Job
Description
We are seeking a highly skilled IT & Network Manager with 8–12 years of experience to join IIT Madras Research Park and lead the design, implementation and maintenance & support our expanding network infrastructure. The ideal candidate will ensure the integrity of a high-availability network infrastructure to optimize performance for users and systems. About IITM Research Park Innovation thrives when faculty, students and industry professionals interact in a formal or informal environment. The IIT Madras Research Park, promoted by IIT Madras, is India’s first University based Research Park epitomising what can be achieved by this confluence - bringing unlike minds together. The Research Park provides over 1.2 million square feet of collaborative workspace for R&D companies and deep-tech start-ups to nurture, promote and sustain innovation and entrepreneurship through Industry - Academia interaction. The innovation ecosystem enables quick and easy formal and informal exchange of ideas leading to collaboration and commercialization of R&D, delivering strategic value by reducing the cycle time for innovation. IIT Madras Research Park is a bustling campus with about 5,000 professionals across 250 plus Corporate R&D Units, Multinational Research Centres, Public Sector, Government Research bodies, IIT Madras Centres of Excellence, Laboratories and Start-ups. Key Responsibilities: Design and deploy functional networks (LAN, WLAN, WAN). Configure and install software, servers, routers, and other network devices. Monitor network performance and ensure system availability and reliability. Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations. Troubleshoot network issues and outages, scheduling upgrades, and collaborating with network architects on network optimization. Report network status to key stakeholders and management. Support firewall administration, VPN, proxy services, and other security-related configurations. Assist with disaster recovery and backup procedures. Effectively handle client interactions, providing technical support and clear communication to ensure satisfaction and build strong professional relationships. Monitor and maintain the building management system and expertise in the Modbus protocol. Troubleshooting and installing the CCTV cameras and NVRs. Manage Amazon Web Services (EC2, VPC, EKS, Cloud front, Cloud watch, Routing, ELB). Manage and support OS – Windows, Linux (Ubuntu and Centos) and Mac. Required Skills and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 8-12 years of proven experience in network administration and network engineering, including expertise in network infrastructure design and management. Experience with routing and switching technologies (Cisco, Juniper, D-Link etc.). Proficiency with network diagnostic, monitoring, and analysis tools (Wireshark, SolarWinds, nmap etc.). Good knowledge of TCP/IP, subnetting, DNS, DHCP, NAT, VPN, VLAN, and firewall configurations. Hands-on experience with operating systems (Windows Server, Linux). Knowledge of IT security best practices. Excellent problem-solving and communication skills. Cisco CCNA certification or CCNP (preferred). Additional Key Skills: Familiarity with SD-WAN technologies. Knowledge of network automation tools and scripting (Python, Ansible, VBA etc.). Understanding of EPABX systems and QoS configuration. Experience with load balancers and high availability solutions. Knowledge of ITIL frameworks and documentation practices, Experience of IT asset management and procurement. Designing the system based on the user requirements. Expertise in installing, testing, troubleshooting, and managing fiber optic cables including termination, splicing, and patch panel management for high-speed network connectivity Show more Show less
