77 Medallia Jobs - Page 3

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work ...

Requirement Job Title: Customer Excellence Manager (NPS) Reports to: Head of Customer Experience Location: Bengaluru or Remote, India Work Type: Full-time Role Summary: You will own Net Promoter Score across Bambinos programs. You will speak with parents, capture their feedback through calls and surveys, turn insights into clear action items, and partner with product, curriculum, and operations teams to improve learning outcomes and loyalty. Key Responsibilities: * Run our voice of customer program, schedule outreach, and close the loop with every respondent * Lead NPS, CSAT, and churn surveys, build dashboards, and surface weekly insights to leadership * Interview parents to explore pain po...

Respond to incoming resumes as appropriate Provides HR Consultants and/or Hotels with resumes which meet the position requirements Conducts screening interviews Achievement of Hotel financial goals (GOP) Employee satisfaction and retention Customer satisfaction and loyalty goals (Medallia Score, Comment Cards, annual quality review) Achieve goals for candidate and manager satisfaction Identify qualified candidates for open positions within a specified time frame Respond to incoming resumes as appropriate Provides HR Consultants and/or Hotels with resumes which meet the position requirements Conducts screening interviews Co-ordinates candidate interview schedules Updates candidates on status ...

About The Opportunity Job Type: Permanent Application Deadline: 23 June 2025 Job Description Title Lead Business Analyst Department ISS Delivery Location Gurgaon or Bengaluru, India Reports To Manager Business Analyst Level 4 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Investment Solutions and Services (ISS) Delivery team and feel like you’re part of something bigger. About Your Team ISS Delivery provides the design and delivery of all changes in business process and/or technology solutions that support the growth for Fidelity’s Glob...

About the Opportunity Job Type: Permanent Application Deadline: 23 June 2025 Job Description Title Lead Business Analyst Department ISS Delivery Location Gurgaon or Bengaluru, India Reports To Manager Business Analyst Level 4 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Investment Solutions and Services (ISS) Delivery team and feel like you’re part of something bigger. About your team ISS Delivery provides the design and delivery of all changes in business process and/or technology solutions that support the growth for Fidelity’s Glob...

§ Respond to incoming resumes as appropriate § Provides HR Consultants and/or Hotels with resumes which meet the position requirements § Conducts screening interviews § Achievement of Hotel financial goals (GOP) § Employee satisfaction and retention § Customer satisfaction and loyalty goals (Medallia Score, Comment Cards, annual quality review) § Achieve goals for candidate and manager satisfaction § Identify qualified candidates for open positions within a specified time frame § Respond to incoming resumes as appropriate § Provides HR Consultants and/or Hotels with resumes which meet the position requirements § Conducts screening interviews § Co-ordinates candidate interview schedules § Upd...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Description: Works as pa...

Job Description: Works as part of the Project Management Office, handling a variety of tasks related to the smooth operation of individual programmes of work and supporting the dedicated resources engaged in delivering the individual projects that form the programme. Working with JLL Regional and Cluster Leads, the role provides administrative support in respect to the following activities: Onboarding of project management resources in JLL processes and standards, including onboarding and training in technology systems Monitoring data quality and implementing corrective measures to improve data quality Carry out project healthchecks, audits and other control / compliance functions in accorda...

KPMG Global Services (KGS) India is a strategic global delivery organization that works with more than 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements. The KGS India journey has been one of consistent growth, with a current employee count of c.21,000, operating from eight locations in India — Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida, Pune and Kolkata. — and providing a range of Advisory and Tax-related services to KPMG firms around the world. Roles and responsibilities •The professional in this position is expected to lead the delivery byliaising with the senior leadership and carry out customerimplementations and program enhancem...

Manage and execute regular reporting on Customer Experience metrics and key performance indicators (KPIs). Analyze data from third-party benchmarking reports, such as BCX, to compare our performance against industry standards and identify areas for competitive advantage. Translate complex data and analytical findings into clear, concise, and compelling reports and presentations for various stakeholders across the business (e.g., Leadership, Sales, Marketing, Product). Monitor CX trends and identify opportunities for deeper analysis or new measurement approaches. Identify opportunities and implement solutions to drive efficiency and automation in CX reporting and data analysis processes, leve...

Job Description Manage and execute regular reporting on Customer Experience metrics and key performance indicators (KPIs). Analyze data from third-party benchmarking reports, such as BCX, to compare our performance against industry standards and identify areas for competitive advantage. Translate complex data and analytical findings into clear, concise, and compelling reports and presentations for various stakeholders across the business (e.g., Leadership, Sales, Marketing, Product). Monitor CX trends and identify opportunities for deeper analysis or new measurement approaches. Identify opportunities and implement solutions to drive efficiency and automation in CX reporting and data analysis...

Location Name: Pune Corporate Office - HO Job Purpose Capability development for Bajaj Finserv digital assets – App and web. Work closely with COE to gather requirements, and with IT to deliver any new requirement or enhancement in existing capabilities. Once any capability goes live, ensure it is functional at all times, by tracking key performance metrics using multiple tools. All capabilities on platform will lead to increased adoption of App, Web and contribute to business, engagement, increased traffic and conversions. Duties And Responsibilities Ensure customer facing capabilities are envisaged, delivered and functioning with attention to detail Understanding business/service requireme...

We are seeking a Customer Experience (CX) Research Specialist to join our dynamic Innovation Studio. In this role, you will serve as the right-hand to the Experience Strategist, delivering research, insights, and curated inspiration that drive customer-centric innovation. You’ll combine research rigor with creativity, helping uncover customer needs, market opportunities, and experience best practices across industries such as Telecom, B2B, and MarTech. Responsibilities Research and Discovery Conduct qualitative and quantitative research to understand customer behaviors, needs, motivations, and pain points. Perform competitor and market landscape analyses with a focus on Telecom, B2B, and Mar...

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What Youll Be Doing... Were looking for you to bring the latest and great...

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... We’re looking for you to bring the latest ...

Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whol...

Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whol...

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... We’re looking for you to bring the latest ...

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... We’re looking for you to bring the latest ...

Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whol...

Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.We empower exceptional people to create extraordinary experiences together. Bring your whole...

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing… The Billing ,Payments and Finance Experience...

Job Summary Salesforce CRM Salesforce Pardot Cvent knowledge of REST API batch integration real time integration. Techinical solutioning. Good to have exposure to other Marketing & Other automation platform. Responsibilities Managing end to end operation in/and delivery for various BAU/enhancement/new Projects under MoFu track- Global Campaign management Global Client experience M&A integration with Marketing Automation platform-Pardot & Winzone. Owning and driving the requirement sessions with business team from scoping to implementation of new platform integration. Techincal solutioning collaborate with multiple stakeholders - 3rd party vendor Corporate security procurement Delivery execel...

Customer Success Management is a team that focuses on the customer experience with the goal of maximizing adoption, expansion and renewals of Annual Recurring Revenue (ARR). CSM Leader for Gr. India is responsible for leading the team of regional CSM’s ensuring perpetual engagement between Schnieder Electric and its customers through specifically trained professionals. This team is responsible to lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support additional value from our extensiv...

We are seeking a Customer Experience (CX) Research Specialist to join our dynamic Innovation Studio. In this role, you will serve as the right-hand to the Experience Strategist, delivering research, insights, and curated inspiration that drive customer-centric innovation. You’ll combine research rigor with creativity, helping uncover customer needs, market opportunities, and experience best practices across industries such as Telecom, B2B, and MarTech. Responsibilities Research and DiscoveryConduct qualitative and quantitative research to understand customer behaviors, needs, motivations, and pain points.Perform competitor and market landscape analyses with a focus on Telecom, B2B, and Marke...