Manager Performance Management

Role Overview

The Performance Management Manager will be responsible for designing, implementing, and managing the university’s Performance Management System for all employees. This role focuses on defining employee goals, setting weightages, driving communication, facilitating reviews, and ensuring smooth execution of the PMS cycle across academic and non-academic departments.

Key Responsibilities

1. PMS Design & Framework

• Develop and refine the university’s Performance Management System (PMS) aligned with institutional objectives.
• Create goal-setting frameworks for academic, administrative, and leadership roles.
• Define KPI structures, competencies, performance indicators, and weightage distribution.
• Ensure clarity and consistency across departments in PMS implementation.

2. Goal Setting & Alignment

• Facilitate annual and mid-year goal-setting processes for employees and teams.
• Support HODs, Deans, and departmental leaders in drafting measurable and role-specific goals.
• Ensure alignment of individual goals with university-level strategic goals.

3. Performance Review & Evaluation

• Manage the complete PMS cycle including goal-setting, mid-year reviews, and annual appraisals.
• Ensure adherence to timelines, fairness, and transparency in evaluations.
• Coordinate calibration discussions with leadership to maintain consistency.
• Support managers in drafting meaningful feedback and performance summaries.

4. Communication & Training

• Conduct training sessions for faculty, staff, managers, and leaders on PMS processes.
• Communicate timelines, guidelines, workflows, and system updates clearly.
• Create manuals, FAQs, and reference guides for PMS users.

5. System Implementation & Data Management

• Implement PMS through HRMS platforms (e.g., Keka or similar).
• Ensure accurate data entry, tracking, and reporting of performance results.
• Monitor system usage and resolve PMS-related queries or escalations.
• Generate and analyze performance reports for leadership review.

6. Continuous Improvement

• Collect feedback on the PMS process from employees and stakeholders.
• Recommend improvements to enhance efficiency, clarity, and transparency.
• Benchmark PMS practices with leading universities and industries.

Required Skills & Qualifications

• Bachelor’s or Master’s degree in HR, Business Administration, or related field.
• 5–9 years of experience in Performance Management mandatory.
• Strong understanding of KPIs, goal setting, competency models, and appraisal systems.
• Experience working with HRMS/PMS tools.
• Excellent communication, analytical, and stakeholder-management skills.
• Ability to coordinate across academic and administrative departments.