Manager Sales Operations & Support

Manager Sales Operations And Support

• Reporting responsibility over sales, revenue recognition and forecast, material planning & procurement, inventory, S&OP, and perfect execution as well as performing SOX controls. Reporting to Market Operations Director, this role has significant exposure to the Vertiv EMEA senior management team.
  

Responsibilities and Measurement Criteria with Time investment Needed on Each: -

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Manage all aspects of the Northern Region sales revenue targets including reporting to facilitate departmental and regional decision making, forecasting and forward planning.
• Manage all aspects of the Northern Region limited procurement function including related suppliers management; focused on controlling business costs and meeting delivery SLA and integration with EMEA central procurement.
• Manage all aspects of the Northern Region orders, ensuring accurate presentation and dissemination of customer orders and prompt issuing to the appropriate teams. Manage all associated KPI’s.
• Manage all aspects of the Northern Region sales backlog, ensuring accuracy is maintained at all times and is proactively managed to meet monthly revenue targets.
• Interface with various EMEA management for all Northern Region inventory and material planning, such as reporting, refinements to inventory levels, replenishment performance and strategy. Coordinate the implementation of agreed Northern Region / EMEA material planning strategy for Northern Region, include conducting regular reviews (involving financial, service operation / delivery management and product / service sales management) to ensure Northern Region inventory can meet sales forecasts and response levels.
• Proactively manage the Northern Region suppliers in cooperation with the market unit procurement teams, contractors and subcontractors list to ensure we are always receiving best value through negotiation or rebates.
• Manage internal and external Northern Region product warehouse locations, ensuring stock management (including stock takes) and delivery KPI’s are met.
• Regularly analyze and coordinate the inspection of all warehouse locations to ensure all stocks are useable (i.e. not obsolete, not exceeded recommended shelf life and are in a good saleable condition after repair/refurbish, etc.)
• Overall responsibility to improve inventory turns in the Region and accountability for inventory results
• Overall control of theNorthern Region operations related works.
• Overall coverage of SOX control activities as well as internal and external audits related to operational area
  

Qualifications

Required/ Minimum Qualifications:

• +5 years of experience in Project Management or Operations Management.
  

Additional / Preferred Qualifications

• Excellent personnel management experience in an operations environment.
• Understanding of the component parts and overall costs.
• Excellent negotiating and management skills
• Excellent process, organization and time management skills. Ability to successfully interface with various departments and personnel at all levels in potentially stressful situations
  

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• None
  

Time Travel Needed

• None
  

About The Team