Database Experience: Hands-on experience with databases, particularly PostgreSQL and Redis, including the ability to write and optimize SQL queries. Monitoring Tools: Familiarity with monitoring solutions, specifically experience with Prometheus, Grafana, and Loki for observability and alerting. Kafka Experience: Practical experience with Apache Kafka, including its configuration and troubleshooting. CI/CD Pipeline Optimization: Expertise in optimizing CI/CD pipelines using Jenkins. Containerization and Orchestration: Proficiency in configuring and troubleshooting Kubernetes and Docker, including managing pods, handling restarts, and overseeing deployments. Testing and Load Simulation: Experience in testing and simulating load to assess service performance. Monitoring Service Interactions and Resiliency Patterns: Ability to monitor service interactions and implement resiliency patterns effectively
Role & responsibilities Exposed to entire development lifecycle as you prototype, create, optimise, test, launch, and refine the Airtel Android Apps Play a critical role in ensuring modular and scalable design and architecture of Android Apps. Keeping up to date with best industry practices and lead adopting new technologies Set high standards for monitoring and getting to know challenges faced by customers and improving the experience Build features that will reach millions of users Work with fellow designers and developers in an iterative environment with short and impactful development cycles Develop cutting edge functional modules that will be integrated across all our Android apps Build proprietary SDKs to enable partnerships with other industry leaders Brainstorm, contribute new ideas, conceive innovative strategies, and implement solutions to difficult problems Exploit the most advanced Android APIs and platform features to build innovative applications in food and dining space Work closely with our backend team to interface with RESTful API services and contribute to the backend code when needed Work with real-time feedback from our users to make the product better Preferred candidate profile 1 4 years of experience as a mobile applications developer or senior developer At least 1+ year of this experience developing large scale Android applications Knowledge of popular Android frameworks – Espresso, RxJava, Retrofit, Dagger, Jetpack, Firebase Command of memory management, view hierarchy, battery optimization and in-depth experience with multithreaded and networked applications Worked with RESTful APIs, third-party SDK Integrations and common technologies like HTTPS, JSON, OAuth, and SQL. Proficiency in Kotlin (preferred) and Java Experience developing backend services – RESTful APIs, GraphQL will be a big plus Experience working with A/B testing, Event frameworks will be a plus Ability to collaborate and drive results cross-team, in a complex working environment Experience working in a cross-functional Agile team Care for quality with an obsession for performance and willingness to spend time testing the team's work
Role & responsibilities POSITION OBJECTIVE: The objective of this role is to document and maintain end to end IT processes. To engage with IT functional owners and ensure that documentation is up to date and available for all users. To provide clarity and direction on all IT Processes and facilitate best practice. KEY RESPONSIBILITIES: Design new processes and develop standard work and redesign of IT processes to improve operational efficiency. Analyze, implement, and update processes so as to ensure company goals are met. Analyze the effectiveness of current process in order to develop strategies to improve workflow effectiveness. Collaborate with IT teams to make sure that all the essential design specifications are documented and implemented with accuracy. Determine critical root cause analysis to drive strategic change to improve the current process environment. Train and guide the team on process design improvements. Ensure full integration of all IT process and linkage to best practices. Provide technical and analytical support on various process strategies. Support Team in Internal assessments and closure of observations. Publishing process KPI and overall process health check. Manage multiple projects or initiatives at one time. Team management and must win attitude in matrix organization Preferred candidate profile Technical Skills and Capabilities (Primary - Must have) 8+ years experience on IT Processes designing, documentation and maintenance Should have worked in process mature production environments handling 24x7 support Vendor / Partner Management skills Technical Skills and Capabilities (Secondary - Nice to have) Certification : ISO 27001, ISO 22301
Purpose of the Job (Brief) Support in the implementation of the Group-wide Airtel Money Enterprise Risk Management Framework and Operational Risk policies across the Airtel Money footprint through support and guidance of the OpCos. Deliverables (Maximum 5-6 key responsibilities) Expected Key Results Activities (Detailed KPIs) ERM & Operational risk Policies Implementation Support the implementation and operationalisation of the AMC Group Enterprise Risk Management policies and AMC BV Risk Appetite Statement Support the AMC Group wide Operational Risk Policies and procedures development & implementation Ensure the full Investigation and analysis of operational incidents and track mitigating actions Risk Assessment Conduct & facilitate regular risk assessments across the AMC business units including ensuring timely products and projects risk assessments across the AMC Group. Track and follow-up on the timely implementation and reporting of risk treatment plans Risk Monitoring Support in the development of key risk indicators & Operational Risk management activities Coordinate the Monitoring and reporting on Key Risk Indicators (KRIs) & Risk Management activities (RCAT) tracking across the AMC Group Training Develop Risk management training content, a comprehensive training plan and support in promoting a culture of risk awareness across the AMC Group. Demonstrate (Key competencies) Skills critical to the role: Rigorous, structured and methodical Aptitude to work with cross-functional teams Ability to work in an international set-up Attention to detail and organizational skills Communication and interpersonal skills. Ability to influence at all levels of the organisation. Risk analysis skills Educational Level: A Bachelors degree in Finance, business, risk management, or related field CPA, ACCA, CRM, or CISM certification will be an added advantage. Very strong analytical background. Work Experience: At least three years experience in Banking or financial consultancy services, two of which are associated with risk management, compliance, or finance. At least two years or supervisory experience or an equivalent experience shall be an added advantage. Strong experience in digital financial services.
Purpose of the Job Support in the implementation of the Group-wide Airtel Money Internal Control Policy Framework across the Airtel Money footprint through support and guidance of the opcos and the consistent tracking of Key controls and continuous controls monitoring activities. Deliverables (Maximum 5-6 key responsibilities) : Expected Key Results AMC Group Internal Control Framework Implementation Support the development of the Group-wide Internal Control policies and the roll-out across the AM OpCos Support the consolidation of the AMC internal controls framework and the consistent update of the framework in line with the AMC context Support the development of Internal control maturity model Perform internal control benchmarking to global standards including COSO and ensure the tracking of actions from gap assessments to enhance Group wide internal control maturity Risk Assessment Actively participate in the risk assessment activities and provide inputs to risk mitigation plans Ensure that results of risk assessments are embedded in the internal controls framework and controls monitoring activities. Key Controls Monitoring & Continuous Controls Monitoring Facilitate key controls monitoring through following up of the evidencing and reviews of controls performance by control owners and approvers Support the execution of controls monitoring automation through continuous controls monitoring tools Internal Controls Systems Ensure the consistent utilisation of internal control systems by end-users (control owners and approvers) in the upload, review and approval of control performance and track proposed enhancements with the technology teams. Training Develop a comprehensive Group-wide internal control training plan and ensure its implementation including the training of controls owners, approvers and OpCo Heads across the AMC Group. Skills critical to the role: Rigorous, structured and methodical Aptitude to work with cross-functional teams Ability to work in an international set-up Attention to detail and organisational skills Communication and interpersonal skills. Ability to influence at all levels of the organisation Risk analysis skills French Language speaker
Airtel Africa is the second largest mobile operator in Africa by number of active subscribers 98 mn and has a well-diversified geographic presence across 14 countries namely: Nigeria, East Africa: Kenya, Uganda, Zambia, Tanzania, Rwanda, Malawi and the Rest of Africa namely Chad, Congo Brazzaville, DRC, Gabon, Niger, Madagascar and Seychelles. The companys major lines of businesses are Mobile Voice, Mobile data and Airtel Money. Airtels growth in past couple of years is driven by efficient cost management, optimizing operations, developing internal capabilities, distribution excellence and strategic investments in network and technology. Our vision is to enrich lives of our customers and our obsession is to win them for life through an exceptional experience. Our objective is to grow market share profitably and create superior enterprise value. We are poised to win in the market by : - Building best digital experience among Telcos in Africa music, video, financial services and self-care - Reliable operations & agile product development built on simplified IT architecture - Comprehensive regulatory and legal compliance across all operating subsidiaries through efficient processes and controls and - Becoming the most preferred brand for mobile & fixed data and financial services Purpose of the Job (Max 500 words) You will work in the Revenue Assurance team, and you will be responsible for delivering business requirements for both GSM and MFS. You will have to be fast, decisive, and intellectual enough to suggest better approaches, understand products within record time, and get things done with FTR. Deliverables (Maximum 5-6 key responsibilities) Daily product configuration and Validation for GSM and Airtel Money Automate processes as and when possible Liaise with African entities and understand their market and way of life. Liaise with technical and IT Spocs to ensure delivery of projects on time, and with zero errors Understand the business and regulatory guidelines, analyze requirements. Look for Revenue opportunities, revenue leakages, and close them end to end Track key deliverables and be on top of it. Preferred candidate profile Good communication skills Excellent MS Excel Basic SQL Good knowledge of Telecom
8+ years of full time technical product management experience within an engineering or technical team Demonstrated success managing multiple major and concurrent programs to envision, develop and deliver Products. Prior experience conceptualizing and development plus delivery of Web Products. Significant experience working with software engineering leadership, technical teams and individual contributors Knowledge of project management tools, like Jira and Confluence Ability to communicate authoritatively at a sufficient technical depth Agile coaching and practitioner experience (Scrum, Kanban) with multiple teams Experience in managing all phases of end-to-end product development Knowledge of Internet client/server applications and systems Hands-on software development experience a plus What will you be responsible for? Drive the product management and program management for a Web Application which will be used by millions of Airtel customers. Participate in one or more scrum teams as a product owner to define quarterly and sprint goals, set priorities and manage backlog Work with engineering and architecture leadership to define product and underlying platform capabilities Collaborate with the multiple functional teams in Airtel Africa to deliver features which might require upgrade of Core Platform capabilities. Liaise with other teams inside Airtel Africa that are instrumental in delivering the project management capability Set criteria for release readiness with regards to functionality of the solution Support multiple cross-functional technical teams to deliver their objectives in fast-paced and complex programs and projects Develop strong partnerships with engineering and product management leaders to drive focus on strategic and tactical program objectives Build strategic relationships with key technology and business leaders to ensure program success Drive teams and individuals in planning and executing roadmaps, releases, and work backlogs Lead efforts to identify risks, resolve key project conflicts, and establish appropriate resolution paths Work closely with the SRE team for deployment and delivery of features
Role & responsibilities Managing fraud management OPS partner 24*7 ( 3 shifts) Detect possible frauds through FMS alerts Analyze cases of suspicious fraud in complete domain Build research & analytical capabilities for effective and preventive Airtel Money & Fraud Management practices Motoring true/false positive ratio (TPR & FPR) and ensuring reduction in false positives alerts percentage & making FMS more accurate in terms of fraud detection. Building auto actioning capabilities to be more proactive Implementation of risk mitigation controls to strengthen the control environment Identify abnormal trends, pattern & gaps. investigate, recommend and implement resolutions Manage FM analyst on floor during shift timings Predictive and descriptive modelling using automated tool preferably in SAS environment Preferred candidate profile Knowledge of Revenue Assurance & Fraud Management , Mobile Money Systems, Mobile Financial Service Ability to do data analysis and formulate the business processes Strong problem solving skills Environmental awareness of economic and financial risks impacting in digital payment processes High level of integrity
FIND ON MAP