ResponsibilitiesDevelop and maintain strong, long-term relationships with key clients, serving as their primary point of contact.Understand clients' business objectives, challenges, and industry trends to provide tailored solutions.Act as a strategic advisor, ensuring clients maximize the value of our products and services.Handle client concerns and resolve issues promptly to enhance customer satisfaction and retention.Identify opportunities to upsell and cross-sell products or services to increase revenue.Collaborate with the sales team to acquire and onboard new key accounts.Conduct regular business reviews with clients to assess satisfaction, performance metrics, and areas for improvement.Monitor key account performance, analyze market trends, and develop data-driven strategies for growth.Prepare and present reports on account performance, sales progress, and customer feedback.Work cross-functionally with internal teams (sales, marketing, operations, product, and support) to ensure seamless service delivery. RequirementsBachelor's degree in Business Administration, Sales, Marketing, or a related field6 Months to 2 Years in Key Account Management, Business Development, or a similar client-facing role.Proven track record of successfully managing key accounts.Strong negotiation, communication, and interpersonal skills.Ability to develop and execute strategic account management plans.Analytical mindset with proficiency in data interpretation and reporting.Excellent problem-solving and conflict-resolution abilities.Proficiency in CRM software.

ResponsibilitiesDevelop and maintain strong, long-term relationships with key clients, serving as their primary point of contact.Understand clients' business objectives, challenges, and industry trends to provide tailored solutions.Act as a strategic advisor, ensuring clients maximize the value of our products and services.Handle client concerns and resolve issues promptly to enhance customer satisfaction and retention.Identify opportunities to upsell and cross-sell products or services to increase revenue.Collaborate with the sales team to acquire and onboard new key accounts.Conduct regular business reviews with clients to assess satisfaction, performance metrics, and areas for improvement.Monitor key account performance, analyze market trends, and develop data-driven strategies for growth.Prepare and present reports on account performance, sales progress, and customer feedback.Work cross-functionally with internal teams (sales, marketing, operations, product, and support) to ensure seamless service delivery.RequirementsBachelor's degree in Business Administration, Sales, Marketing, or a related field6 Months to 2 Years in Key Account Management, Business Development, or a similar client-facing role.Proven track record of successfully managing key accounts.Strong negotiation, communication, and interpersonal skills.Ability to develop and execute strategic account management plans.Analytical mindset with proficiency in data interpretation and reporting.Excellent problem-solving and conflict-resolution abilities.Proficiency in CRM software.

ResponsibilitiesDevelop and maintain strong, long-term relationships with key clients, serving as their primary point of contact.Understand clients' business objectives, challenges, and industry trends to provide tailored solutions.Act as a strategic advisor, ensuring clients maximize the value of our products and services.Handle client concerns and resolve issues promptly to enhance customer satisfaction and retention.Identify opportunities to upsell and cross-sell products or services to increase revenue.Collaborate with the sales team to acquire and onboard new key accounts.Conduct regular business reviews with clients to assess satisfaction, performance metrics, and areas for improvement.Monitor key account performance, analyze market trends, and develop data-driven strategies for growth.Prepare and present reports on account performance, sales progress, and customer feedback.Work cross-functionally with internal teams (sales, marketing, operations, product, and support) to ensure seamless service delivery. RequirementsBachelor's degree in Business Administration, Sales, Marketing, or a related field6 Months to 2 Years in Key Account Management, Business Development, or a similar client-facing role.Proven track record of successfully managing key accounts.Strong negotiation, communication, and interpersonal skills.Ability to develop and execute strategic account management plans.Analytical mindset with proficiency in data interpretation and reporting.Excellent problem-solving and conflict-resolution abilities.Proficiency in CRM software.

Responsibilities Maintaining current client relationships and identifying potential clients Contacting potential customer to develop relationships and sales Developing new sales areas and improving sales through various methods. Researching trends and creating new opportunities to increase sales. Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. Training, mentoring and managing reporting staff services. Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. Innate drive to succeed and take initiative. Strong organizational talents and ability to work under pressure and in new environments. Bachelor's degree in marketing, communications, business or a related field. Experience 0 to 2 Year

Responsibilities: Provide first-level support via phone, email, and chat Troubleshoot product-related technical issues Document customer interactions in the ticketing system Escalate complex problems to senior staff

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr Show more Show less

Responsibilities Review software requirements and prepare detailed test scenarios Execute manual and automation tests to ensure software usability and performance Conduct logical testing to validate workflows and system behavior Analyze test results, identifying issues related to database impact, bugs, and user experience Document test procedures and generate detailed reports for internal teams Collaborate with the design and development teams during product design and review phases Communicate with clients to gather and understand product requirements Provide feedback on requirements, design, and potential risks during review meetings Requirements Bachelor’s or Master’s degree in Computer Science or a related field Minimum 2 years of experience in manual and automation testing Hands-on experience with logical testing and software test design techniques Familiarity with automation tools (e.g., Selenium, TestNG, etc.) Good understanding of testing methodologies and compatibility testing Basic programming knowledge (preferred: Python, Java, or similar) Strong analytical, critical thinking, and communication skills Detail-oriented with excellent organizational abilities Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

Responsibilities Provide first-level technical support to customers via phone, email, and chat Diagnose customer issues related to our product Document and track customer interactions in the support system Escalate complex technical issues to senior support staff Stay up-to-date with product knowledge and telecommunications industry trends Requirements Bachelor's degree in a related field or equivalent experience Strong understanding of telecommunications technologies and products Excellent verbal and written communication skills Proficient in troubleshooting software and hardware issues Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Customer service experience is preferred Minimum one yr of Experience Females Preferred Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Shift: Day shift Work Location: In person

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr Show more Show less

We are seeking a highly skilled and motivated Technical Support L2 professional to join our dynamic team .This role is integral to ensuring our customers receive top-tier technical assistance for a wide range of telecommunications products and services. The successful candidate will be tasked with diagnosing and resolving technical issues escalated from Level 1 support, collaborating closely with network engineers and other technical staff to provide comprehensive solutions. As a Technical Support L2, you will demonstrate a deep understanding of telecommunications systems and protocols, allowing you to effectively address customer inquiries and concerns. This position requires exceptional problem-solving abilities, strong communication skills, and a commitment to delivering the highest level of customer satisfaction. Responsibilities Provide advanced technical support for telecommunications products and services to customers and field technicians. Diagnose and resolve complex telecommunication issues escalated from Level 1 support. Document technical issues and solutions in the ticketing system for tracking and reporting purposes. Collaborate with engineering and operations teams to identify and implement solutions to recurring problems. Provide training and guidance to Level 1 support staff in troubleshooting techniques and processes. Conduct regular follow-ups with customers to ensure their issues are resolved satisfactorily and to maintain a positive customer experience. Participate in the development and updating of support documentation and knowledge base articles to enhance team efficiency. Requirements Bachelor's degree in a related field or equivalent work experience in telecommunications or technical support. Proven experience in a technical support role, preferably at Level 2, within the telecommunications industry. Strong understanding of telecommunications systems, protocols, and network configurations. Excellent problem-solving skills and the ability to think critically under pressure. Exceptional communication skills, both verbal and written, to interact effectively with customers and team members. Ability to work independently as well as collaboratively in a team environment. Familiarity with ticketing systems and remote support tools to efficiently manage customer inquiries. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Shift: Day shift Work Location: In person

Job Summary : We are looking for a skilled IT Project Manager to oversee the planning, execution, and delivery of IT projects across various departments. The ideal candidate will ensure that all projects are delivered on time, within scope, and within budget while aligning with business objectives. Key Responsibilities: · Define project scope, objectives, and deliverables in collaboration with stakeholders. · Develop detailed project plans, resource allocation, schedules, and budgets. · Coordinate internal resources and third parties/vendors for flawless project execution. · Ensure projects are delivered on time, within scope, and within budget. · Use appropriate verification techniques to manage changes in project scope, schedule, and costs. · Manage relationships and communication with clients, stakeholders, and team members. · Perform risk management to minimize project risks. · Track project performance using appropriate systems, tools, and techniques. · Conduct post-project evaluation and create detailed reports for senior management. · Ensure compliance with company policies, best practices, and industry standards. Qualifications: · Bachelor’s degree in Computer Science, Information Technology, or related field. · PMP/PRINCE2 certification preferred. · Proven working experience (4+ years) in IT project management. · Strong understanding of project management tools (JIRA, Trello, MS Project, etc.) · Experience with Agile and Waterfall methodologies. · Excellent written and verbal communication skills. · Strong leadership qualities and ability to manage cross-functional teams. Desirable Skills: · Problem-solving and critical-thinking abilities. · Strong organizational and multitasking skills. · Experience in software development, cloud infrastructure, or cybersecurity is a plus. · Budget management experience. Show more Show less

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr Show more Show less

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Conducting client visit to meet potential clients and strengthen business relationships. • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr Show more Show less

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr

We are seeking a highly skilled and motivated Technical Support L2 professional to join our dynamic team .This role is integral to ensuring our customers receive top-tier technical assistance for a wide range of telecommunications products and services. The successful candidate will be tasked with diagnosing and resolving technical issues escalated from Level 1 support, collaborating closely with network engineers and other technical staff to provide comprehensive solutions. As a Technical Support L2, you will demonstrate a deep understanding of telecommunications systems and protocols, allowing you to effectively address customer inquiries and concerns. This position requires exceptional problem-solving abilities, strong communication skills, and a commitment to delivering the highest level of customer satisfaction. Responsibilities Provide advanced technical support for telecommunications products and services to customers and field technicians. Diagnose and resolve complex telecommunication issues escalated from Level 1 support. Document technical issues and solutions in the ticketing system for tracking and reporting purposes. Collaborate with engineering and operations teams to identify and implement solutions to recurring problems. Provide training and guidance to Level 1 support staff in troubleshooting techniques and processes. Conduct regular follow-ups with customers to ensure their issues are resolved satisfactorily and to maintain a positive customer experience. Participate in the development and updating of support documentation and knowledge base articles to enhance team efficiency. Requirements Bachelor's degree in a related field or equivalent work experience in telecommunications or technical support. Minimum 2 yr of experience in a technical support role, preferably at Level 2, within the telecommunications industry. Strong understanding of telecommunications systems, protocols, and network configurations. Excellent problem-solving skills and the ability to think critically under pressure. Exceptional communication skills, both verbal and written, to interact effectively with customers and team members. Ability to work independently as well as collaboratively in a team environment. Familiarity with ticketing systems and remote support tools to efficiently manage customer inquiries.

We are seeking a highly skilled and motivated Technical Support L2 professional to join our dynamic team .This role is integral to ensuring our customers receive top-tier technical assistance for a wide range of telecommunications products and services. The successful candidate will be tasked with diagnosing and resolving technical issues escalated from Level 1 support, collaborating closely with network engineers and other technical staff to provide comprehensive solutions. As a Technical Support L2, you will demonstrate a deep understanding of telecommunications systems and protocols, allowing you to effectively address customer inquiries and concerns. This position requires exceptional problem-solving abilities, strong communication skills, and a commitment to delivering the highest level of customer satisfaction. Responsibilities Provide advanced technical support for telecommunications products and services to customers and field technicians. Diagnose and resolve complex telecommunication issues escalated from Level 1 support. Document technical issues and solutions in the ticketing system for tracking and reporting purposes. Collaborate with engineering and operations teams to identify and implement solutions to recurring problems. Provide training and guidance to Level 1 support staff in troubleshooting techniques and processes. Conduct regular follow-ups with customers to ensure their issues are resolved satisfactorily and to maintain a positive customer experience. Participate in the development and updating of support documentation and knowledge base articles to enhance team efficiency. Requirements Bachelor's degree in a related field or equivalent work experience in telecommunications or technical support. Minimum 2 yr of experience in a technical support role, preferably at Level 2, within the telecommunications industry. Strong understanding of telecommunications systems, protocols, and network configurations. Excellent problem-solving skills and the ability to think critically under pressure. Exceptional communication skills, both verbal and written, to interact effectively with customers and team members. Ability to work independently as well as collaboratively in a team environment. Familiarity with ticketing systems and remote support tools to efficiently manage customer inquiries.

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr

Responsibilities • Maintaining current client relationships and identifying potential clients • Contacting potential customer to develop relationships and sales • Developing new sales areas and improving sales through various methods. • Researching trends and creating new opportunities to increase sales. • Collaborating with sales and account teams to ensure requirements are met, such as sales numbers and profit goals. • Training, mentoring and managing reporting staff services. • Maintaining a strong understanding of products and services, and innovating new ways to serve businesses. Requirements • Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely. • Expert understanding of service and product, and ability to innovate new ways the product can serve customers. • Excellent organizational skills to meet goals and set priorities. • Innate drive to succeed and take initiative. • Strong organizational talents and ability to work under pressure and in new environments. • Bachelor's degree in marketing, communications, business or a related field. • Experience 0 to 1 Yr