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Manager - Master Data Management

Manager - Master Data Management

Genpact

0 years

0 Lacs

jaipur

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

data management ai scaling technology cutting reporting mdm audit evidence schedule reports metrics communication collaboration erp sap oracle service report excel powerpoint resolve drive training certifications governance transparency security integrity purchasing kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager, Master Data Management!

In this role, you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to Vendor & Customer master data domain. This role will be reporting to the manager of MDM. The resource will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in MDM- vendor & customer master. We are looking for some who should be open to work in any shift as per the business requirement.
Responsibilities

Manage vendor master and customer master data and ensure smooth delivery of day-to-day work which is assigned (add / update / extend / deactivate).

Highlight and take appropriate help from the Lead on SOP deviations or issues

Take independent ownership of performance against all the assigned Master data processes and key categories such as hierarchies.

Accountable for the quality and accuracy

Collaborate with internal & external audit team for any challenges. Prepare relevant documents or evidence & supporting material to address audit finding and recommendations.

Plan and prioritize the workload to ensure that all assignments are delivered accurately to meet specified timelines (planning)

Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)

Be responsible for maintaining the SLA of each period and the delivery performance

Ensure that all the reports are maintained and cleared on time

Raise incident tickets to the relevant helpdesks when there is an issue

Participate in idea generation and improvement activities

Good knowledge of governing policies around vendor & customer data as per the area of work

Update /maintain the departmental procedures (SOP’s) tools, and metrics for the master data team

Ensure all Data Quality KPIs (Key Performance Indicators) are met

Ensure that the company’s master data business rules, policies and procedures are adhered

Identify gaps/missing information and coordinate with client stakeholders to fill those gaps

Identify continuous improvement opportunities.

Qualifications we seek in you!
Minimum Qualifications

Any Graduate / Bachelor’sdegree (B. Com preferred); postgraduate/MBA preferred

Great at communication, collaboration (verbal and written)

Understanding of any ERP or relevant experience

Hands on experience on MDM platforms (SAP, Reltio, Oracle, JDE, etc) would be added advantage.

Good customer handling skills

Good understanding of Master Data Management activities across service lines and platforms.

Basic understanding of Source-to-pay (S2P), Order-to-cash (O2C) and Record-to-report (R2R).

Preferred qualifications

Advanced use of MS Office (Excel, PowerPoint, Word)

Ability to define & solve problems, Collect Data, Establish facts

High Energy Level

Work with business units and process experts to resolve master data issues

Good years of relevant experience

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Jaipur

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingDec 11, 2025, 6:11:15 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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Manager - Master Data Management