Manager Operation - BPO Experience Mandatory

7 - 12 years

8 - 12 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

allocation to SDE’s interacting with client, attending Client calls & meetings, Conduct Weekly, SMR, Project Review, Daily Team meetings, Ensuring Process Improvement By Identifying Areas And Methods For Continuous Improvement (Re-engineering) Required Candidate profile Creating & Updating Daily Dashboards. Controlling Attrition. Maintaining/ Updating Skills Matrix. Ensuring Resource Utilization.Timely Escalation & Tracking Of Issues. Ensuring Resolution Of Issues

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Ziphertech

IT Services and IT Consulting

Navi Mumbai Mahashtra

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