At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Workday human capital at PwC will focus on providing consulting services for Workday human capital management (HCM) applications. You will analyse client requirements, implement HCM software solutions, and provide training and support for seamless integration and utilisation of Workday HCM applications. Working in this area, you will enable clients to optimise their human resources processes, enhance talent management, and achieve their strategic objectives.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Job Summary -
A career in our Managed Services team will provide you an opportunity to collaborate with a wide arrayof teams to help our clients implement and operate new capabilities, achieve operational efficiencies,and harness the power of technology. Our Application Evolution Services team will provide you with theopportunity to help organizations harness the power of their enterprise applications by optimizing thetechnology while driving transformation and innovation to increase business performance. We assistour clients in capitalizing on technology improvements, implementing new capabilities, and achievingoperational efficiencies by managing and maintaining their application ecosystems. We help our clientsmaximize the value of their Workday investment by managing the support and continuoustransformation of their solutions in the areas of human resources, talent management and financeoperations.
Minimum Degree Required (BQ) *:
Bachelor’s Degree
Degree Preferred
Bachelor's degree
Required Field(s) Of Study (BQ)
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *:
US
Certification(s) Preferred
Minimum of 5 year of experience
Preferred Knowledge/Skills *:
Demonstrates Some Level Of Abilities And/or a Proven Record Of Success As Both An Individual Contributor And Team Member As Follows
- Develops weekly hours burn report and monthly support review deck;
- Performs manual quarterly/monthly patch testing (Functional stream);
- Performs automated quarterly patch testing (Technical stream);
- Assists in testing automation;
- Assists in system reports/integrations development in enhancement pipeline;
- Prepares Functional/Technical specs;
- Assists Transition Manager in onboarding new engagements;
- Provides administrative support to team members, including status reports and client-facing documentation/presentations;
- Offers functional and/or technical subject matter expertise;
- Meets with stakeholders to confirm a thorough set of requirements, aligned to business objectives, gaining complete understanding of current and future state business processes;
- Demonstrates experience in use of Workday in a support/AMS environment;
- Is responsible for fixes and enhancements to the application to achieve the customer’s business requirements;
- Works together in pods or client-aligned teams to deliver for multiple clients;
- Uses standard methodologies and tools;
- Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production systems;
- Works and delivers against engagement SLAs and KPIs;
- Active Workday Adaptive Planning/Adaptive Insights certification;
- At least 5 year of relevant experience and ability to work on multiple projects;
- Knowledge with Planning Budgeting Forecasting and Management Reporting;
- Knowledge of different models like:
- Financial Planning, e.g., Revenue Planning, Expense Planning, Projects Planning, Capital Planning, Balance Sheet and Cash Flow Planning;
- Workforce Planning, e.g., Headcount/FTE and Compensation Planning, Resource Supply and Demand Planning;
- Operational Planning, e.g., Sales Planning;
- Knowledge in creating and troubleshooting EIB (Enterprise Interface Builder);
- Ability to work with the client and help customers resolve issues;
- Good to have Workday Finance/HCM/Integration certification;
- Functional experience and knowledge of Workday Finance/Accounting, reporting/consolidation is an advantage;
- Knowledge in creating reports, dashboards; and;,
- Analyze Workday release updates to understand impacts of feature changes, in relation to clients existing configuration.
