Marketplace Payments Manager

Job Title:

Location: Bandra, Mumbai (On-site)Salary: ₹60,000 per monthType: Full-Time

About Us

Position Overview

Marketplace Payments Manager

Key Responsibilities

• Payment Operations Management
• Handle daily, weekly, and monthly payment cycles, including buyer transactions, seller pay-outs, refunds, and chargebacks.
• Oversee all marketplace payment activities ensuring timeliness and accuracy.
• Vendor Payment Execution
• Manage vendor/seller disbursements through platforms like Stripe Connect, PayPal Pay-outs, and direct bank transfers.
• Ensure seamless settlement processes and payment tracking.
• Reconciliation and Financial Reporting
• Conduct full-cycle reconciliations between platform data, bank statements, and payment gateways.
• Generate and deliver regular financial reports for internal and external stakeholders.
• Payment Gateway Oversight
• Work with product and engineering teams to integrate and maintain payment gateways.
• Monitor system uptime, transaction success rates, and troubleshoot payment failures.
• Fraud Detection and Risk Compliance
• Monitor transactions for suspicious activity or anomalies.
• Coordinate with risk and compliance teams to maintain KYC/AML protocols.
• Process Optimization and Automation
• Evaluate and improve payment processes for speed, accuracy, and scalability.
• Implement tools and strategies to streamline workflows.
• Stakeholder Support and Escalation Handling
• Act as the primary contact for resolving payment-related issues across customer support, vendors, and internal departments.
  

Required Skills And Qualifications

• Minimum 3 years of experience in payment operations, fintech, marketplace finance, or ecommerce.
• In-depth knowledge of payment systems, payment gateways, and pay-out mechanisms (ACH, wire transfers, digital wallets, etc.).
• Strong understanding of reconciliation processes and financial reporting standards.
• Hands-on experience with platforms like Stripe, Adyen, PayPal, or equivalent.
• Proficient in Excel or Google Sheets (SQL knowledge is a plus).
• High attention to detail with the ability to manage large data sets and multiple priorities.
• Strong written and verbal communication skills.
• Awareness of financial regulations, including PCI compliance, KYC, and AML standards.
  

Preferred Qualifications (Nice To Have)

• Experience scaling payment operations in a start-up or high-growth environment.
• Exposure to international payment processing, multi-currency transactions, or tax handling.
• Familiarity with finance tools such as NetSuite, QuickBooks, or integrated payment dashboards.
  

Why Work With Us?

• Be part of a rapidly growing and innovative marketplace company.
• Play a key role in shaping and scaling core payment infrastructure.
• Collaborate with high-performing teams across product, tech, and operations.
• Competitive compensation, career growth opportunities, and a flexible work culture.