Qui nous sommes
Chez Kyndryl, nous concevons, développons, gérons et modernisons les systèmes technologiques essentiels dont le monde dépend au quotidien. Alors pourquoi travailler chez Kyndryl? Nous allons toujours de l'avant – nous nous poussons sans cesse à aller plus loin dans nos efforts pour construire un monde plus équitable et inclusif pour nos employé.es, nos client.es et nos communautés.
Un rôle
Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Qui vous êtes
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.Required Technical and Professional Expertise
- 10+ years of experience of experience working in Network Operations especially on the Cisco ACI, Cisco SDA, ISE , Load Balancers , Cisco Wireless and the Security operations like Cisco FTD Firewalls, FortiGate Firewalls and Cisco WSA Proxy
- Manage Network and Firewall Operations, including hands-on experience with Cisco ACI, Cisco APIC, Cisco SDA, DNAC, Cisco ISE, Cisco WLC, Routing and Switching, and Cisco FTD 9k/4k, Checkpoint Firewall123.
- Expertise in Security Technology, including WAF/DDOS Monitoring and Troubleshooting4. Prepare weekly and monthly reports, incident reporting, and analysis, while working closely with colleagues to meet team goals and improve processes and practices56.
- Perform security hardware and software maintenance7. Create and maintain detailed network documentation, network diagrams, and procedures8.
- Strong verbal and written English communication skills, along with strong interpersonal and presentation skills910.
- Ability to work with minimal levels of supervision and willingness to work in a job that involves 24/7 operations1112.
- Experience with configuring and managing user-defined categories, whitelisted URLs, blacklisted URLs, and processes like Change Management, Asset Management, Configuration Management, Security Health Checks, Basic Hygiene, and Audit Compliances1314. Good knowledge of networking concepts, AD, LDAP, and the ability to work with product vendors for upgrades and issue resolution1516.
- Knowledge and understanding of concepts and technologies such as SIEM, Vulnerability Scanning, AV, DLP, NAC, HIPS, 2FA, and CA17. Participate in day-to-day maintenance activities
Preferred Technical And Professional Experience
- CCNP or equivalent certification.
- Graduate in Computer Science/IT/Electronics Engineering or equivalent University degree
- Experience working in Network Operations especially on the Cisco ACI, Cisco SDA, ISE , Load Balancers , Cisco Wireless and the Security operations like Cisco FTD Firewalls, FortiGate Firewalls and Cisco WSA Proxy
- Application Centric Infrastructure (ACI) deployment and data center experience
- Experience with design and implementing Software Defined Network (SDN) and large complex networks
- Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC
Être soi-même
La diversité, c'est bien plus que notre apparence ou nos origines, c'est notre façon de penser et notre identité. Nous accueillons des personnes de toutes cultures, origines et expériences. Mais nous ne le faisons pas seuls : Nos réseaux d'inclusion des Kyndryls ne sont qu'un des nombreux moyens que nous utilisons pour créer un lieu de travail où tous les Kyndryls peuvent trouver et fournir un soutien et des conseils. Cette volonté d'accueillir tout le monde dans notre entreprise signifie que Kyndryl vous donne – ainsi qu'à votre voisin – la possibilité d'apporter votre entièreté au travail, individuellement et collectivement, et de soutenir l'activation de notre culture équitable. C'est la manière Kyndryl.
Ce que à quoi vous pouvez vous attendre
Avec des ressources de pointe et des clients de Fortune 100, chaque jour est une occasion d'innover, de développer de nouvelles capacités, de nouvelles relations, de nouveaux processus et une plus-value. Notre guichet d'apprentissage pour les employés vous donne accès à la meilleure formation du secteur pour obtenir des certifications et des accréditations, notamment Université Microsoft, Centre d'Excellence AWS Cloud, Udemy et la revue commerciale Harvard. Grâce à notre plateforme de bénévolat et de dons à l'échelle de l'entreprise, vous pouvez faire des dons, lancer des collectes de fonds, faire du bénévolat et rechercher plus de 2 millions d'organisations à but non lucratif. Chez Kyndryl, nous investissons énormément en vous! Nous voulons que vous réussissiez pour qu'ensemble, nous réussissions tous.
Faites-vous recommander!
Si vous connaissez quelqu'un qui travaille chez Kyndryl, à la question « Comment avez-vous entendu parler de nous? » pendant le processus de candidature, sélectionnez « Recommandation d'un employé » et entrez le nom de votre contact et son adresse courriel chez Kyndryl.
