SHI

40 Job openings at SHI
Security Engineer - DNS Security (Immediate Joiner) bengaluru 5 - 8 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

Role & responsibilities We are looking for a Security Engineer - DNS Security with min 5 years exp and who can be an immediate joiner. If interested, please send your resume to rekha.srikumar@locuz.com. The design, deployment, tuning and operationalization of enterprise-grade DNS security using Cisco Umbrella, Infoblox DDI, and related tooling. This is a hands-on technical role that works across networking, cloud, SOC, and incident response teams. Design, deploy and manage Cisco Umbrella policies (DNS-layer protection, content filtering, secure proxy) across hybrid environments. Administer Infoblox DDI (DNS/DHCP/IPAM) zone management, DNSSEC, DHCP scopes, and IP address lifecycle. Implement DNS security controls: RPZ, DNSSEC, response rate limiting, and sinkholing workflows. Integrate DNS telemetry with SIEM/SOAR for detection, alerting and automated response. Perform threat hunting and malware/ransomware detection using DNS query patterns and threat intelligence. Triage and lead DNS-related security incidents — containment, root-cause analysis, remediation and post-incident reporting. Tune and operate DNS resilience and availability: monitoring, capacity planning, and failover testing. Manage change control for DDI changes — RFCs, peer reviews, and rollback procedures. Conduct security assessments and configuration hardening for DNS servers, resolvers and forwarders. Liaise with network, cloud and application teams to deploy DNS mitigations and ensure least-privilege DNS access. Required skills & qualifications 5+ years in network/security engineering with demonstrable DNS experience. Hands-on experience with Cisco Umbrella and Infoblox (production deployments). Strong DNS protocol knowledge (A/AAAA/CNAME/NS/SOA, DNSSEC, TSIG, recursion, EDNS). Experience integrating DNS telemetry into SIEM (Splunk/QRadar/Elastic) and SOAR platforms. Proficiency in scripting (Python, Bash) and REST API automation. Bachelor’s degree in CS/IT/EE or equivalent; relevant certifications preferred Desired qualities Strong cross-team communicator; translates technical DNS issues for non-technical stakeholders. Security-first mindset with attention to operational rigor and documentation. Curious and proactive — keeps up with DNS-based attack trends and emerging tooling. Comfortable with cloud-native DNS (Route53, Azure DNS, Cloud DNS) and hybrid architectures. Preferred candidate profile

Desktop Engineer mumbai,mumbai (all areas) 2 - 5 years INR 0.6 - 3.0 Lacs P.A. Work from Office Full Time

Greetings !!! We are looking for a Desktop Engineer who has a good hands on experience in desktop, laptop and printed related issues along with IT Asset Management. Location: Mumbai(Wada, Vikhroli) Role & responsibilities Hardware knowledge of Desktop / Laptop / Printers Strong Knowledge of Windows desktop OS installation/troubleshooting/ Upgrades ( Win 10 / Win 11 / MAC OS is optional ) Installation & troubleshooting of desktop applications. ( MS office / VPN clients / Outlook email clients ) Basic networking & Troubleshooting of LAN Network, Wi-Fi-related issues. Good knowledge of Antivirus clients & troubleshooting. Remote support & guiding the users in resolving the system-related, network-related issues. Coordinating with OEM / Vendor for repair / warranty-related issues. Basic knowledge on MS office ( word / excel ) IT Asset Management Interested can reach out us on manasa.c@locuz.com along with the below mentioned details. Year of Experience: Current CTC: Expected CTC: Notice Period:

Infrastructure Engineer hyderabad 7 - 12 years INR 20.0 - 35.0 Lacs P.A. Work from Office Full Time

Infrastructure Engineer HPE, DELL, Nutanix and IBM Hardware, apple/mac/ Storage Job Summary: We are seeking a highly skilled, near expert-level Infrastructure Engineer to join our Managed Service Provider (MSP) support team. The ideal candidate will be responsible for the design, deployment, management, and troubleshooting of physical server infrastructure—primarily Dell and HPE servers—across multiple customer environments. The role also requires deep expertise in storage solutions from various vendors, hybrid Active Directory environments, and strong experience with cloud integration. Key Responsibilities: Design, implement, and maintain physical server environments (Dell and HPE) for MSP customers. Perform installation, configuration, and ongoing management of enterprise storage solutions from multiple vendors (e.g., Dell EMC, HPE, NetApp, Pure Storage, etc.). Manage, troubleshoot, and optimize hybrid Active Directory environments (on-premises and Azure AD synchronization). Lead hardware refreshes, server migrations, and data center projects as required by customer engagements. Provide advanced troubleshooting and root cause analysis for server, storage, and directory services issues. Ensure the security, stability, and optimal performance of the infrastructure. Create and maintain documentation for infrastructure designs, configurations, and standard operating procedures. Collaborate with cloud engineers to ensure seamless integration of on-premises infrastructure with cloud platforms (Azure, AWS, etc.). Work directly with customer stakeholders to gather requirements, deliver solutions, and provide technical leadership. Participate in an on-call rotation and provide escalation support for critical incidents. Required Skills & Experience: 7+ years of experience as an Infrastructure Engineer, Systems Engineer, or similar role within an MSP or enterprise environment. Near expert-level knowledge of Dell and HPE server hardware: installation, configuration, firmware management, and performance tuning. In-depth experience with enterprise storage systems from multiple vendors. Strong experience with Microsoft Active Directory, including hybrid configurations with Azure Active Directory. Proficiency with server virtualization (VMware, Hyper-V, etc.) and related best practices. Familiarity with scripting and automation (PowerShell, Python, etc.). Solid understanding of networking fundamentals and security best practices. Experience with backup/recovery solutions and disaster recovery planning. Excellent documentation, communication, and customer service skills. Preferred Qualifications: Relevant certifications (e.g., Dell EMC Proven Professional, HPE ASE, Microsoft Certified: Azure Administrator, VMware VCP, etc.). Experience working in regulated environments (PCI, HIPAA, etc.). ITIL Foundation certification. Key Competencies: Analytical problem-solving Customer focus Attention to detail Project management Team Please share your CV to annapurna.t@locuz.com

Subject Matter Expert Azure hyderabad 7 - 12 years INR 20.0 - 30.0 Lacs P.A. Work from Office Full Time

Subject Matter Expert Azure (SHI Complete and Expert support) Overview: Azure Managed Services Providers are IT professionals responsible for managing and monitoring the operations and infrastructure of Azure cloud platforms Expertise with version control systems (such as Git, Azure DevOps). Deep understanding of Azure core services including Azure Compute, Storage, Network, and Security. Expert level experience with additional Azure services including Azure Virtual Desktop, Logic Apps, Analytics, etc. Vast understanding of additional technologies including DNS, Microsoft Windows Server, Active Directory Responsibilities: Include but not limited to Managing, monitoring, and resolving issues in the Azure cloud environment Designing and implementing Azure cloud solutions to meet the needs of the client Performing routine checks and maintaining the system to ensure the security and integrity of data Optimizing cloud resources to deliver cost-effective solutions Ensuring compliance with industry and company standards Providing technical support and training to users to increase system performance and value Collaborating with teams to integrate cloud services with existing systems Developing and implementing disaster recovery plans and data backups Creating and maintaining comprehensive documentation for cloud processes and services Work closely with L2 and L1 teams along with Vendor support coordination Staying updated with industry trends and advancements in cloud technology Manage and monitor all installed systems and infrastructure Please the cv to annapurna.t@locuz.com.

IT Support Engineer L2 _Srinagar(Jammu&Kashmir) For Immediate joiners srinagar 3 - 5 years INR 2.25 - 4.5 Lacs P.A. Work from Office Full Time

Job Title: Desktop Support Engineer /IT support(L2) Location: Srinagar (Jammu & Kashmir) Experience: 3 - 6 Years Education: Any Degree Preferred: Males only Joining: Immediate Joiners Preferred Working Days: 6 Days Working Job Description: We are looking for an experienced Desktop Support Engineer/IT support- L2 The ideal candidate should have hands-on experience in: Desktop/Laptop troubleshooting (hardware & software) Microsoft Outlook configuration & troubleshooting Installing and supporting operating systems & common applications Printer, scanner, and peripheral support Network basic troubleshooting User support via remote tools and on-site as needed Key Skills: Desktop Support, Outlook Configuration, Troubleshooting, Hardware Support, OS Installation, Network Basics Interested candidates can share their resume to Email ID: priyanka.p@locuz.com

Senior Solution Architect hyderabad,bengaluru,mumbai (all areas) 8 - 13 years INR 18.0 - 27.5 Lacs P.A. Hybrid Full Time

Job Title: Senior Presales Solution Advisor Network & Security (NGN Presales) Experience: 7+ Years Job Location: Hyderabad / Bangalore / Mumbai Mandatory: Experience in handling global support clients Job Description We are looking for an experienced Senior Presales Engineer – Network & Security who can design, position, and present secure, scalable, and high-performance enterprise networking and security solutions. The ideal candidate must have strong technical expertise across Routing & Switching, Wireless, Security, SD-WAN, and Cloud Security, along with proven experience in customer-facing presales engagements. Key Responsibilities Conduct technical discovery sessions, requirement workshops & solution positioning Prepare HLD/LLD, BOM, solution proposals, and architecture documents Deliver presentations, demos, and POCs to customers Respond to RFP/RFI, create solution write-ups, and technical validations Perform sizing, cost–benefit analysis, and ROI justification Collaborate with OEMs for deal registration and solution validation Engage with CXO-level stakeholders with strong articulation & presentation skills Support Sales team in winning enterprise & government opportunities Technical Expertise Required Enterprise Networking Routing & Switching (BGP, OSPF, EIGRP, MPLS, VRF, QoS) Cisco Catalyst/Nexus, Aruba, Juniper, Arista L2/L3 design, VLANs, STP, HSRP/VRRP/GLBP VXLAN, EVPN designs WAN & SD-WAN Cisco SD-WAN (Viptela/Meraki), Fortinet, Versa, Aruba Hybrid WAN (MPLS/DIA/LTE), resiliency design, cloud on-ramp Wireless WLAN design (Cisco WLC/Meraki/Aruba/Ruckus) RF planning, surveys, roaming optimization 802.1X, NAC, WIPS Security NGFW: Palo Alto, Fortinet, Cisco Firepower, Sophos IPS/IDS, URL filtering, SSL decryption VPN: IPSec, SSL, AnyConnect, GlobalProtect, Zscaler ZPA NAC: Cisco ISE, ClearPass, FortiNAC Cloud Security: SASE, CASB, Prisma/Zscaler/FortiSASE SIEM: Splunk, QRadar, FortiSIEM | EDR/XDR platforms Compliance Knowledge of ISO 27001, NIST, PCI-DSS, GDPR Soft Skills & Competencies Excellent communication, presentation & storytelling skills Strong customer handling & stakeholder management Ability to work on multiple presales pursuits simultaneously Team player with a collaborative mindset Strong documentation & proposal writing skills Education Bachelor’s degree in Engineering/Technology (preferred) Industry certifications: CCNP/CCIE/PCNSE/Fortinet NSE/Aruba/Juniper (added advantage)

Senior Network Security Engineer new delhi,hyderabad 5 - 8 years INR 10.0 - 13.0 Lacs P.A. Work from Office Full Time

Greetings !!! We are excited to meet the aspiring talents who has good knowledge in Network security and hands-on experience in FortiGate & Checkpoint firewall alone with switches, routers and other wireless devices . Roles and Responsibilities: Design, implement, and manage Checkpoint & FortiGate firewalls and other Fortinet security appliances (Forti Manager, Forti Analyzer, etc.) Check point and FortiGate - Hands on deployment Experience of NGFW (FW/IPS/IDS/RAVPN). Complete architecture understanding on all modes of deployment with respect to different use cases. Integration of Checkpoint and Fortigate firewall with AD,DUO, AZURE AD , OCTA for MFA. In depth understanding of Fortigate firewall components- NP6,CP9 and SP. Configure and monitor firewall (Checkpoint and Fortigate) policies, NAT, VPNs (IPSec/SSL), web filtering, explicit proxy, multicasting, captive portal, application control, intrusion prevention (IPS), and antivirus scanning. Should have strong troubleshooting skills in CLI mode, especially debug and packet capture to fix issues accurately. Implementation experience on SD-WAN. Deep Knowledge on NAC solution.(FortiNAC or Cisco ISE) Excellent knowledge on dynamic routing protocols OSPF, iBGP, eBGP Deep knowledge required on Firewall, Failover Scenarios, multiple context mode, Configuration, management and troubleshooting of various VPNs such as Site to site VPN (IKE V1 and V2), DMVPN, SSL VPN, GRE tunnelling. Analyze and respond to security threats, network incidents, and alerts in real-time. Work with cross-functional teams to ensure firewall configurations align with corporate security policies. Basic knowledge on other vendors Firewalls Palo Alto, Cisco. Port security, STP, VTP, SNMP, Syslog. Interested can drop their updated resume to gayathri.ramaraj@locuz.com along with the below mentioned details. Years of Exp: Current CTC: Expected CTC: Notice Period:

Senior Network Engineer bengaluru 7 - 12 years INR 10.0 - 13.0 Lacs P.A. Work from Office Full Time

Greetings !!! We are looking for experienced Network Engineer with strong expertise in Routing, Switching, and Cisco Meraki Wireless solutions. The role involves configuring, deploying, and maintaining enterprise-grade networks (CISCO product) with a focus on performance, security, Vendor Management, and high availability. Roles & Responsibilities: Configure, manage, and troubleshoot enterprise network infrastructure, including routers, switches, and Meraki wireless access points . Design and implement network solutions that meet business requirements for performance, scalability, and security. Monitor network performance and proactively resolve connectivity issues. Manage LAN/WAN/VLAN configurations and ensure optimal routing protocols (OSPF, EIGRP, BGP, etc.). Maintain and optimize the Cisco Meraki Dashboard for wireless management, monitoring, and troubleshooting. Implement and maintain network security measures, including firewalls, ACLs, and VPNs. Provide L2/L3 support for network-related incidents and service requests. Work closely with cross-functional teams to support IT projects and business initiatives. Create and maintain accurate network documentation, diagrams, and SOPs. Proven hands-on experience with network routing and switching technologies (Cisco). Strong experience with Cisco Meraki wireless solutions (Access Points, Switches, Security Appliances). Solid understanding of routing protocols (OSPF, EIGRP, BGP) and Layer 2 technologies (VLAN, STP, EtherChannel). Knowledge of network security best practices (firewalls, VPNs, ACLs). Experience with network monitoring tools (SolarWinds, CISCO 100 Eye). Familiarity with QoS, multicast, and high availability protocols (HSRP, VRRP). Good understanding of IPv4/IPv6 addressing and subnetting. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Experience with SD-WAN and cloud-managed networking. Exposure to VoIP and network convergence solutions. Knowledge of ITIL processes for incident, change, and problem management. Interested can share their updated resume to gayathri.ramaraj@locuz.com along with the below mentioned Relevant years of experience: Current CTC: Expected CTC: Notice Period:

MIS Executive bengaluru 1 - 4 years INR 3.0 - 4.0 Lacs P.A. Work from Office Full Time

Greetings !!! JOB SUMMARY The MIS Executive is responsible for managing and reporting business data to support operational efficiency and management decisions. The role involves maintaining various trackers, preparing reports, ensuring 100% data accuracy, and coordinating with multiple teams for timely data updates and submissions. KEY RESPONSIBILITIES • Collect, compile, and analyze operational data from various departments. • Prepare daily, weekly, monthly, and quarterly MIS reports as per management requirements. • Align backup to FM sites and ensure 100% report collection and submission. • Update PMDB and PAN India trackers regularly, ensuring 100% data accuracy and timeliness. • Prepare Project CSAT data on a quarterly basis, review with SDMs, and share with internal auditors. • Maintain centralized reports and store all required data/reports in the repository (OneDrive) for easy access and sharing on demand. • Coordinate with teams to validate data inputs and maintain data integrity. • Assist in process improvement and reporting automation initiatives. • Collect, compile, and analyze operational and performance data from various departments. • Maintain and update trackers, and databases. • Ensure data accuracy, consistency, and timely reporting. • Generate reports for management as and when required. • Coordinate with different teams to gather and validate data inputs. • Support automation and process improvement initiatives in reporting. • Assist in preparing presentations and summaries for management meetings. • Perform Sapphire data and overall ticket analysis to support operational insights. • Update and maintain the PAN India Field Engineer list regularly. • Prepare and organize project management data required for ISO audit readiness. • Assist management in data-driven reviews, audits, and performance tracking activities. Interested can drop their updated resume to gayathri.ramaraj@locuz.com along with the below mentioned details. Years of Experience: Current CTC: Expected CTC: Notice Period:

Technical Service Desk Executive (Immediate Joiner) hyderabad 2 - 3 years INR 2.0 - 4.0 Lacs P.A. Work from Office Full Time

Role & responsibilities We are looking for male candidates with a minimum of 2 years of experience in a Technical Service Desk role. Please find below the JD :- Strong communication skills, user handling skills, data handling skills (Excel) Basic Knowledge in Trouble shooting, Internet skills & MS Office Inbound calling process, multi-tasking (working on emails, Calls, Tickets and queries through chat) Providing on-call, Chat, and email support for employees contacting from multiple locations across the globe (Primarily US) Incident logging, categorization, prioritization, assignment, coordination communication Troubleshooting technically composite issues related to Microsoft Outlook, Applications (ION, ActiveXperts, Whatsup Gold/Nagios, Commvault/Veeam Backup Tool etc) Acting as the prime point of contact in helping with Active Directory (AD), MS Outlook, VPN, Network, Digital ID, Voicemail, Optimal, Bit locker and SAP password resets adhering to clients security policies. Attending the user complaints and assign them to the right resolver teams and update the same in the helpdesk tool Maintain all the necessary customer support documentation such as Call Feedback Reports, Installation reports etc and file the same on regular basis. Open to work for 24/7(Rotational) Incident communication and notification for high priority incidents Coordination with application and infrastructure support teams Provide accurate Incident resolution and Service Request management, within established Service Incidents and Service Requests are managed effectively; ensuring information is captured in the tool for future reference and analysis, in line with ITIL principles 1st line support and troubleshooting of IT related problems from in-house software and hardware such as Desktops, Laptops and Printers To maintain a high degree of customer service for all support queries and adhere to all service management principles Experience on tools like Manage Engine Service desk plus tool additional advantage Creation/Access Management of Network Drives and Shared Folders Active directory management and access controls Browser, Wireless and Operating System Troubleshooting Preferred candidate profile

Desktop Support Engineer bangalore rural,bengaluru 2 - 6 years INR 0.5 - 3.0 Lacs P.A. Work from Office Full Time

Desktop Support Engineer ( Immediate Joiners Only ) Responsibilities Troubleshoot and resolve issues related to desktops, laptops, printers, hardware components, and network connectivity. Provide technical support for Windows, MacOS, and Linux operating systems. Respond to, manage, and close service desk/help desk tickets in a timely manner. Install, configure, and maintain operating systems (Windows/MacOS/Linux), software applications, and system updates. Support both remote and on-site users with technical problems. Maintain IT documentation, asset records, and assist in IT upgrades and deployments. Ensure systems, devices, and peripherals operate efficiently and securely. Requirements Degree/Diploma in IT, Computer Science, or a related technical field. Proven experience in desktop support, service desk, or help desk environments. Strong knowledge of computer hardware , operating systems (Windows/MacOS/Linux), networking fundamentals, and commonly used business applications. Excellent troubleshooting, analytical, and communication skills. Ability to work independently and handle multiple support requests. Male Candidates Only

Senior Network Engineer hyderabad 9 - 14 years INR 12.0 - 22.0 Lacs P.A. Work from Office Full Time

Job Title: Sr. Network Engineer (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Notice Period: Immediate joiners preferred / Max 15 to 20 Days Work Mode: On-site | 24x7 Support (Rotational Shifts) Level: L3 Managed Services Job Description: We are hiring a Senior Network Engineer (L3) to join our growing team at SHI | LOCUZ. This is a high-impact role responsible for designing, implementing, managing, and troubleshooting complex network infrastructures within a Managed Services environment. Key Responsibilities: Design and deploy scalable and secure network solutions Install, configure, and support enterprise-level network hardware/software Monitor, troubleshoot, and optimize network performance (L3 level support) Ensure network availability and security for mission-critical systems Work closely with L1/L2 support teams and coordinate with OEM/vendor support Maintain documentation for all network changes and configurations Collaborate with internal IT and security teams Stay up to date with the latest networking technologies and best practices Technical Skills Required (at least two L3 level): Cisco Security / Cisco Meraki Palo Alto Aruba Sophos Fortinet Juniper / Mist (preferred) Must-Have: Minimum 8 years of relevant experience in network engineering Hands-on experience in a Managed Services environment Strong analytical and troubleshooting skills Willingness to work in 24x7 support shifts Excellent communication and coordination skills Preferred Certifications: (CCNP, PCNSE, NSE, Fortinet, Aruba Certified, or similar) Why Join Us? Work with cutting-edge technologies Be part of a growing team delivering enterprise-grade solutions Opportunity for growth in a dynamic and supportive work environment Apply Now if you're ready to take your networking career to the next level!

Senior Aws Cloud Engineer hyderabad 8 - 13 years INR 12.0 - 22.0 Lacs P.A. Work from Office Full Time

Job Title: Sr. Managed Services Engineer AWS (L3) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Level: L3 Managed Services Shift: 24/7 Support (Rotational Shifts) About the Role: We are looking for a seasoned Sr. Managed Services Engineer AWS (L3) to join our expert team supporting SHI Complete and Expert-level AWS services. The ideal candidate will have strong hands-on experience with core AWS services, managed services delivery, and a passion for proactive monitoring and automation in cloud environments. Key Responsibilities: Perform in-depth reviews and understanding of customer AWS environments Evaluate business requirements and develop tailored service delivery plans Configure, monitor, and maintain AWS infrastructure for performance and availability Handle L3-level escalations and troubleshoot complex customer incidents/tickets Conduct proactive system checks, health monitoring, and performance tuning Implement data backup and recovery best practices Maintain security compliance and ensure adherence to SLAs and KPIs Prepare AWS-level change roadmaps for continuous improvement Lead incident response and root cause analysis for critical issues Collaborate with L1, L2, and vendor support teams Mentor junior engineers and ensure knowledge transfer Required Skills & Experience: 8+ years of IT experience, with strong exposure to Managed Services environments Deep hands-on experience with a wide range of AWS services, including but not limited to: CloudWatch, EC2, EBS, S3, RDS, EKS, Lambda, CloudFormation, CloudTrail, VPC, Route53, Transit Gateway, IAM, Security Hub, GuardDuty, AWS Backup, WAF & Shield, ACM, FSx, EFS, Elastic Beanstalk, API Gateway, AWS Workspaces, Control Tower Excellent understanding of AWS operational excellence and Well-Architected Framework Experience with 24x7 production environments and ITIL-based service delivery Strong troubleshooting and analytical skills Excellent communication and documentation skills Nice to Have: AWS Certifications (e.g., Solutions Architect Associate/Professional, SysOps Admin, DevOps Engineer) Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation Experience with monitoring/alerting via EventBridge, SNS, SQS, or 3rd party tools Why Join Us? Work with leading-edge AWS technologies Be part of a high-performance managed services team Great learning opportunities and certifications Stable and growth-oriented career path in cloud infrastructure Apply now and be part of our mission to deliver expert AWS support 24x7 for enterprise customers!

Senior Network Engineer pune 7 - 10 years INR 6.0 - 16.0 Lacs P.A. Work from Office Full Time

Job Title: Senior Network Engineer Location: Pune Job Type: Full-time Experience: 7-10 years Prefer Immediate Joiners Only About the Role: We are looking for a highly skilled and experienced Senior Network Engineer to join our IT team. The ideal candidate will have deep expertise in network engineering, security, and infrastructure, ensuring the stability, security, and efficiency of our enterprise network. This role involves designing, implementing, and maintaining network solutions that support business needs while following industry best practices. Key Responsibilities: Understanding of different network topologies. Design, deploy, and manage enterprise network infrastructure, including routers, switches, firewalls, wireless access points (Wi-Fi), and Network Access Control (NAC) solutions. Ensure high availability, reliability, and performance of network services across the organization. Configure and maintain firewalls (e.g., Palo Alto, Fortinet, Cisco ASA ) and ensure network security best practices are implemented. Manage Wi-Fi networks, troubleshoot connectivity issues, and optimize wireless performance. Hands on the policy, rules, and routing configuration on firewall and switches Hands on for the IPSec and SSL VPN, SD-WAN, MPLS and SASE connectivity configuration Implement and support Microsoft 365 (M365) networking and security components. Monitor and analyze network performance to proactively identify and resolve issues. Collaborate with cybersecurity teams to ensure compliance with security policies and frameworks. Develop and maintain network documentation, including diagrams, policies, and procedures. Generate network performance reports, periodically. Provide technical leadership and guidance on networking best practices. Perform network upgrades, patches, and routine maintenance. Evaluate and recommend new technologies to enhance network performance and security. Troubleshoot complex network issues and provide resolution in a timely manner. Work with vendors and service providers to manage network-related projects and services. Sound hands on experience in Extreme Networks & Cisco platform is MUST Required Qualifications & Skills: Graduation or post-graduation in engineering - Computer Engineering or Electronics. 7-10 years of experience in network engineering, including design, implementation, and troubleshooting. Strong hands-on experience with firewalls, routers, and switches (Cisco, Juniper, Fortinet, Palo Alto, etc.). Proficiency in configuring and managing Wi-Fi solutions and NAC solutions. Solid understanding of network security principles, VPNs, and access control measures. Experience with M365 networking, security, and integration. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark, etc.). Strong knowledge of TCP/IP, VLANs, Micro segmentation, QoS, BGP, OSPF, and other networking protocols. Understanding of information security best practices and compliance frameworks (ISO 27001, 9001, TISAX, NIST, etc.). Strong problem-solving skills and ability to work under pressure in a fast-paced environment. Excellent communication and documentation skills. Preferred Qualifications: Certifications such as CCNP, CISSP, PCNSE, or equivalent are highly desirable. Experience with cloud networking (AWS, Azure, GCP) is a plus. Knowledge of automation tools (Ansible, Python, PowerShell) for network management. Interested candidates can share their resume to Email ID: priyanka.p@locuz.com

Workday Security Expert hyderabad 8 - 13 years INR 10.0 - 20.0 Lacs P.A. Hybrid Full Time

Greetings from SHI INDIA !!! We SHI INDIA, are actively looking for WorkDay Security Consultants. Please find the below JD and revert back with all the details.. Job Description Job Description Summary: The Workday Security Consultant will serve as the subject matter expert in Workday Security, providing hands-on support to the internal Workday team. This role is responsible for designing, configuring, and maintaining security frameworks across all Workday functional areas (Core HCM, Recruitment, Compensation,). The consultant will collaborate with HR, IT, and business stakeholders to ensure robust security controls, compliance with internal policies, and continuous improvement of security processes. Role Description Design, configure, and maintain Workday Security roles, domain policies, and permission structures across all relevant modules. Advise and support the internal Workday team on security best practices, risk mitigation, and compliance requirements. Conduct regular security audits, identify vulnerabilities, and implement corrective actions. Collaborate with HR, IT, and business teams to gather requirements and ensure security solutions align with business needs. Develop and maintain comprehensive security documentation, including access maps, audit logs, and security catalogs. Provide training and guidance to internal stakeholders on Workday security protocols and procedures. Support integration of new Workday modules and features, ensuring security is embedded throughout. Partner with the system implementor and Post Production Support teams to address backlog items, resolve break-fix issues, and support the deployment of new Workday functional areas, ensuring security requirements are met throughout all phases of implementation and ongoing support. Monitor system changes and proactively update security configurations to reflect evolving business and regulatory requirements. Facilitate effective communication between IT, HR, and business teams regarding security issues and solutions. Identify opportunities for process improvement in Workday security management and recommend enhancements. Behaviors and Competencies Critical Thinking: Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning. Communication: Can effectively communicate complex ideas and information and can adapt communication style to the audience. Following Instructions: Can accurately interpret instructions, identify potential issues, and execute tasks without requiring constant supervision. Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled. Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals. Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities. Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences. Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections. Skill Level Requirements Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Advanced Ability to read, interpret, and improve technical instructions/manuals, troubleshooting guides, and other technical documentation - Advanced The ability to use diagramming tools such as Visio, LucidChart, Canva, Confluence, and Miro effectively to create detailed and accurate diagrams for systems, processes, and architectures. Moderate If you are interested with this Opportunity, please revert back with your updated CV in word format and kindly provide below details for further communications. Name ( As per Aadhaar Card) Contact No Email ID Total Exp Rel Exp Current Organization Current CTC Exp CTC Notice Period Current Location Ready to relocate Reasons for Job Change Date Of Birth Passport Size Photo & Pan card Soft Copy

Solution Architect (CoreDC) hyderabad 2 - 6 years INR 7.5 - 15.0 Lacs P.A. Work from Office Full Time

We are thrilled to invite you to be a part of an exciting journey with SHI India! We are currently looking for a talented Solution Architect Core Data Center (DC) to join our team. If you're ready to work in a dynamic and innovative environment, this role is for you! Job Title: Solution Architect -Core Data Center (DC) Job Location: HYD Experience Required: 2-10 Years Technical Expertise: Core Data Center Technologies (Servers, Storage, Virtualization, VDI, Backups, HCI) and HPC Position Overview: We are seeking a highly motivated Presales Core Data Center Specialist to join our team. This is a key role supporting our sales efforts by offering expert technical guidance and designing tailored solutions to address our clients' data center needs. The ideal candidate should have extensive experience with Core Data Center technologies, including Servers, Storage, Virtualization, VDI (Virtual Desktop Infrastructure), Backups, and HCI. The role requires excellent customer engagement skills, a strong technical background, and the ability to craft compelling solutions. Key Responsibilities: Collaborate with Sales Team: Understand customer needs and design solutions aligned with business goals. Design & Configure Solutions: Utilize HPE, Dell, Lenovo, Cisco Servers, HPE, Dell, NetApp Storage, VMware, Citrix, Redhat Openshift, Openstack, and HCI technologies (VSAN/Nutanix). Primary Technical Contact: Serve as the main point of contact for customers, showcasing expertise during presentations, workshops, and discussions. Solution Leadership: Lead technical aspects of the sales cycle, from discovery through design and proposal development. Demonstrations & Proof-of-Concepts: Conduct product demos and implement proof-of-concept solutions to showcase feasibility and benefits. Stay Current on Industry Trends: Continuously update yourself on emerging technologies and competitive solutions in Core Data Center. Collaborate with Product Teams: Provide feedback to product management and engineering teams, influencing product roadmaps. Technical Documentation: Prepare high-quality technical documents such as proposals, architecture diagrams, specifications, and RFP responses. Required Skills and Experience: Bachelors Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Proven experience in a presales or technical consulting role focusing on Core Data Center technologies. Expertise in designing and implementing solutions involving: Servers (HPE/Dell/Lenovo/Cisco) Storage (HPE/Dell/NetApp) Virtualization (VMware/Hyper-V/KVM) VDI and HCI (Nutanix/VSAN) HPC Deep understanding of data center architectures, including compute, storage, networking, virtualization and HPC. Ability to communicate complex technical concepts to non-technical stakeholders. Customer-facing experience, with a strong track record of building relationships and delivering presentations. Certifications (VMware Certified Professional, Nutanix, NetApp, etc.) would be advantageous. Excellent analytical and problem-solving skills, with an eye for detail. Ability to work independently and collaboratively within a team environment. Preferred Qualifications: Advanced certifications in relevant technologies (e.g., VMware Certified Advanced Professional, Citrix Certified Professional). Familiarity with additional technologies such as Cisco UCS, Microsoft Hyper-V, and Cloud. Prior experience in a similar role within IT services or solutions provider industries. Location and Travel Requirements: This role may require travel to client sites for meetings, presentations, and project implementations as needed.

Senior Security Specialist hyderabad 9 - 14 years INR 15.0 - 25.0 Lacs P.A. Work from Office Full Time

Job Title: Sr. Network Engineer (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos) Company: SHI | LOCUZ Location: Hyderabad Experience: 7+ Years Work Mode: On-site | 24x7 Support (Rotational Shifts) Level: L3 Managed Services Job Description: We are hiring a Senior Network Engineer (L3) to join our growing team at SHI | LOCUZ. This is a high-impact role responsible for designing, implementing, managing, and troubleshooting complex network infrastructures within a Managed Services environment. Key Responsibilities: Design and deploy scalable and secure network solutions Install, configure, and support enterprise-level network hardware/software Monitor, troubleshoot, and optimize network performance (L3 level support) Ensure network availability and security for mission-critical systems Work closely with L1/L2 support teams and coordinate with OEM/vendor support Maintain documentation for all network changes and configurations Collaborate with internal IT and security teams Stay up to date with the latest networking technologies and best practices Technical Skills Required (at least two L3 level): Cisco Security / Cisco Meraki Palo Alto Aruba Sophos Fortinet Juniper / Mist (preferred) Must-Have: Minimum 8 years of relevant experience in network engineering Hands-on experience in a Managed Services environment Strong analytical and troubleshooting skills Willingness to work in 24x7 support shifts Excellent communication and coordination skills Preferred Certifications: (CCNP, PCNSE, NSE, Fortinet, Aruba Certified, or similar) Why Join Us? Work with cutting-edge technologies Be part of a growing team delivering enterprise-grade solutions Opportunity for growth in a dynamic and supportive work environment Apply Now if you're ready to take your networking career to the next level!

Cloud Operations Manager hyderabad 5 - 10 years INR 0.5 - 1.5 Lacs P.A. Work from Office Full Time

Hi, We have an immediate requirement for Cloud Operations Manager with our organization SHI Locuz Enterprise Solutions Pvt Ltd. PFB JD for your reference. JOB SUMMARY The Cloud Operations Manager is responsible for overseeing the day-to-day operations of an organization's cloud infrastructure and services. This role ensures the cloud environments are efficient, secure, scalable, and fully operational to meet the business and technological needs of the organization. The Cloud Operations Manager will collaborate with cross-functional teams to deliver high-quality services and drive improvements in cloud architecture, automation, and resource optimization. PRIMARY RESPONSIBILITIES Oversee and manage cloud operations to ensure seamless service delivery and optimized performance. Expertise in managing cloud infrastructure across major platforms (AWS, Azure, GCP). Proven experience in cloud operations, service management, and delivering high-quality cloud services on a scale. Coordinate and collaborate with cross-functional teams to implement best practices in cloud operations. Manage incident response, problem resolution, and ensure effective root cause analysis. Implement cloud automation and orchestration processes to streamline operations and improve efficiency. Monitor cloud performance, security, and compliance, ensuring that SLAs and KPIs are consistently met. Lead and mentor cloud operations teams, fostering a culture of continuous improvement and innovation. Develop and maintain operational documentation, including runbooks, incident reports, and operational procedures. Familiarity with ITIL, DevOps, and Agile methodologies. Strong knowledge of cloud-native technologies, microservices, and containers (e.g., Kubernetes, Docker). Proficiency in scripting languages (e.g., Python, Bash) for automation and orchestration. SECONDARY RESPONSIBILITIES Ensure that capacity planning and disaster recovery procedures are in place for cloud infrastructure. Conduct regular backups, failover testing, and ensure business continuity. Maintain detailed documentation for cloud operations, configurations, and processes. Report on cloud usage, incidents, and performance to senior management. Stay up-to-date with the latest cloud technologies and trends. Recommend and implement new tools and technologies to improve cloud infrastructure and operations.

Data center Expert bengaluru 6 - 10 years INR 0.5 - 1.0 Lacs P.A. Work from Office Full Time

Job Description: NW Passive & Data Center Expert Position Title: Passive & Data Center Expert Location: Bangalore (Preferred)/Hyderabad Role Overview We are seeking a highly skilled Passive Infrastructure and Data Center Expert to design, implement, and manage the physical layer of data center facilities. The role involves expertise in passive infrastructure (cabling, racks, power, cooling, and physical security) as well as experience in end-to-end data center planning, optimization, and operations. The candidate will work closely with IT, Facilities, OEMs, and vendors to ensure high availability, efficiency, and scalability of data center environments. Key Responsibilities Passive Infrastructure Design, implement, and manage structured cabling systems (fiber optic & copper). Plan and oversee installation of racks, patch panels, PDUs, and cable management systems. Ensure compliance with TIA/EIA, BICSI, and ISO standards for passive infrastructure. Conduct periodic audits and ensure adherence to labeling, documentation, and testing standards. Data Center Facilities Management Oversee data center layout planning, rack allocation, and airflow management. Manage power and cooling requirements (UPS, precision cooling, CRAC/CRAH units). Ensure compliance with Tier standards (Uptime Institute) and redundancy requirements (N+1, 2N). Collaborate with facilities teams on electrical, HVAC, and fire suppression systems. Implement and monitor DCIM (Data Center Infrastructure Management) tools. Strong knowledge of power systems : UPS, DG sets, PDUs, switchgear, and electrical distribution. Experience with cooling systems : CRAC/CRAH, precision air conditioning, chillers, hot/cold aisle containment. Fire suppression & detection systems: FM200, Novec 1230, VESDA, hydrants. Building Management Systems (BMS) / Environmental Monitoring Systems. Operations & Optimization Drive best practices for data center capacity management and expansion planning. Implement physical security controls (biometrics, CCTV, access management). Ensure adherence to ISO 27001, ITIL, and other industry standards. Develop documentation, SOPs, and escalation matrices for DC operations. Lead vendor evaluation, negotiations, and contract management for passive and DC infrastructure. Required Skills & Competencies Strong knowledge of structured cabling (fiber/copper), rack design, and cable management . Expertise in data center power, cooling, and environmental systems . Understanding of Tier classifications (I-IV) and design best practices. Experience with DCIM tools (e.g., Schneider, Nlyte, or similar). Familiarity with BMS (Building Management Systems) and monitoring tools. Strong vendor management, negotiation, and project management skills. Knowledge of security standards (ISO 27001, PCI-DSS) and compliance frameworks. Qualifications & Experience Bachelors Degree in Electrical / Electronics / Computer Science / IT / related field. Certifications preferred: BICSI, DC Professional (DCP), CDCP, CDCS, or similar . 10+ years of experience in data center and passive infrastructure management . Proven track record of managing large-scale enterprises or data centers . Soft Skills Strong analytical and problem-solving skills. Excellent communication and stakeholder management. Ability to manage multiple projects simultaneously. Attention to detail and adherence to standards.

Device Support Delivery Manager bengaluru 6 - 10 years INR 0.5 - 1.0 Lacs P.A. Work from Office Full Time

Role Overview: The Device Support Delivery Manager will be responsible for leading end-user device operations, deployment, and lifecycle management for enterprise desktops, laptops, and mobile devices. The role requires strong technical expertise in device management technologies such as Microsoft Intune, Autopilot, Apple Business Manager (ABM), and JAMF, along with proven experience in managing large-scale device deployment and support programs. Key Responsibilities: Manage end-to-end delivery of end-user device support and deployment services. Oversee lifecycle management of desktops, laptops, and mobile devices, including provisioning, configuration, patching, and retirement. Lead technical operations for Windows Autopilot , Microsoft Intune , JAMF , and Apple Business Manager (ABM) . Ensure timely resolution of incidents, requests, and escalations related to end-user devices. Define and monitor key performance indicators (KPIs), SLAs, and compliance standards. Collaborate with OEMs and vendors for device procurement, warranty support, and issue resolution. Drive continuous improvement initiatives in device support processes and automation. Prepare and maintain Standard Operating Procedures (SOPs) and documentation. Provide regular updates, reports, and presentations to management and stakeholders. Mentor and guide the device support team to ensure high-quality service delivery. Technical Skills Required: Strong knowledge of Windows and macOS operating systems. Hands-on experience with: Microsoft Autopilot device provisioning and deployment. Microsoft Intune MDM/MAM configuration, compliance, and policy management. Apple Business Manager (ABM) integration and Apple device management. JAMF Pro Mac device enrollment, policies, and application management. Familiarity with imaging, software deployment, and patch management tools. Understanding of the ITIL framework, incident, and change management processes. Knowledge of OEM products such as Dell, HP, Lenovo, and Apple hardware. Soft Skills & Communication: Excellent English communication skills both written and verbal. Strong stakeholder and vendor management capabilities. Ability to work cross-functionally with global teams. Leadership and team management experience. Analytical thinking, problem-solving, and decision-making skills. Educational Qualification: Bachelors Degree in Information Technology, Computer Science, or a related field. Relevant certifications preferred: Microsoft Certified: Endpoint Administrator , JAMF Certified Tech , ITIL Foundation , etc. Preferred Background: Experience working in large enterprises or global IT environments. Exposure to hybrid device management (on-premises and cloud). Prior experience leading a device support or endpoint management team.