Manager - Program Management

Job Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Manager – Program Management located in Coimbatore location. GBS program Management vertical support Program Manager’s, by virtual Customer Focus Team member to support program Management activities e.g. Claims Management. Integrated Demand Management, Engineering Change Mgmt. & New product Introduction & Program Dashboard/ Metrics etc. This person will have to work across business and functions for program management and processing responsibilities. You will be responsible for managing a team of Program Managers and ensuring responsibilities are executed in a timely fashion, ensuring quality outcomes and performance, and continuously working with the Global Program teams. The candidate must be able to manage deliverable schedules, while ensuring that key responsibilities are met and that dependencies and implications are well understood. Attention to detail is a must for success Reporting to the Director, and the role involves: What a typical day looks like: Review operational metrics regularly with the management team and provide detailed understanding of business performance for the siteBuild strong working partnership with the client by regular and structured engagements on a daily basis to establish operational cohesion & effective foundation for future growthEstablish & Manage Relationships / Engagement with the Clients. Acquire and maintain an in-depth working knowledge of the client's service requirementsManaging and leading a team of Program Managers, coaching and mentoring the team to ensure performance objectives are met and building leadership across the teamFlexibility to quickly shift priorities, multi-task and juggle simultaneous requirements in fast paced environment and manage all to completionOversee the team to organize resources, sets goals and track performance on a day to day basisIdentify and facilitate training needs based on organization Goal and Develop the functional expertise in the TeamReview the training needs analysis for the team, design and implement Individual Development PlansTakes proactive steps to ensure that best practices are shared and implementedDrive continuous improvement through business process standardization and quality projectsConduct monthly one-one meetings with the team to identify issues and areas of improvement and drive individual development plans based on the analysisManage Day to Day employee related issues by providing appropriate resolutionCoach, Mentor and Motivate team with excellent people engagement The experience we’re looking to add to our team: Bachelor’s degree in Engineering or Science or Management or equivalent with a minimum of 12 - 15 years of overall experience, to include 5+ years in a team management in previous role(s)Proven experience in the manufacturing industry, preferable in the EMS industryExcellent communication skills, with the ability to clearly articulate issues to the managementAbility to work on multiple tasks and should be flexible to deliver beyond expectationsThe ability to work in a global environment with a strong customer focus, with experience of pro-actively working with demanding customers in a flexible mannerTeam player, must be able to collaborate across multiple operational areasProficient with Microsoft Office products like Windows, Word, Excel, PowerPoint and VisioLeadership skills as well as great communication skills, both written and verbalAbility to work within a virtual (off-shore) team environment and contribute to the overall timely delivery of multiple projectExcellent interpersonal skills; ability to work with and influence othersCustomer stakeholder Management exposure with good presentation skills is a mustAbility to handle pressure - Timelines and Customer DemandsNeed to be prepared and flexible to work in a Global Environment that involves all the possible time zones. Here are a few of our desired experiences: Strategic Thinking: Strong strategic thinking and planning skills, with the ability to translate organizational goals into actionable project and program plans.Change Management: Experience in change management and organizational transformation, with the ability to drive change and innovation across the organization.Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.Business & IT strategy experienceKnowledge of related software tools, e.g. PlanView, MS Project, Smart Sheets desirable. Here are a few of our preferred experiences: Domain knowledge in Manufacturing will be an added advantageBasic/Working knowledge of Six Sigma tools and Lean techniques preferredExcellent knowledge on using tools like MS Excel, Power Point etc.Knowledge of MS -Project will be added advantageBasic understanding on office Automation or automation through Excel will be added advantage. What you’ll receive for the great work you provide: Health InsurancePaid Time Off NK99 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).