Manager

Job Description

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Job Title: Assistant Manager / Manager – Technical Services Date Department: Admin & Facilities Location: Chennai Business Line / Function Admin & Facilities Reports To (Direct) Grade (if applicable) (Functional) Site Lead Number Of Direct Reports Directorship / Registration: NA Position Purpose To provide safe & smooth working conditions at office premises To ensure upkeep of critical equipment’s to ensure continuity of business. Able to process tasks of higher complexity and guide junior level professionals, operating with greater autonomy. Ability to design solutions independently/ provide functional documentation/ client interactions, identify trends / inconsistencies / gaps faster and provide timely resolution to technical queries. Has the ability to design solutions independently/ provide functional documentation/ client interactions, identify trends/inconsistencies/gaps faster and provide timely resolution to technical queries. Apart from all operational activities also has ability to tackle complex queries and problems. Possesses good technical/business/process knowledge. Responsibilities S.No KRA’s Key Activities 1 Core Area Engineering services Procurement coordination Vendor & building management Visitor and client management 2 Engineering services Supervision & controlling of facility management team working in shifts. Ensuring appropriate attendance & deployment of the resources provided by the facilities management. Liaise and coordinate with various engineering vendors and internal teams for day-to-day activities Maintenance of office premises and equipment’s to ensure continuity of business Ensure timely Preventive Maintenance of all the Critical and non-critical equipment’s Keeping track of periodic on-site maintenance carried out by the facilities team. Plan and ensure availability of Critical spares/ Electrical consumables in office premise. Implement various checklists for equipment’s as per site and industries standards. Carry out analysis of various expenses on periodic basis and prepare periodic reports as per the business requirements. Coordinate and follow-up for timely preventive maintenance through service providers. Implement best practices in the industry to ensure satisfactory quality of services. Coordinate with vendors for timely receipt of bills Identify and implement appropriate controls in various activities and functions Manage facilities and engineering related statutory documents, license, and track expiry dates on timely renewal. Continuous follow-up and coordination with the vendor to ensure quality of services. 3 Procurement coordination To co-ordinate for renewals on all AMC/Rate contract/Agreements on periodic basis. Coordinating with procurement team for facilities requirement requirements. Coordinating with vendor and procurement team for requested activity and execution. Track expiry dates of all annual maintenance contracts and licenses etc. related to facilities function and ensure timely renewal. Provide necessary assistance/ guidance to procurement team as per required procurement of material or services. Conduct periodic meetings with procurement and follow the work progress status. 4 Vendor & Building Management Coordinate with service providers, suppliers to ensure quality of services. Tracking and timely processing of vendor bills to ensure continuity of services. Liaise with building management team for ensuring continuity of services. Ensure essential services like EB, Aircon, diesel and water availability on periodic basic Checker for all critical invoices like AMC, RC, LL EB, water and aircon and parking invoices Physically validating all Chennai AFMG invoice before sending it for payment processing 6 Cost savings / Controls & Compliance Identify and implement appropriate controls in various activities and functions Ensure compliance to all applicable policies, procedures, and guidelines. Maintain appropriate records / documentation for audit trail. Keeping track of the expenses on month-on-month basis Bring in new cost savings and cost control initiatives. Highlight any major deviations to the seniors for timely action. Technical & Behavioral Competencies Specific Qualifications (if required) - CFM/SFP certification will be a plus Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Decision Making Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to anticipate business / strategic evolution Skills Ability to develop others & improve their skills Ability to develop and leverage networks Ability to manage / facilitate a meeting, seminar, committee, training… Education Level Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if Required) BE – in Electrical engineering with similar experience Show more Show less