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ZenoCloud
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Linux Support Engineer

Linux Support Engineer

ZenoCloud

4 years

0 Lacs

noida uttar pradesh india

Posted:1 week ago| Platform:

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Skills Required

linux support ubuntu resolve service network apache nginx php mysql zabbix syslog security automate server maintenance ansible aws networking firewall cpanel documentation reports chat automation python iptables kvm docker scaling auto monitoring devops communication

Work Mode

On-site

Job Type

Full Time

Job Description

Location:

Job Type:

Industry:

About the Role

Linux / Cloud Support Engineer

Key Responsibilities

Administer and troubleshoot
Linux servers
(Ubuntu, CentOS, Debian) across hosting and cloud platforms.
Diagnose and resolve
performance, load, I/O, service, and network issues.
Deploy and tune
LAMP/LEMP stacks
(Apache, Nginx, PHP-FPM, MySQL/MariaDB).
Monitor systems with
Zabbix, Prometheus, Grafana
, and proactively act on alerts.
Perform
log analysis
(syslog, journalctl, secure, application logs) for incident resolution.
Apply
security patches, OS updates
, and implement hardening best practices.
Automate tasks
and server maintenance using Bash, Ansible, or Python.
Support
cloud migrations
and setups across
AWS / DigitalOcean / similar providers.
Configure
networking, firewall, and load-balancing
for high-availability environments.
Manage hosting
control panels
(cPanel, Plesk, Webmin, Virtualmin).
Create and maintain
technical documentation, RCA reports, and internal KBs.
Provide
direct client support
via email, ticketing, and chat—resolving escalated cases independently.

Technical Expertise

Operating Systems:
Ubuntu, CentOS, Debian
Web Stack:
Apache, Nginx, PHP-FPM, MySQL/MariaDB
Monitoring:
Zabbix, Prometheus, Grafana
Automation / Scripting:
Bash, Ansible, Python (basic)
Security:
iptables, firewalld, SSL/TLS, OS hardening
Virtualization:
KVM, LXC, Docker (optional but preferred)
AWS Cloud Services:
Compute & Storage:
EC2, EBS, S3
Scaling & Load Management:
Auto Scaling, Load Balancer (ALB/ELB)
Networking & CDN:
Route 53, CloudFront
Monitoring & Logging:
CloudWatch
DevOps / CI-CD:
ECS, ECR, CodePipeline, Lambda
Database:
RDS

Requirements

2–4 years of experience as a
Linux / Cloud Support or System Engineer
Proven skills in
Linux server administration and troubleshooting
Familiar with
AWS and virtualization
technologies
Comfortable in
24×7 or rotational shifts
for global client support
Strong communication and client-handling ability
Prior experience in
ticket-based support systems

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