For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.
Analyst I – HR OperationsLocation: Mumbai
Role Purpose
We are seeking a dynamic and proactive candidate to join our HR Operations team, with a strong focus on employee engagement and enhancing employee experience. This role is ideal for someone passionate about people practices, culture-building, and driving meaningful employee initiatives. The incumbent will work closely with the HR team and business stakeholders to design, implement, and evaluate programs that strengthen engagement, inclusion, and employee satisfaction. This position requires a strong foundation in HR principles, analytical skills, and the ability to thrive in a fast-paced, dynamic environment.
Duties & Responsibilities
Employee Experience & Engagement
- Assist in the design and execution of employee engagement initiatives (e.g., town halls, celebrations, wellness programs, employee recognition).
- Support employee lifecycle touchpoints (onboarding, confirmations, milestone) to ensure a positive and consistent experience.
- Analyze periodic feedback surveys (e.g., Peakon, pulse surveys) and help derive insights and action plans.
- Collaborate with internal stakeholders to promote a culture of belonging, openness, and performance.
HR Operations Support
- Support the day-to-day HR operations including documentation, records management, HRIS updates, and compliance tracking.
- Contribute to onboarding and induction programs to help new joiners assimilate into the organization.
- Assist in maintaining employee data accuracy and generating reports for internal analysis.
- Help streamline and improve existing HR processes to enhance efficiency and service delivery.
- Support HRBPs and regional leaders with employee floor PULSE and recommendations for HR strategy and decision-making.
Communication & Branding
- Draft internal communications related to HR programs, policies, and events.
- Assist in employer branding and employee advocacy initiatives on social and internal platforms.
Employee Relations And Compliance
- Support employee relations activities, including investigations, conflict resolution, and policy interpretation for regional employees.
- Ensure compliance with regional and local labor laws, regulations, and company policies.
- Provide guidance and support to managers and employees on HR-related inquiries and issues.
Qualifications
MBA / PGDM in Human Resources or related field (recent graduate or up to 1 year of experience)Prior internship or project experience in employee engagement/HR operations will be an advantage.Knowledge of HR principles, practices, and regulations, particularly in regional or local contexts.Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.Detail-oriented with a commitment to accuracy and quality in work output.Ability to manage multiple priorities and thrive in a fast-paced, deadline-driven environment.Experience in HR analytics, regional HR operations, or related roles is preferred.
What do we offer?
- Open culture and challenging opportunity to satisfy intellectual needs
- Flexible working hours
- Work-life balance
- Excellent, dynamic and multicultural environment
About Accelya
Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines.For more information, please visit www.accelya.comWhat does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
