77 Medallia Jobs

Role & Responsibilities Product Conceptualization & UX Strategy Development: Conceptualize customer experience strategies Collaborate with product managers to conceptualize new products & align UX with product roadmaps. Develop and implement UX strategies that align with business objectives. Stay up-to-date with industry trends and best practices in UX & UI for AI. Assist in defining product requirements and features. Use data analytics to inform product strategy and prioritize features. Ensure product alignment with customer needs and business goals. Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture. Create wireframes, p...

Company Size Large-scale / Global Experience Required 5 - 7 years Working Days 5 days/week Office Location Viman Nagar, Pune Role & Responsibilities Product Conceptualization & UX Strategy Development Conceptualize customer experience strategies Collaborate with product managers to conceptualize new products & align UX with product roadmaps. Develop and implement UX strategies that align with business objectives. Stay up-to-date with industry trends and best practices in UX & UI for AI. Assist in defining product requirements and features. Use data analytics to inform product strategy and prioritize features. Ensure product alignment with customer needs and business goals. Develop platform b...

Company Size Large-scale / Global Experience Required 3 - 5 years Working Days 5 days/week Office Location Viman Nagar, Pune Role & Responsibilities Product Conceptualization & UX Strategy Development Conceptualize customer experience strategies Collaborate with product managers to conceptualize new products & align UX with product roadmaps. Develop and implement UX strategies that align with business objectives. Stay up-to-date with industry trends and best practices in UX & UI for AI. Assist in defining product requirements and features. Use data analytics to inform product strategy and prioritize features. Ensure product alignment with customer needs and business goals. Develop platform b...

As a Data Analyst with 3-6 years of experience, you will be responsible for analyzing the Voice of Customer (VOC) using tools like Medallia, Power point, and Excel. Your key responsibilities will include: - Analyzing customer feedback and data to provide insights on customer preferences and satisfaction - Creating reports and presentations to effectively communicate findings to stakeholders - Collaborating with cross-functional teams to drive improvements in customer experience In addition to the primary skills mentioned, proficiency in data analysis tools and techniques will be required for this role. Location: Chennai Notice Period: Immediate to 15 days only,

Company Size Large-scale / Global Experience Required 5 - 7 years Working Days 5 days/week Office Location Viman Nagar, Pune Role & Responsibilities Product Conceptualization & UX Strategy Development Conceptualize customer experience strategies Collaborate with product managers to conceptualize new products & align UX with product roadmaps. Develop and implement UX strategies that align with business objectives. Stay up-to-date with industry trends and best practices in UX & UI for AI. Assist in defining product requirements and features. Use data analytics to inform product strategy and prioritize features. Ensure product alignment with customer needs and business goals. Develop platform b...

Company Size Large-scale / Global Experience Required 3 - 5 years Working Days 5 days/week Office Location Viman Nagar, Pune Role & Responsibilities Product Conceptualization & UX Strategy Development Conceptualize customer experience strategies Collaborate with product managers to conceptualize new products & align UX with product roadmaps. Develop and implement UX strategies that align with business objectives. Stay up-to-date with industry trends and best practices in UX & UI for AI. Assist in defining product requirements and features. Use data analytics to inform product strategy and prioritize features. Ensure product alignment with customer needs and business goals. Develop platform b...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Primary Research Analyst contributes to the success of RSM’s primary research team by serving as a data analyst for primary research projects and other related efforts. In thi...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work ...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Adminstrator II – Medallia Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. ...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Job Summary The Customer Experience (CX) Analyst II is responsible for analyzing customer interactions, feedback, and data to provide insights that enhance the overall customer experience. This role involves working cross-functionally with teams to identify pain points, develop strategies to improve custome...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Job Summary Customer Experience Analyst I The Customer Experience (CX) Analyst I is responsible for analyzing customer interactions, feedback, and data to provide insights that enhance the overall customer experience. This role involves working cross-functionally with teams to identify pain points, develop ...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work ...

Exp Range: 3-6 Yrs Location:Chennai Notice Period: Immediate to 15 days only Primary Skills: VOC (Voice of Customer), Medallia, Power point, Excel, Data analyst

Physical Requirements: Must be able to sit or stand for long periods at a time. May be required to do light lifting or carrying. Capable of working in a fast paced environment and in stressful situations. Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner. May be required to walk and/or stand for long periods of time. Must be flexible in work hours/days. Must be able to travel. Requires good vision. Must be available to work extended hours, nights and weekends. General Requirements: Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Po...

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. At USP, inclusivity for all is valued, and building a culture with meaningful opportunities for mentorship and professional growth is recognized as important. From the s...

Are you interested in the next generation of Artificial Intelligence and Natural Language Processing? Then, read on. Level AI is on a mission to redefine the customer service industry by putting the latest AI/ML advances in the hands of customer care agents so they can solve any customer issues at record speed, creating both happier customers and agents. Join us in our quest to equip call centers with cutting-edge technologies so that they can put the human back into the customer care experience. Level AI (https://thelevel.ai/) is a hyper-growth, series C, Silicon Valley-based startup backed by Battery Ventures. We’ve assembled a seasoned team with leaders from organizations such as Amazon A...

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving o...

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving o...

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Your Role As the Lead, Customer Insights & Experience , you will be at the center of transforming how we listen to, interpret...

Role & responsibilities Client Relationship Ownership: Serve as the single point of contact for F&A clients, ensuring strategic alignment, smooth communication, and long-term partnership. Service Performance & Governance: Lead periodic business reviews, track service KPIs, and drive SLA adherence across all F&A processes (P2P, O2C, R2R, FP&A). Customer Experience & CSAT: Drive high CSAT through proactive issue resolution, responsiveness, and regular voice-of-customer (VoC), engagement; lead root cause analysis for any dissatisfaction. Onboarding & Transition Success: Ensure smooth onboarding and steady-state transition for new clients in collaboration with delivery, transformation, and PMO t...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work ...

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment an...

IND Consultant II GSMS - Global Survey Team Consultant I will be responsible for Actively advise clients by designing & executing analysis, interpreting results and generating key insights and work with Aon’s revenue data. Build and conduct surveys for the globe for different countries; involves communicating with stake holders/clients through mail & phone, understanding their requirement and provide solutions and data analysis Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues an...

Remote What We Offer: Canteen Subsidy Night Shift allowance as per the process Campaign Allowance Health Insurance Tuition Reimbursement Internal movement through IJP What You’ll Be Doing: Solves Problems with Efficiency – Skilled at analysing problems, determining the root cause(s), and finding the optimal resolution. Collaborates, Decision Quality, Nimble learning, and Manages Ambiguity. Has a Bias for Action – Prioritises work, sets deadlines, and delivers results. Action-oriented, Drives results, Ensures accountability, Plans and Aligns. Continuous Improvement and Innovation – Proactively find opportunities for improvement; appropriately leveragestechnology, and optimises processes to im...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work ...