Manager - IT Operations & Infrastructure

About The Company

TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsWe are seeking a highly skilled L3 Cloud Engineer specializing in Microsoft Azure Cloud Service Provider (CSP) environments. The ideal candidate will have deep expertise in Azure cloud architecture, automation, security, and troubleshooting, as well as experience in managing enterprise-scale cloud deployments. This role requires advanced problem-solving skills, infrastructure automation expertise, and the ability to lead technical projects and mentor junior engineers.The L3 Cloud Engineer will be responsible for architecting, implementing, and maintaining complex Azure environments, providing technical escalation support, and working on cloud automation, optimization, and security initiatives.

Major Duties & Responsibilities

Azure Cloud Infrastructure Design & Operations:

Architect, deploy, and maintain highly available and scalable Azure cloud environments.Optimize and manage Azure services such as Azure Virtual Machines (VMs), Virtual Networks (VNet), Azure Active Directory (AAD), Azure Kubernetes Service (AKS), Load Balancers, App Services, and Storage Accounts.Implement Azure Landing Zones and best practices for multi-subscription governance using Azure Policy, Management Groups, and Azure Blueprints.Optimize networking and connectivity between Azure services, on-premises infrastructure, and hybrid cloud solutions.Ensure high availability, disaster recovery (DR), and business continuity strategies using Azure Site Recovery (ASR) and Backup.

Automation & Infrastructure As Code (IaC)

Automate Azure infrastructure provisioning using Terraform, Bicep, ARM Templates, or Ansible.Develop PowerShell, Azure CLI, or Python scripts for cloud automation.Implement and optimize CI/CD pipelines using Azure DevOps, GitHub Actions, or Jenkins.Automate patching, configuration management, and compliance enforcement using Azure Automation, Log Analytics, and Desired State Configuration (DSC).

Security, Compliance & Governance

Implement Azure security best practices, including Role-Based Access Control (RBAC), Managed Identities, and Conditional Access Policies.Monitor and secure Azure environments using Azure Security Center, Microsoft Defender for Cloud, Sentinel (SIEM), and Azure Firewall.Ensure compliance with ISO 27001, NIST, CIS, SOC2, HIPAA, and GDPR security frameworks.Implement identity federation, MFA, and Just-In-Time (JIT) privileged access for Azure resources.

Monitoring, Troubleshooting & Performance Optimization

Act as the final escalation point for Azure cloud-related incidents.Implement Azure Monitor, Log Analytics, and Application Insights for real-time monitoring and alerting.Troubleshoot networking, storage, and compute performance issues in Azure environments.Perform root cause analysis (RCA) and implement long-term solutions for service interruptions.

Cloud Migration & Optimization

Lead cloud migration projects, including Lift-and-Shift, Refactoring, and Re-platforming strategies.Optimize Azure resource allocation and cost efficiency using Azure Cost Management and Reservations.Implement hybrid cloud solutions with Azure ExpressRoute, VPN, and Azure Stack.

Collaboration & Technical Leadership

Work closely with DevOps, networking, security, and application teams to improve Azure environments.Mentor and provide technical guidance to L1 and L2 engineers.Participate in design and architecture reviews for cloud implementations.Create and maintain technical documentation, SOPs, and knowledge base articles.